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Technical Manager 4

Technical Manager 4

Nokia

6 - 9 years

12 - 17 Lacs

Gurugram

Posted:12 hours ago| Platform:

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Skills Required

resource management project management technical management project execution project planning switching gsm networking risk mitigation risk analysis hlr 4g escalation management 3g volte ss7 linux core network telecom sip lte mgw ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Technical Manager is responsible for management of all the technical management activities defined in Customer contract in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. Acts as primary technical interface and first technical escalation point within the Customer project.

You have:
Acts as primary technical interface and first technical escalation point within the Customer project*. Ensures operational continuity and smooth execution as well as network availability by implementing proactively BG/BL guidelines and PM@Nokia Methodology. Supports Project Execution Owner (PEO) in project planning and delivery Acceptance. Validates the workload involved and expertise needed related to technical tasks. Ensures resource management related to technical tasks regarding allocation, induction, release and expertise needed. Leads technical activities during execution and care phase, for instance Core Network Implementation, System Acceptance, Multi-Vendor Interface Verification, Fault and Technical Escalation Management, Preventive Care and HW/SW update and upgrade. Performs a Technical Risk Analysis. Proposes and implements risk mitigation actions. Supports Project Execution Owner (PEO) to ensure delivery handover to regular operations and to assure actions have been successfully implemented.

It would be nice if you also had:
Ensures network availability with Care project team. Identifies new technical management related opportunities to expand contracts with the customer (EG network expansion, new features, software corrections implementations). When applicable supports Solution Managers to review adopted solutions and assumptions.*The term customer project refers generally to all forms of Nokia customer contracts; projects with a definitive start and end; and, programs - collections of projects managed together for business benefits which may contain an ongoing operations business.

Technical contact and reference person for medium and big sized projects. Working together with Project management and technical staff Manages all the technical management activities defined in Customer contract with large business volume and medium/high complexity and risk probability, in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. Leads Technical Managers in respective Market/Region/BG. Ensures Technical Managers on-boarding/off-boarding, defines capability plans and coaches Technical Managers. Participates in Technical Management practice development.

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Technical Manager 4