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10.0 - 14.0 years

11 - 16 Lacs

hyderabad, bengaluru

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The Oracle Cloud Infrastructure (OCI) Security Services organization presents a rare opportunity to contribute to the development of next-generation, AI-driven cybersecurity solutions at cloud scale. This effort centers on ingesting and processing massive volumes of telemetry and security event data across OCI, leveraging advanced techniques including generative AI (GenAI), large language models (LLMs), and machine learning (ML) to build intelligent detection, response, and mitigation systems. The goal is to deliver autonomous, adaptive security capabilities that protect OCI, Oracle, and our global customer base against evolving threat landscapes. You will assist in the development of short-, medium-, and long-term plans to achieve strategic objectives. The position regularly interacts across functional areas with senior engineering management or executives to ensure that the objectives are met. You will have the ability to influence thinking or gain acceptance of others in sensitive situations. Strong written and verbal communication skills are required. Attention to detail with strong leaderships skills are required. Why Join OCI? Impact billions of users by securing one of the worlds largest cloud platforms. Work alongside industry leaders in AI, distributed systems, and cybersecurity Competitive compensation, flexible work models, and career growth in cutting-edge technologies. Qualifications 10+ years of experience as a software engineer in applications and distributed systems development Strong experience in building high throughput/low latency and/or big data systems. 3+ years of experience in an engineering management role Experience with at least one modern language Java, python, C# etc. Excellent organizational, verbal, and written communication skills Experience driving hiring, onboarding new engineers and ongoing performance management. Preferred Qualifications Knowledge of ML/AI fundamentals Experience with high volume data with low latency query capabilities End to end Ownership of services Strong technical foundations Responsibilities Setting the technical direction for the architecture in collaboration with other senior technical resources. Developing strategic plans to accomplish technical as well as business objectives in partnership with leaders across various Oracle business groups and customers. Drive innovation through advancement of OCI data services. Management responsibility over multiple software engineering teams. Building high performing engineering teams through hiring and coaching. Establish and implement engineering strategies that align with applicable standards and regulatory practices

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1.0 - 3.0 years

5 - 9 Lacs

bengaluru

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About The Role Skill required: Tech for Operations - User Experience (UX) Design Designation: User Exp Engineering Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationA process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product. Understand the principles of User Experience (UX or UE), including understand perceptions of utility, ease of use, and efficiency. What are we looking for? Fine Arts, Digital Media, Animation, Motion Graphics, and Interaction (UI/UX) Design.Fine Arts, Digital Media, Animation, Motion Graphics, and Interaction (UI/UX) Design. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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6.0 - 11.0 years

7 - 16 Lacs

gurugram

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Job Description | Senior Manager, NB-IoT Experience Role Summary We are seeking a highly experienced Senior Manager | NB-IoT NB-IoT Experience to lead the end-to-end Experience management, KPI Analysis & optimization . This role will drive KPI improvement programs, customer experience enhancement, device-level performance assurance, capacity Management and digital transformation initiatives across the IoT ecosystem. The Senior Manager will provide leadership across cross-functional teams including Planning, Operations, Mobility Services, Core and B2B teams to ensure high-quality service delivery of IoT services aligned with customer SLAs and business goals. Desired Skills & Experience 1015 years of telecom experience , with significant exposure to NBIOT RAN optimization and performance leadership roles . Strong expertise in NB-IoT RAN performance, KPI frameworks, and device-level analytics . Proven track record in network optimization, RCA Building, and cross-domain collaboration . Demonstrated experience in customer SLA management, smart meter performance assurance and capacity planning . Strong leadership, stakeholder management, and executive communication skills. Experience in digital process transformation and building efficient customer journeys . Strong Knowledge of OEM/vendor-specific tools (Nokia, Ericsson, Samsung etc.) preferred. Key Responsibilities NBIOT KPIs | Strategic Performance & Optimization Own and drive the NB-IoT RAN KPI strategy , ensuring continuous improvement and optimization of network and device performance. Define Methods of Procedure (MOPs) and corrective actions for performance enhancement. Lead network parameter and GPL compliance audits IoT Analytics & Digital Transformation Establish frameworks to correlate device KPIs (IMSI-level) with network KPIs (cell-level) for holistic performance assurance. Drive digital process automation, data-driven decision-making and Digital journey enhancements for IoT assurance and experience management. NB-IoT Device Performance & Assurance Establish a device performance framework to monitor, measure and optimize IoT device KPIs. Conduct device-level RF KPI analysis (RSRP, SINR, communication success/failure rates) to identify performance bottlenecks. Drive HES (Head End System)-based analytics for smart meter performance, ensuring SLA compliance with customers. Coordinate device-level performance audits and provide corrective MOPs to B2B and field teams to improved service delivery. Ensure device performance benchmarks are aligned with customer agreements, regulatory requirements, and internal quality standards. Lead device troubleshooting, overseeing RCA and closure of performance-related Service Requests (SRs) for smart meters and other IoT devices Cross-Functional Leadership & Governance Collaborate with Planning, Operations, B2B, Mobility Services and CORE Teams by ensuring accountability and timely action closure. Drive interlocks across departments to improve RF cell KPIs, device KPIs, and Performance journeys. Customer Experience & Escalation Governance Act as escalation owner for critical NB-IoT and smart meter performance issues. Provide root cause analysis (RCA) and ensure timely closure of customer-impacting issues. Partner with B2B teams to define device delivery MOPs and guarantee best-in-class IoT service delivery. Innovation, Trials & New Feature Enablement Lead Proof of Concepts (POCs), pilots, and new feature evaluations for NB-IoT parameters and solutions. Provide executive-level recommendations for feature adoption and roadmap integration . Capacity & Resource Planning Develop and execute NB-IoT capacity planning roadmaps aligned with growth projections and enterprise requirements. Ensure device-level performance meets customer agreements and supports business scalability.

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5.0 - 8.0 years

6 - 10 Lacs

pune

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Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: UxM - NexThink . Experience: 5-8 Years .

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5.0 - 8.0 years

9 - 14 Lacs

bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Telecom Telco Cloud Orchestrator . Experience: 5-8 Years .

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6.0 - 8.0 years

8 - 12 Lacs

chennai

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As an FM Specialist Core at Nokia, you will play a critical role in the fault management of our 5G SA Core Network. You will work closely with project teams, delivering high-level design reviews and coordinating network integration activities to ensure seamless service delivery. In this dynamic environment, you will manage critical incidents, provide expert problem-solving on escalated issues, and drive resolution within SLA requirements. Your contributions will enhance team performance as you guide colleagues through intricate configuration changes and troubleshoot critical problems. You have: 6-8 years of technical experience in VOLTE IMS. Relevant experience with Ericsson IMS Core Domain (5G Core Nodes - HLR, HSS, EIR, UDM, CCDM, CCSM). Experience with 5G/LTE/VoLTE E2E call flows. Knowledge of Cloud Native Architecture, Microservices, Kubernetes, and Docker. Expertise in 5G Core IMS Architecture, Interfaces, and Protocols. It would be nice if you also had: Experience with IMS architecture and related nodes. Familiarity with Service Based Architecture concepts and Network Slicing. Manage end-to-end fault incident and problem resolution, ensuring compliance with SLA and OLA requirements. Configure and maintain the 5G SA Core Network, coordinating closely with project teams for design reviews and integration activities. Prepare, implement, and verify configurations for nodes or systems, documenting methods of procedure (MOP) and work instructions (WI). RCA problem-solving with the care team to identify and mitigate underlying issues.

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6.0 - 10.0 years

9 - 13 Lacs

chennai

Work from Office

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

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6.0 - 10.0 years

9 - 13 Lacs

chennai

Work from Office

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

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6.0 - 10.0 years

9 - 13 Lacs

chennai

Work from Office

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

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6.0 - 10.0 years

9 - 13 Lacs

chennai

Work from Office

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

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10.0 - 15.0 years

15 - 19 Lacs

bengaluru

Work from Office

As a Principal Developer, this role will focus on the skills - IMS, VoLTE, 4G, and 5G, typically working in the telecommunications and network engineering sectors, leading the development and enhancement of core network technologies. The role involves designing, implementing, and optimizing IMS (IP Multimedia Subsystem) and voice technologies like VoLTE (Voice over LTE), within the broader context of 4G and 5G networks. You have: Require a bachelor's degree or a related field 10+ years of relevant R&D Development experience on Telco grade products. Good hands-on knowledge inCloud Native, Microservices applications, using Containers and Virtualization Technologies like Docker, Kubernetes (K8s), Consul, Redis, gRPC, Helm, Envoy and Open-Source Integration. Experience in IMS, VoLTE, 4G/5G core technologies is a plus. Strong analytical and debugging skills. It would be nice if you also had: Knowledge of Nokia Telco products, CFX-5000, NTAS,and Nokia SBC is a plus. Contribute to CNCS feature enhancements across multiple core network NFs like SBC, TAS, CSCF, and MRF. Contribute towards all aspects of software life cycle management including requirement analysis, design, implementation, and code reviews, and ensure timely delivery with quality. Analyse issues found in internal testing and customer deployments in detail, identify the root cause, and provide optimal quality solutions. Participate in discussions with customers to understand their requirements and concerns, and contribute to finding solutions. Work effectively in a mixed environment and utilize best practices and knowledge of internal or external business issues to improve products or services. Apply and maintain quality standards. Participate in process and tools evolutions and improvements.

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8.0 - 13.0 years

15 - 19 Lacs

bengaluru

Work from Office

As a Principal Developer at Nokia, you will play a crucial role in shaping our innovative solutions by directly applying your research findings to enhance our products, services, and systems. Interact with a dynamic team of experts, youll integrate, validate, and optimize software and hardware components to meet stringent requirements. Your hands-on experience will guide the development of build-controlled releases, while also fostering knowledge transfer to junior teams. In this fast-paced environment, youll leverage your advanced problem-solving skills to address complex demands, mentor colleagues, and drive small project teams to success. Join us in a culture that thrives on innovation, teamwork, and continuous improvement. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. 8+ years of experience in software and hardware development. Expertise in C++ and OOP concepts. Strong experience on Linux, inter-process communication, networking, and multithreading. Proficiency in integrating open-source components. Good knowledge of SIP, DIAMETER, and HTTP protocols. It would be nice if you also had: Experience with cloud and cloud-native technologies (Kubernetes, Docker, etc.). Familiarity with IMS, VoLTE, and networking domains. Knowledge of GIT and Gerrit version control systems. Conduct targeted research to inform the design and continuous improvement of software/hardware products and systems. Develop, manage, and release controlled software/hardware builds, including updates, service packages, and maintenance releases. Create and maintain comprehensive documentation for software/hardware changes and manage change control processes. Collaborate with cross-functional teams to design and test integrated systems, ensuring alignment with customer requirements. Troubleshoot and resolve complex customer issues related to software/hardware, providing timely and effective solutions. Mentor junior team members and provide training to other teams on technical knowledge and best practices. Lead small project teams, manage resources, and allocate tasks efficiently to meet project timelines. Drive process improvements and tool evolution efforts to enhance product quality and operational efficiency.

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4.0 - 9.0 years

11 - 15 Lacs

bengaluru

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Join our dynamic Product & Engineering team as a Test Lead, where you will play a pivotal role in innovating advanced Telecom Software Products for 4G and 5G technologies. In our hybrid work environment, youll work with a passionate group of engineers and product developers, tackling the demands of the R&D product development team. Your expertise will help ensure quality and reliability in cutting-edge communication technologies, driving meaningful improvements and performance enhancements. You have: 4+ years of relevant testing experience on Telecom grade products. Testing expertise in SIP, VOLTE/IMS, TAS, in 4G/5G core technologies In-depth working experience with cloud-ready, cloud-native, microservices, container architectures. Telecom domain experience in the areas of IMS, IP Networking, Telco cloud Core network, Docker/Container/POD, HTTP/2, Service Mesh, Kubernetes. Testing & Automation (ROBOT, Selenium) It would be nice if you also had: Experience with cloud and cloud-native technologies (Kubernetes, Docker, etc.). Familiarity with IMS, VoLTE, and networking domains. Knowledge of GIT and Gerrit version control systems. Work in functional & non-functional testing and use best practices and knowledge of internal or external business issues to improve products or services. Use advanced problem-solving skills to solve complex problems or problems that do not have routine solutions and take a new perspective. Act as a professional advisor and mentor to colleagues. Analyze, design, develop and test products/services/bug resolution for integrated hardware/software systems as per customers' requirements. Resolve customer trouble tickets. Diagnose complex problems/issues (hardware, software, combination) and provide resolution or recommend corrective actions. Develop SW / HW build-controlled production releases (main and update releases, service packages, maintenance updates, and customer design engineering). Apply and maintain quality standards. Participates in process and tool evolution and improvements.

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6.0 - 10.0 years

9 - 13 Lacs

chennai

Work from Office

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

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3.0 - 6.0 years

9 - 13 Lacs

chennai

Work from Office

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performance and user satisfaction. Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects. Skills and Experience: Hands on experience on troubleshooting Genesys PureCloud solutions Good knowledge of APIs and integrating with 3rd party applications. Experience in migration and implementation of Genesys PureCloud Strong understanding of business requirements and ability to convert to solutions. Knowledge of Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring Good knowledge of Gateway configuration and Genesys SIP Trucking and Dial Plans. Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting. Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it Knowledge of network routing, VOIP Protocols, SIP Responses, Handshake communication etc.

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5.0 - 8.0 years

9 - 14 Lacs

bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Telecom Telco Cloud Orchestrator.Experience: 5-8 Years.

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8.0 - 13.0 years

5 - 9 Lacs

noida

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About The Role LTE NETWORK OPTIMIZATION L3 Good hands on working at least 8 years experience on RF optimization (OSS based KPI) NPO skill set for 4G/5G opt and L3 analysis, ability to troubleshoot the kpis of 5G Clear understanding of LTE Fundamental-NR, Concepts and procedures i.e. Call flow etc. Having 03 years of hands-on experience on OSS Based LTE-NR Multi-layer (FDD+TDD) RF Optimization (Not just Audit & Monitoring but KPI degradation RCA, Recommendation, Parameter Change implementation, KPI improvement) Should have knowledge of LTE, Multi-Layer idle and Dedicated mode parameters and understand behaviour of parameter tuning Good understanding of Nokia BTS h/wSystem Modules and RF modules and associated gains and losses of the system, experience on Air-scale products Good Knowledge of LTE Call flow, Configuration data in NetAct and Nokia Tools (NetAct, Radar, MUSA etc.) Mandatory Experience on Nokia LTE KPI and Counters, Parameter and Feature Tuning in both FDD and TDD Networks Ability to Independently make and Implement site specific technical issues and ensure acceptance from customer

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As an Integration Engineer at Ericsson, you will play a crucial role in managing and implementing integration services. You will collaborate closely with regional counterparts in customer Solution Designing, High Level Design (HLD), and Low Level Design (LLD) based on specific requirements. Your responsibilities include preparing HLD / DLD for the 5G NSA/SA Core Network, performing integration and ISSU upgrade of the 5G SA Packet Core CNF, and deploying CNF on various cloud solutions like NFVI CNIS and OpenShift. Additionally, you should be open to travel as per business requirements and possess strong consultation skills to drive solutions at customer locations. You will also work closely with the MA and onshore team for supporting delivery matters related to modeling and data migration. Furthermore, you will guide and mentor team members and provide technical support as needed. Your ability to meet deadlines, multitask, and adapt to shifting priorities is essential for success in this role. Key Responsibilities: - Work on preparation of HLD / DLD for the 5G NSA/SA Core Network as per Customer requirements - Perform integration and ISSU upgrade of the 5G SA Packet Core CNF - Deploy CNF on different cloud solutions like NFVI CNIS and OpenShift - Travel as per business requirements - Possess good consultation skills and drive solutions at customer places - Collaborate with the MA and onshore team for supporting delivery matters - Guide and mentor team members - Provide technical support as required - Configuration, provisioning, monitoring, and troubleshooting Qualifications Required: - Expertise in Solution Design and integration of Packet Core Nodes including SGSN/MME/AMF/GGSN/EPG/SMF/PCC/PCG, PCRF/SAPC/CCPC/PCF/ePDG/WMG - End-to-end understanding of Packet Core Solutions - Deep knowledge of 4G and 5G call flows and latest technologies in Telecom space - Domain experience in 5G Network Functions like AMF, SMF, UPF, PCF, and NRF - Understanding of Packet core CNF interaction with UDM, CCPC, ENL for communication via SCP - Knowledge of Cloud environment like NFVI & CNIS and deployment of EPC/5G SA solutions - Strong understanding of 5G and emerging technologies in Mobile Core Domain - Expertise in RHOSP/CEE/Kubernetes/ECCD over BSP/Dell/HP/HDS and orchestrators like ATLAS, ECM, SDI, OMC, EVNFM - Understanding of onboarding and integration of Packet core CNF on different Cloud environments (Note: Additional details about the company were not provided in the job description.),

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6.0 - 9.0 years

5 - 9 Lacs

bengaluru

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Python Automation Testing This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. About The Role - Grade Specific Expertise in Python Networking protocols OSPF BGP MPLS.

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15.0 - 20.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : AVEVA PDMS Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary The AVEVA UE Electrical Engineer (Build, Configuration & Data Management) will be responsible for setting up, configuring, and managing electrical data models within AVEVA Unified Engineering (UE) to support digital project execution. He will lead the build and administration of discipline-specific objects such as equipment, cable trays, junction boxes, and circuitry elements, while ensuring alignment with project standards and data consistency across the engineering lifecycle. With over 6 years of hands-on experience, he will integrate electrical data with other disciplines, validate data integrity, and support template and library development for electrical systems. Leveraging his strong knowledge of electrical deliverables, engineering data structures, and industry standards, he will enable accurate, efficient, and standardized digital workflows in EPC and owner/operator environments across oil & gas, power, and infrastructure sectors. Roles & Responsibilities:- Lead the build and configuration of Electrical discipline objects within AVEVA Unified Engineering (UE) to align with project standards and templates.-Configure and manage electrical data structures, including equipment, cable trays, junction boxes, and wiring/circuitry elements.-Work with cross-functional teams to integrate electrical data with other disciplines (instrumentation, process, mechanical).-Maintain and validate engineering data integrity, ensuring consistency across databases and compliance with standards.-Support the development and maintenance of templates, libraries, and classification structures for electrical systems.-Perform data import/export, cleansing, and validation activities related to electrical deliverables.-Collaborate with engineering leads, IT teams, and AVEVA support to troubleshoot and resolve system and data-related issues.-Participate in system testing, user training, and preparation of configuration documentation. Professional & Technical Skills: -6+ years of experience working with AVEVA Unified Engineering (UE) in Electrical discipline build and configuration.-Strong knowledge of electrical engineering deliverables, including SLDs (single line diagrams), cable schedules, and equipment specs.-Experience configuring discipline-specific data objects in AVEVA UE and managing their interrelationships.-Familiarity with engineering data structures, standard naming conventions, and hierarchical modeling.-Proficient in data validation, reporting, and troubleshooting within AVEVA UE environments.-Strong understanding of electrical design workflows in EPC or Owner/Operator settings. Additional Information:-Exposure to AVEVA Electrical, AVEVA Engineering, or other related AVEVA tools.-Knowledge of industry standards such as IEC, IEEE, or ISO 15926.-Experience in data handover and digital twin readiness.-Experience working on large-scale capital projects in Oil & Gas, Power, or Infrastructure domains. Qualification 15 years full time education

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13.0 - 14.0 years

50 - 55 Lacs

bengaluru

Work from Office

Role Summary Plans, designs, develops and tests software systems or applications for software enhancements and new products including cloud-based or internet-related tools. Key Responsibilities In-depth knowledge on mobile networks especially with 5G Policy Control Function (PCF) and related SBI interfaces (N7, N5, N15, N24) . In-depth knowledge on mobile networks especially 4G Policy and Charging Rules Function (PCRF) and the related interfaces ( Gx/Gxc/Sy/Rx/Sh ,Sp ) Sound understanding of Policy Control and Charging (PCC) architecture and Traffic Detection Function (TDF) is a must In-depth knowledge of IMS/ VoLTE / VoWifi Technologies Sound knowledge of Diameter and Radius protocol Good understanding of AMF ,SMF ,UPF , PCEF, PGW and GGSN is desirable Possess sound understanding of essential elements of Systems engineering including how to convey requirements to development and QA teams Familiarity with NFV standards and ecosystem is an added advantage Excellent inter-personal and leadership skills Outstanding verbal and written communication skills Excellent presentation skills for a variety of audiences including executives, partners, and customers. Ability to quickly grasp and adapt to new technologies and concepts. Job Requirements In-depth knowledge on mobile networks especially with 5G Policy Control Function (PCF) and related SBI interfaces (N7, N5, N15, N24) . In-depth knowledge on mobile networks especially 4G Policy and Charging Rules Function (PCRF) and the related interfaces ( Gx/Gxc/Sy/Rx/Sh ,Sp ) Sound understanding of Policy Control and Charging (PCC) architecture and Traffic Detection Function (TDF) is a must In-depth knowledge of IMS/ VoLTE / VoWifi Technologies Sound knowledge of Diameter and Radius protocol Good understanding of AMF ,SMF ,UPF , PCEF, PGW and GGSN is desirable Possess sound understanding of essential elements of Systems engineering including how to convey requirements to development and QA teams Familiarity with NFV standards and ecosystem is an added advantage Excellent inter-personal and leadership skills Outstanding verbal and written communication skills Excellent presentation skills for a variety of audiences including executives, partners, and customers. Ability to quickly grasp and adapt to new technologies and concepts. Accessibility Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.

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0.0 - 5.0 years

2 - 3 Lacs

mumbai

Work from Office

SUMMARY Job Opening: Telecalling Executive Location: Mumbai (Andheri East) Qualification: Any Graduate Experience: Fresher or 6 months to 1 year in Telecollection or Debt Recovery Salary: Up to 18,000 INR in hand plus highly lucrative incentives Work Schedule: 6 days a week with rotational off Summary: We are looking for enthusiastic candidates proficient in Hindi, Marathi, or Gujarati for the role of Telecalling Executive. This position involves making outbound calls, addressing customer inquiries, and delivering exceptional service. Ideal candidates will have strong communication skills and basic computer knowledge. DRA-certified individuals are encouraged to apply, regardless of experience. Key Responsibilities: Make outbound calls to potential customers Address customer queries and concerns Provide detailed information about products and services Maintain accurate records of customer interactions Requirements Requirements: Language proficiency in English, Hindi, and either Marathi or Gujarati Experience as a Telecollection Executive (Fresher or 6 months to 1 year) DRA certification (preferred, not mandatory) Basic English communication skills Strong communication abilities Basic computer knowledge Benefits - Competitive salary - Opportunity for career growth - Friendly work environment - Salary upto 18k in hand + Huge lucrative incentives.

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3.0 - 4.0 years

15 - 19 Lacs

hyderabad, chennai, bengaluru

Work from Office

General Summary: Job Area :Engineering - Software Job Location : Hyderabad / Bangalore / Chennai / Noida As a software engineer, you will design, develop Software for Qualcomms mobile chipsets which are based on cutting edge technology. Qualcomm is looking for energetic, creative and self-driven engineer to work in Multimedia Technologies such as Audio and Video codecs, Image Processing, Wireless Modem Technologies, such as 4G, WiFi, Bluetooth, Self-Organizing Networks. Platform Level SW, such as, Linux, Android, Windows, Board Support Packages. IOT Technologies, for Connected Cameras, Smart Assistants, Drones, Virtual Reality, Augmented Reality. Campus Grads will be working on following areas: Development of real-time embedded software and device drivers Mobile SW development for Windows Mobile, Android or Linux Good understanding of OS concepts, Data structures, etc C/C++ and object oriented design Wireless network standards such as CDMA/GSM/UMTS/LTE Linux/UNIX, Linux Drivers, Linux Kernel Development Protocols such TCP/UDP/IP/SIP/RTP etc Multimedia technologies including Audio, Video, Imaging Excellent analytical and problem solving skills Ability to collaborate and work in teams. Good verbal and written communication skill Opportunities include: SW development for Android, Window Mobile based Embedded Platforms Multimedia software stack, firmware and driver Development Wireless Modem and connectivity Software and Firmware Development Communication protocol stack Software Development Kernel, BSP and Device Driver Development Application SW and UI development. SW Architecture for embedded devices based on Android, Windows. Design and development based on Object oriented programming. Education: Masters, Bachelors: Computer Science Engineering, Communication Engineering, ECE,

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0.0 - 1.0 years

2 - 3 Lacs

chandigarh

Remote

Hiring for mobile testing role in Ahmedabad. B.E/B.Tech (ECE/EXTC, 2023–2025). Work includes Android/iOS device testing, 2G/3G/4G LTE, field & remote testing, log capture, debugging. Send resume to: rakgupta@marquistech.com Required Candidate profile We need local candidates from the location Chandigarh. Good communication Immediate Joiner

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2.0 - 4.0 years

15 - 19 Lacs

bengaluru

Work from Office

General Summary: We are looking for innovative engineers in the areas of wireless communications and signal processing, who develop deep understanding of problems through thoughtful data-driven analysis and then shepherd the solutions through the lab to real world deployment. Individuals in this role will actively participate and contribute to Qualcomm's systems engineering activities related to the evolution of 3G, 4G, 5G, WLAN and satellite communications technologies towards ever improving efficiency and capability. They will be required to gain thorough understanding of 3GPP/3GPP2 physical layer specifications and will be responsible for designing WWAN modem baseband algorithms and subsequent performance characterization, fixed point design and validation. The work would include theoretical analysis, computer aided analysis, regular active participation in design and review sessions, contribution to QUALCOMM's IP portfolio, systems support for implementation, technical contributions towards proprietary or public air interface specifications. Individuals who possess skills/experience in one or more of the following are requested to apply: PHY and MAC Layers Information theory, Coding theory, Adaptive filtering, Signal Detection and Estimation, Digital Communications Familiarity with 3GPP/3GPP2 standards. Modem algorithms design, including channel and interference estimation, advanced receivers, decoders, tracking loops, techniques to mitigate RF impairments/distortions Interference and mobility management in radio access networks, interference cancellation, equalization, multi-user detection Mobile broadband, IoE, Mission Critical, Vehicular Communications, eMBB, massive IoT OFDMA and CDMA based FDD/TDD licensed/unlicensed systems RLC, PDCP, RRC, S1, X2, IP, UDP, TCP, HTTP protocols Radio access and core network design Programming skills in C/C++/MATLAB Familiarity with UNIX/Win/Linux computing platforms

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