46 Mgw Jobs

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Preferred Skills: Technology-Cloud Platform-Azure Devops

Implement end to end Configuration and change management processes to ensure smooth functioning of STP domain for vendor Huawei/Oracle on nodes SPS, STP, Oracle STP, U2000 covering nearly 80 nodes across 19 circles. Carrying out Impact Analysis of major/critical activities to avoid high risk factors. Perform all Major/ Critical Change management activities for STP network elements (Oracle STP, DRA, SPS, and STP of Huawei) within agreed SLA and FTR (Success rate). Perform Proactive and Uniform approach to deploy all new features/patches with error free implementation and process compliance. Execute all AOP rollout across technology as per agreed rollout targets for timely readiness and on-boarding of STP network with 100% compliance and SLA. Responsible to develop automation of configuration and change management process with tools to ensure lesser downtime, seamless customer experience, bring in synergy and drive cost leadership in domain 1) Key Accountabilities / Key Result Areas Provide Best Network Experience for both Voice and Data - Perform Configuration and Change management for major/critical activities, impact analysis for all critical changes in the network, attending CAB discussions and handling emergencies for STP network as per defined SLAs and FTR (Success rate). Deployment of all new network features and upgrades with FTR and uniform approach Rollout perform all AOP rollout across technology as per agreed rollout targets. Transformation - Integration of new services, nodes as per agreed project time plan. P & L Consciousness - Improvising service availability-In-house automations of critical activities and preparation/modification of MoPs wherever required. Establish KPIs to support NOC quality initiatives, technology and process audits, Implement best-practice Policies and Procedures 2) Core Competencies, Knowledge, Experience, Technical / Professional Qualifications Core Competencies, Knowledge, Experience Hands on Experience on STP ,DRA,SPS system with 6+ years of experience with at least 3 year in Change Management. Good understanding on GSM architecture, ATCA MGW, NTHLR, HSS, STP CS Core, SS7/SIGTRAN/IP/SIP/VoLTE major call flows. Technical expertise in STP (configuration & hardware).Must have worked towards achieving customer SLA and network SLA. Effectively able to connect with team members & circles & ability to work as a team player. Comfortable working in shifts. Technical / Professional Qualifications Masters / Bachelors in Electronics / Electronics Communication from reputed Institute. In depth knowledge of STP VoLTE entities and signalling systems related to 2G, 3G and 4G technologies AGE SHOULD NOT BEYOND 36

Looking for smart, curious and highly motivated engineers from an Application Support or Test Automation background, who have good experience in Python and SDLC . The ideal candidate who has the desire to work on Gen AI projects would have enrolled themselves in some Gen AI courses, and should have done some reading/exploration by themselves. The ideal candidate should have 4-10 years of practical work experience in areas like - integrating/managing APIs, async programming frameworks/libraries, state management , concurrency , containerization and telemetry. Mandatory Competencies Data Science and Machine Learning - Data Science and Machine Learning - Gen AI Python - Python UI - Typescript Beh - Communication

Job Purpose Implement end to end Configuration and change management processes to ensure smooth functioning of STP domain for vendor Huawei/Oracle on nodes SPS, STP, Oracle STP, U2000 covering nearly 80 nodes across 19 circles. Carrying out Impact Analysis of major/critical activities to avoid high risk factors. Perform all Major/ Critical Change management activities for STP network elements (Oracle STP, DRA, SPS, and STP of Huawei) within agreed SLA and FTR (Success rate). Perform Proactive and Uniform approach to deploy all new features/patches with error free implementation and process compliance. Execute all AOP rollout across technology as per agreed rollout targets for timely readiness and on-boarding of STP network with 100% compliance and SLA. Responsible to develop automation of configuration and change management process with tools to ensure lesser downtime, seamless customer experience, bring in synergy and drive cost leadership in domain Key Accountabilities / Key Result Areas Provide Best Network Experience for both Voice and Data - Perform Configuration and Change management for major/critical activities, impact analysis for all critical changes in the network, attending CAB discussions and handling emergencies for STP network as per defined SLAs and FTR (Success rate). Deployment of all new network features and upgrades with FTR and uniform approach Rollout – perform all AOP rollout across technology as per agreed rollout targets. Transformation - Integration of new services, nodes as per agreed project time plan. P & L Consciousness - Improvising service availability-In-house automations of critical activities and preparation/modification of MoPs wherever required. Establish KPI’s to support NOC quality initiatives, technology and process audits, Implement best-practice Policies and Procedures Core Competencies, Knowledge, Experience, Technical / Professional Qualifications Core Competencies, Knowledge, Experience Hands on Experience on STP ,DRA,SPS system with 6+ years of experience with at least 3 year in Change Management. Good understanding on GSM architecture, ATCA MGW, NTHLR, HSS, STP CS Core, SS7/SIGTRAN/IP/SIP/VoLTE major call flows. Technical expertise in STP (configuration & hardware).Must have worked towards achieving customer SLA and network SLA. Effectively able to connect with team members & circles & ability to work as a team player. Comfortable working in shifts. Technical / Professional Qualifications Masters / Bachelors in Electronics / Electronics Communication from reputed Institute. In depth knowledge of STP VoLTE entities and signalling systems related to 2G, 3G and 4G technologies

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : React.js Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of features, troubleshooting issues, and maintaining existing applications to enhance their performance and functionality. You will also participate in code reviews and contribute to the overall improvement of development processes, ensuring high-quality deliverables that meet client expectations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application features and functionalities to ensure clarity and understanding among team members.- Engage in continuous learning and skill development to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js, Gen AI, Agentic, & Machine Learning- Strong understanding of component-based architecture and state management.- Experience with RESTful APIs and integrating them into applications.- Familiarity with version control systems, particularly Git.- Knowledge of testing frameworks and methodologies to ensure code quality. Additional Information:- The candidate should have minimum 3 years of experience in React.js.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Analytics Practitioner Project Role Description : Develop business insights using predictive statistical modeling activities. Use analytical tools and techniques to generate and improve decision-making by modeling client, market, and key performance data. Must have skills : Python (Programming Language) Good to have skills : Amazon Web Services (AWS), Machine LearningMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Analytics Practitioner, you will engage in developing business insights through predictive statistical modeling activities. Your typical day will involve utilizing various analytical tools and techniques to generate and enhance decision-making processes by modeling client, market, and key performance data. You will collaborate with cross-functional teams to ensure that the insights derived are actionable and aligned with business objectives, ultimately contributing to the overall success of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate the effectiveness of implemented solutions and strategies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language), Gen AI, Agentic, & Machine Learning- Good To Have Skills: Experience with Amazon Web Services (AWS), Machine Learning.- Strong understanding of data analysis techniques and methodologies.- Experience with data visualization tools to present insights effectively.- Familiarity with statistical modeling and predictive analytics. Additional Information:- The candidate should have minimum 5 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Shape the future of Core and Autonomous Networks! As a Product Manager, you'll own the entire lifecycle of our products and services, from initial concept and scaling to sunsetting. You'll drive product excellence, ensuring a fantastic customer experience and maximizing customer value. This role offers the chance to craft product roadmaps, guide delivery and sales strategies, and directly impact our revenue and profitability goals. Ready to make a significant contribution You have: Over 10 years in Mobile networks, with a focus on core systems, including Subscriber Data Management, Packet Core, IMS, and policy. Good knowledge of CNS Automation/AI and Autonomous networks' portfolio. Drove Core, Autonomous networks' customer experience, especially Tier 1s is a strong pre-requisite. Familiarity with 3GPP standardization process It would be nice if you also had: Flaire to communicate with external customers or vendors. Ability to influence others internally and externally on policies, practices, and procedures. Cross-cultural knowledge and a global mindset. Interpret demanding internal or external business issues and develop an innovative 5G Core and Autonomous networks roadmap that helps to sustain competition. Align with the sales team and customers on key 5G Core and Autonomous networks roadmap priorities. Ensure that 5G Core and Autonomous networks roadmap follows 3GPPs and cross-product functionality is correctly prioritized. Influence strategic outcomes for 5G Core and Autonomous Networks evolution towards 5G Advanced and 6G evolution and solve highly demanding problems with complex judgment. Independently develop concepts to set the professional direction of CNS 5G core and Autonomous Networks Acts as a senior subject-matter expert, at a global or regional level and contributes to the effective contribution of key financial KPIs (P&L). Often drive functional teams or projects with considerable resource requirements, risk, and complexity, and handle day-to-day staff management issues, including resource management and allocation of work.

The Technical Manager is responsible for management of all the technical management activities defined in Customer contract in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. Acts as primary technical interface and first technical escalation point within the Customer project. You have: Acts as primary technical interface and first technical escalation point within the Customer project*. Ensures operational continuity and smooth execution as well as network availability by implementing proactively BG/BL guidelines and PM@Nokia Methodology. Supports Project Execution Owner (PEO) in project planning and delivery Acceptance. Validates the workload involved and expertise needed related to technical tasks. Ensures resource management related to technical tasks regarding allocation, induction, release and expertise needed. Leads technical activities during execution and care phase, for instance Core Network Implementation, System Acceptance, Multi-Vendor Interface Verification, Fault and Technical Escalation Management, Preventive Care and HW/SW update and upgrade. Performs a Technical Risk Analysis. Proposes and implements risk mitigation actions. Supports Project Execution Owner (PEO) to ensure delivery handover to regular operations and to assure actions have been successfully implemented. It would be nice if you also had: Ensures network availability with Care project team. Identifies new technical management related opportunities to expand contracts with the customer (EG network expansion, new features, software corrections implementations). When applicable supports Solution Managers to review adopted solutions and assumptions.*The term customer project refers generally to all forms of Nokia customer contracts; projects with a definitive start and end; and, programs - collections of projects managed together for business benefits which may contain an ongoing operations business. Technical contact and reference person for medium and big sized projects. Working together with Project management and technical staff Manages all the technical management activities defined in Customer contract with large business volume and medium/high complexity and risk probability, in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. Leads Technical Managers in respective Market/Region/BG. Ensures Technical Managers on-boarding/off-boarding, defines capability plans and coaches Technical Managers. Participates in Technical Management practice development.

FM Engineer's Core role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent. Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3 G,4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds.

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Educational Bachelor of Engineering,Bachelor Of Technology (Integrated),Bachelor Of Technology Service Line Digital Experience Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology-Content Management-Web Content Management(WCM)-Magnolia

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for .Net Core Role Preferred Skills: Technology-Microsoft Technologies-.NET Frameworks-.NET Core 2.0

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for Adobe Campaign Preferred Skills: Technology-Digital Marketing-Adobe Campaign

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for AEM Fullstack skill set Preferred Skills: Technology-Adobe AEM CQ-AEM 6.0

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for Adobe Target Preferred Skills: Technology-Digital Marketing-Adobe Campaign Technology-Digital Marketing-Adobe Test and Target

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for .net with ReactJs skill Preferred Skills: Technology-Microsoft Technologies-.NET Frameworks Technology-Full stack-.Net Full stack-Frontend(Reactjs)+ Enterprise layer(.NET)+DB

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for Adobe Analytics Skill Preferred Skills: Technology-Adobe Analytics-Analytics Functional

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Hiring for .Net with Angular skill Preferred Skills: Technology-Microsoft Technologies-.NET Frameworks Technology-UI & Markup Language-ANGULARJS2

: Job Title - Engineer, AS Location - Bangalore, VTP Role Description Build and support applications as full stack developer - Java, React, angular, micro services, Sql. End to end technical design, development, stabilization, and enhancement of distributed applications. Collaborate with architect, business analyst, developers, and SCRUM master to deliver suitable solution which can cope with the business need. Good understanding of Kafka and other messaging platforms. GCP experience to help onboard apps to GCP. Ensure a high-quality standard of deliverables according to Industry standards and best practices. Prepare project-related documentation Confluence, JIRA updates, provide support on compliance and audit checking Project relevant documentation, ensure compliance and audit policies are strictly followed. Provide professional consultancy and support in response to the queries from developers and business on security access Work closely with global and regional stakeholders and global development team on mandatory / regulatory / development projects. Ensure systems complying with group infrastructure and security policies and standards. Experience of working in a multicultural environment demonstrable ability to adapt to different cultures. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Lead developer full stack (Java, Microservices, React primarily). Should be able to review code and help the team. Integrate with CI/CD pipeline , sonar scan and unit test coverage. Hands on experience on various technologies and should be able to lead the team on technical architecture. Collaborate with global stakeholders and business partners for application /product delivery. Experience of grooming and leading the team. The role is expected to carry strong technical, programming, analytical and troubleshooting skills. Ability to bring in strong Engineering culture within the team with CI/CD, Sonar scans and one click deployments. Responsible for providing Level 3 production support, change management for the assigned applications. Need to be able to diagnose/triage/resolve production incidents. Need to work with vendor products within Bank and be able to design/develop/enhance applications/product. Responsible to help with hiring activities, talent management. Your skills and experience Hands on experience with technologies such as Java and React JS primarily and knowledge of Springboot , Kafka, Cloud, DevOps , Unit testing tools like Junit. Strong agile skills with running app Dev , Dev Ops. Expertise on build tools Jenkins , Git , TeamCity, GitHub Actions. Functional expertise working in a financial bank domain would be huge benefit. Strong team player who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Roles and Responsibilities Telecom Networks: Strong hands-on experience in 4G (LTE) and 5G network technologies. Core Network: Expertise in EPC, 5GC, IMS, and related core network components. Testing & Validation: Proficient in system integration testing, regression testing, and protocol validation. Debugging: Skilled in log analysis, troubleshooting network issues, and end-to-end debugging. Tools: Hands-on with Landslide (Spirent), Wireshark, and other network simulators/test tools. Protocols: Knowledge of Diameter, S1AP, GTP, NGAP, SCTP, HTTP/2, PFCP, etc. Specific Responsibilities: Perform system-level testing on 4G/5G core components. Simulate network scenarios using Landslide or similar tools. Analyze network traces and logs to isolate and fix issues. Work closely with development and deployment teams. Document test cases, results, and technical issues.

Job Title - S&C GN - Data Science Manager Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. As a manager , you will play a crucial role in stakeholder engagement, client communication, and business development . You will be responsible for translating complex AI/ML insights into actionable business strategies and presenting them to senior leadership and clients. Your role will involve collaborating with cross-functional teams, understanding client pain points, and driving data-driven solutions . Additionally, you will lead client presentations, proposal development, and business growth initiatives , ensuring seamless execution of AI/ML projects while identifying new opportunities for innovation and expansion. Strong interpersonal and negotiation skills will be key to driving successful partnerships and long-term business impact . About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 6+ years of relevant experience, OR Masters degree with 8+ years of experience, OR Bachelors degree with 11+ years of experience

Job Title - S&C GN - Data Science Manager Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. As a manager , you will play a crucial role in stakeholder engagement, client communication, and business development . You will be responsible for translating complex AI/ML insights into actionable business strategies and presenting them to senior leadership and clients. Your role will involve collaborating with cross-functional teams, understanding client pain points, and driving data-driven solutions . Additionally, you will lead client presentations, proposal development, and business growth initiatives , ensuring seamless execution of AI/ML projects while identifying new opportunities for innovation and expansion. Strong interpersonal and negotiation skills will be key to driving successful partnerships and long-term business impact . About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 6+ years of relevant experience, OR Masters degree with 8+ years of experience, OR Bachelors degree with 11+ years of experience

Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for OTC working experience Demonstrated project skills and transformation in OTC area Data interpretation & Analysis Six Sigma/Lean certified basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services. Picture yourself as a trusted advisor – collaborating directly with customers to unravel their business needs, pain points, and technical requirements. Your expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success. Your role as a Client Technical Solutioner is pivotal in developing domain-specific solutions for our cutting-edge services and offerings. You will be at the forefront of crafting tailored domain solutions and cost cases for both simple and complex, long-term opportunities, demonstrating we meet our customers' requirements while helping them overcome their business challenges. At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB. You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers. In this role, you will thrive as you create innovative technical solutions that align with industry trends and exceed customer expectations. Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling bid submissions. Not only will you define winning cost models for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl. You will play an essential role in contract negotiations, up to the point of signature, and facilitate a smooth engagement hand-over process. As the primary source of engagement management and solution design within your technical domain, you will compile, refine, and take ownership of final solution documents. Your technical expertise will shine through as you present these documents in a professional and concise manner, showcasing your mastery of the subject matter. You’ll have the opportunity to contribute to the growth and success of Kyndryl by standardizing our go-to-market pitches across various industries. By creating differentiated propositions that align with market requirements, you will position Kyndryl as a leader in the industry, opening new avenues of success for our customers and our organization. Join us as a Client Technical Solutioner at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 10 – 15 Years (Specialist Seller / Consultant) is a must with 3 – 4 years of relevant experience of Gen AI / Agentic AI Proven past experience in Analytics Should have real world experience in Design & Implementation of scalable, fault-tolerant & secure Architectures on any one of the major hyper-scalers (AWS / Azure / GCP ) for Analytics Excellent communication skills to engage with clients and influence decisions. High level of competence in preparing Architectural documentation and presentations. Must be organized, self-sufficient and can manage multiple initiatives simultaneously. Must have the ability to coordinate with other teams and vendors, independently Deep knowledge of Services offerings and technical solutions in a practice Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions Prior consultative selling experience Externally recognized as an expert in the technology and/or solutioning areas, to include technical certifications supporting subdomain focus area(s) Responsible for Prospecting & Qualifying leads, do the relevant Product / Market Research independently, in response to Customer’s requirement / Pain Point. Advising and Shaping Client Requirements to produce high-level designs and technical solutions in response to opportunities and requirements from Customers and Partners. Work with both internal / external stakeholders to identify business requirements, develop solutions to meet those requirements / build the Opportunity. Understand & analyze the application requirements in Client RFPs Design software applications based on the requirements within specified architectural guidelines & constraints. Lead, Design and implement Proof of Concepts & Pilots to demonstrate the solution to Clients /prospects. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Title :S&C GN - Data Science Senior Manager Location :Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills :Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills : Experience in Graph Neural Networks (GNNs) for complex relational data modeling. Expertise in LLM advancements, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on enhancing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills :As a Senior Manager in our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Driving the strategy and execution of AI/ML initiatives to enhance customer interactions, automate responses, and improve self-service capabilities. Leading the development and deployment of scalable ML solutions for intent classification, sentiment analysis, and predictive analytics. Designing and implementing AI-driven customer segmentation and behavioral analysis frameworks for personalized recommendations and targeted engagement. Overseeing the optimization of conversational AI workflows by enhancing intent recognition, response generation, and real-time decision-making. Spearheading the analysis of large-scale customer interaction data to extract actionable insights and refine business strategies. Partnering with engineering, product, and marketing teams to integrate AI-driven solutions into enterprise platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques, driving real-world impact in the contact center space. Leadership & Business Impact : Leading multiple AI/ML-driven projects from conceptualization to deployment, ensuring alignment with business objectives and client needs. Engaging with senior stakeholders and C-suite executives to translate AI insights into actionable business strategies. Managing high-performing data science teams, mentoring talent, and fostering a culture of innovation and excellence. Driving business development efforts, including identifying new opportunities, leading client presentations, and contributing to proposals and thought leadership. Establishing and strengthening partnerships with key clients, ensuring long-term collaboration and success. Shaping the organization's AI roadmap by staying ahead of industry trends, evaluating emerging technologies, and driving continuous improvement. This position is ideal for an experienced AI leader passionate about leveraging advanced analytics and machine learning to solve complex business problems and drive meaningful impact. About Our Company | AccentureQualification Experience & Educational Qualification : PhD with 10+ years of relevant experience, OR Masters degree with 12+ years of experience, OR Bachelors degree with 15+ years of experience