Technical Delivery Manager

Job Summary:

We are seeking a seasoned Technical Delivery Manager with over 10 years of experience in IT service delivery and project management. The ideal candidate will have strong expertise in managing end-to-end technical delivery, service management, cloud platforms (Azure, Oracle, Salesforce), and modern software development methodologies including Agile and Scrum. Relevant certifications like PMP and ITIL are highly preferred.

Key Responsibilities:

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  Own and drive the successful delivery of complex IT projects and services, ensuring adherence to timelines, quality, and budget.

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  Lead cross-functional teams and collaborate closely with stakeholders, vendors, and internal technical teams.

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  Manage the full Software Development Life Cycle (SDLC) for various projects using Agile and Scrum methodologies.

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  Act as the primary point of contact for all delivery-related communications and escalations.

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  Implement best practices in service management, ensuring high availability and reliability of systems.

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  Ensure compliance with ITIL and PMP standards for all project and service delivery activities.

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  Monitor delivery metrics and provide regular status reports to senior leadership.

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  Oversee cloud-based deployments and integrations, primarily on Azure, Oracle Cloud, and Salesforce platforms.

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  Mitigate delivery risks through proactive planning, change management, and resource optimization.

Required Skills and Qualifications:

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  Minimum 10 years of experience in IT delivery and service management.

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  Strong experience with cloud technologies: Azure, Oracle Cloud, and Salesforce.

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  In-depth understanding of SDLC, Agile, and Scrum methodologies.

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  Proven track record in leading large-scale technical projects across diverse environments.

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  Excellent stakeholder management and communication skills.

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  Ability to manage multiple priorities in a fast-paced environment.