2100 Team Leading Jobs - Page 44

Overview PepsiCos Product Delivery team, as part of the Digital Products and Applications (DPA) organization, delivers and sustains digital products across Strategy and Transformations core priorities to accelerate PepsiCos digital transformation. The Digital Product Associate Manager is accountable for leading a global FinOps team and collaborating broadly with other teams to substantially reduce infrastructure costs. Responsibilities Define and clearly communicate the FinOps strategy, objectives, milestones and key results. [This role is accountable for making FinOps strategic decisions. The role must consult and clearly communicate with roles up to SVP. This role must broadly and effectively communicate the strategy and plan within DP&A and across other organizations and functions.] Define and execute an integrated FinOps plan. [This role is accountable for making decisions and leading a global team to execute an integrated plan, which relies substantially on other teams to deliver. This role must influence others who are often at higher levels and not direct reports and often with competing priorities. This role must effectively collaborate with other functions and organizations (e.g. Vendor Management, Finance, PepsiCo Cloud Cost Office, etc)] Reduce cloud and on-premise infrastructure costs. [This role must consider many factors and make difficult tradeoff decisions to reduce costs without adversely impacting business expectations for about DP&A 300 apps. This role must communicate effectively so people who are not direct reports take action. This leader must also increase transparency by building dashboarding and insights to convince people to act, to identify issues and to celebrate successes.] Lead AMS contract management to structure & implement optimized pricing model for DP&A apps. [This role must broadly collaborate with other colleagues, leadership and Vendor Management to reduce vendor costs without adversely impacting business expectations for about 300 DP&A apps.] Rationalize apps to save money. [This role must gather evidence and clearly articulate a compelling reason why some apps should be decommissioned. This role must have the ability to persuade others to make difficult decisions and changes, then hold people accountable for implementing the changes.] Optimize inefficient processes and tools. [This role must identify inefficiencies in processes and tools then make improvement decisions. Recommendations must be convincingly communicated to others. Making changes requires planning and collaboration with other teams across DP&A and other organizations. The changes have the potential to impact many people across geographies at a variety of roles and in different functions and organization.] Increase transparency via reporting and insights. [This role must identify what dashboards, reports and insights are needed then lead the team to design, build, test, deploy and sustain these analytics. This requires understanding complex data and leading a team to work with different tools. This role must set measurable goals and KPIs.] Research and implement the latest FinOps best practices and tools. [This role must consult people within PepsiCo and externally to understand FinOps best practices. This role must decide what best practices to implement and convince others to implement them. For example, this role must understand how, if at all, AI can be used in FinOps. This role must be able to convince people to change and then execute any changes. Qualifications 7+ years of experience leading an IT team in a large company or top-tier consulting firm Highly analytical with the ability to simplify complexity and make good decisions Excellent problem-solving skills with the ability to analyze and mitigate uncertainty while dealing with ambiguity Creative thinker who is passionate about making things more efficient and effective Experienced change leader who can build broad networks and deliver results in a collaborative way Ability to clearly communicate and convince others to act using influence rather than direct control. Highly experienced presentation skills with the ability to communicate with senior leaders and have the skills to communicate technical concepts to non-technical people Demonstrated ability to think strategically then exceed expectations with tactical execution Experience leading and manager diverse and global teams of contractors and employees Curiosity for learning and for helping others grow Preferred experience in FinOps and/or Finance Experience working with vendors to deliver highly visible & complex programs Experience applying agile ways of working (e.g. Scrum, SAFe) to deliver results with high team org health.

Overview We are looking to add an Executive Manager responsible for category management within Commercial team based from Hyderabad. Individual would lead a Category Analytics team of 6-10 associates responsible for category performance and analytics required as part of PBRs, QBRs, Range Review preparations etc. They will also cover space and assortment analytics to guide on the best product mix to drive sales & category performance across our customer base. They will play a critical role in partnering with BUs to develop Pepsico category strategy & customer growth stories, required to drive category growth and Pepsico share. This individual will need to lead the category analysts and ensure continuous prioritization aligned to Sector/BU DX teams as well as identifying value realization opportunities ranging from productivity initiatives like automation and expansion of services capabilities. Responsibilities Support DX Category Management team Be accountable to the DX Sector LT and manage 610-member team in India capability center Ensuring his/her team delivers in an accurate and timely manner, services regarding; Category periodic reviews & drivers of performance Category strategy development support Customer growth story creation support Category space & assortment analytics Data utilization & governance: Work on Nielsen/Kantar/IRI etc and internal data sources, drive insights for category development, Perfect Store and sales teams. Implement safe guards and automate data quality checks, e.g., regular trend-watch of data streams to identify and address potential trend breaks Initiate the project discussion with stakeholders, understand & collect the project requirements and manage end to end execution of assortment, space and Perfect Store related projects. Advise and share relevant KPIs with actionable insights for reports and best practices with BU Category & Perfect Store team to enhance the Category & Execution analytics capability further. Collate and format consumer learnings from custom insight outputs, sales performance reporting, industry periodicals, etc to help inform and develop future category strategies & Pictures of Success Provide responses to ad-hoc follow-ups when double-click (additional questions) required with tables/charts for relevant data Create powerpoint presentations to be used in explaining and clarifying difficult concepts and analytical insights Support relationships with the key end-user stakeholders in PepsiCo Europe Building Commercial Sector objectives into our priorities (aligned with service catalogue) as part of the AOP process with clear KPIs across teams which can be tracked & reporting on as part of regular governance. Work with capability leads to scale up operation in line with capability needs/ requirements Responsible for managing multiple priorities; being able to manage deadlines and deliverables Lead communication with Business Partners and potentially end-users on matters such as available capacity, changes of scope of existing projects and planning of future projects Deliver outputs in line with the agreed timelines and formats while updating existing project management tools Flag and monitor any business risks related to delivering the requested outputs Partner with stakeholders and service center leadership to develop and finetune internal COE processes (work-flow mapping, pain-points and bottlenecks management) both related to service delivery and internal center operations Improve existing processes based on frequent Business Partner & end-user feedback loop People Responsibilities Lead and motivate team setting clear vision and objectives (aligned to Sector Objectives) & support driving a One Team Culture between Sector & GCC with clear ways of working. Ensure the People Planning Process is executed to high standards across the team with clear PDR setting, development conversations, talent review process, career developments & promotions / remuneration. Understand any route causes of attrition with ambition to keep Ensure all new members are full onboarded understanding Europe Commercial Sector, the capabilities, the job role, the team members (both in GBS & Sector) to set them up for success. Facilitate smooth transition of processes to team (future scope could also include other support functions) Organize weekly/monthly/quarterly reviews for subordinate team leads to ensure continuous improvement in efficiency, effectiveness and overall integration of the work with markets. Qualifications An experienced Insight or Analytics professional with experience in a leading consumer goods company with 10+ years and atleast 2+ years of leadership experience Education: MBA, Masters or bachelors in engineering/economics, statistics, marketing. Language: English Fluent High degree of familiarity with CPG and Food & Beverage industry data sources, including Nielsen/IRi (POS and HH panel), Kantar Worldpanel, etc. Deep understanding of CPG industry business performance outputs and causal measures, their relationships, and how to address business questions in a robust way that translates to simple outputs Proficient with Power Point and advance Excel skills. Willingness to learn new tools and capabilities. Strong collaborator: Interested and motivated by working with others. Actively creates and participates in opportunities to co-create solutions across markets; will be willing and able to embrace Responsive Ways of Working Can easily see how insights/research learning can improve businesses impact and frames up presentation efforts and opportunities to inform business decisions Proven analytics, shopper research experience, or consumer insights experience applying statistics to CPG industry business problems Operational experience from business servicing sector and/or consulting experience would be a plus Essential: Become an indispensable partner for Sector Commercial by showing great thought leadership with ability to recognize and take actions to improve delivery of work. Not always being asked. Navigating conflict in a collaborative way to provide a solution that works for GBS & Sector. High degree of organizational savvy Solution-oriented approach to problem solving Ability to challenge requests in a constructive way that does not damage relationships or slow progress Depth and breadth of syndicated data analytics and statistical modeling Complete understanding of internal & external data sources that could contribute to analytics roles across service centers Strong analytical thinking with proven ability to connect data & insight from category consumption, brands drivers, macro & micro trends, and future forces of consumer change and deliver clear implications for the business.

About The Role Job Title:? Team Leader ? DepartmentDelivery Quality About The Role Participate in client calls and understand the quality requirements both from process perspective and for targets Identifya method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager Identifyerrors with high Inspection efficiency Provide face to face feedbackand alsosend emails with the type of errors etc. on daily basis as per protocol Ensure correction of the error by the respective Operations associate Coach employees to minimize errors and improve performance Provide inputs to the training team on common mistakes made to enhance training curriculum Test files/batches for new clients/processes to be processed as part of familiarization Generation of QA reportson a daily basis Attainment of Internal & External SLA as per Process Defined. Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any otherappropriate metrics Recordidentifiederrors. This is an organizational record & can be used by the organization as itdeemsfit Job Specification Must be a graduate (Bachelors or Masters) Minimum of 6 Years of Professional and Relevant Experience inUS healthcare (RCM) in any of the following service lines Coding (Multi-specialty) Must have experience in Client and Stakeholder Management, Team Management. Good understanding of quality matrices Should have good understanding of quality tools Shift DetailsGeneral Shift / Day Shift Work ModeWFO Skills Skill Vendor Management Service Delivery Six Sigma Process Improvement Project Management Quality Assurance Outsourcing Business Process CRM Quality Management Education Qualification No data available CERTIFICATION No data available

locationsMUMBAI, IND time typeFull time posted onPosted 30+ Days Ago job requisition idUR2025071 . Standard new grad JD Offers of employment are conditional upon passage of screening criteria applicable to the job.

locationsMUMBAI, IND time typeFull time posted onPosted 30+ Days Ago job requisition idR1146353 . NCR ATLEOS About The Role Team Leader ; Location Mumbai, India . Job Title Team Leader SOC L1 Monitoring. Reports to IT Infra Manager. About The Role We are seeking a highly skilled and motivated Team Leader for our Server Operations L1 Monitoring team. The successful candidate will be responsible for overseeing a team that manages Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M, including the scheduling work of BMC Helix Control-M. This role requires a proactive leader with a strong technical background and excellent team management skills. Key Responsibilities Lead and manage the L1 Monitoring team to ensure 24x7 monitoring and support. Oversee the use and maintenance of Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M. Ensure timely and accurate scheduling work using BMC Helix Control-M. Monitor system performance and troubleshoot issues to ensure optimal operation. Develop and implement monitoring strategies and procedures. Provide training and support to team members. Collaborate with other IT teams to resolve complex issues. Prepare and present regular reports on system performance and team activities. Maintain up-to-date knowledge of industry trends and best practices. All other leadership roles and responsibilities like preparing roster, Leave and Attendance management, etc. Requirements Minimum 5 years of experience with Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M. Proven experience in a leadership or supervisory role for minimum of 3 years . Strong understanding of IT infrastructure and monitoring tools. Excellent problem-solving and analytical skills. Ability to work in a fast-paced, 24x7 team. Strong communication and interpersonal skills. Relevant certifications in Azure, Oracle, SolarWinds, or BMC Helix Control-M are an added advantage. Qualifications Bachelors degree in computer science/information technology / or a related field, or equivalent experience. Experience with scheduling work in BMC Helix Control-M. Familiarity with ITIL processes and best practices. Ability to manage multiple tasks and priorities effectively. Work Environment This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules/shifts and support 24x7 operations. Offers of employment are conditional upon passage of screening criteria applicable to the job.

Responsible for the end-to-end order life cycle for assigned customer accounts to ensure timely order fulfillment. Acts as single-point-of-contact for customers to resolve order processing, scheduling, and shipping queries. Key Responsibilities: Lead a team of 5+ employees for Order Management Representatives/Specialists in the North America Region (Preferred). Plan, prioritize, and schedule team activities for efficiency. Review progress and evaluate results for continuous improvement. Ensure customer support excellence in all interactions. Utilize departmental tools, systems, and processes effectively. Monitor team performance and adapt procedures for improvement. Lead cross-functional problem-resolution initiatives. Address complex inquiries promptly and accurately. Liaise with other departments to integrate activities. Analyze customer inquiries and recommend process improvements. Develop problem-solving guidelines and materials. Own departmental metrics, reporting, and analysis. Coordinate team input for proactive customer communications. Lead local and participate in global continuous improvement projects. Perform order management tasks for a specific set of customers/accounts; has responsibility for the entire order life cycle (order entry, order modification, invoicing, credits/debits, logistics documentation). Provide consultative, order life cycle support information to customers (lead time, availability, minor technical support, and policy), making recommendations and providing guidance. Act as single-point-of-contact to the customer for order inquiries and escalations; manage escalations to closure. Continuously demonstrate customer support excellence (compassion, empathy, support) in all communications and interactions. Liaise with internal production, planning & materials teams to ensure prompt, accurate, and timely order throughput including achievement of financial targets. Communicate with staff from other functional areas such as sales, warehouse, and logistics to confirm the status of orders and resolve customer queries. Support Customer Order Management departmental goals and initiatives to become a more proactive customer-centric organization: develop, document, and enhance standard administrative practices as they pertain to customer communication and order throughput processes. Identify ideas and develop proactive communications for assigned customer base, regarding processes, policy, and/or best practices. Support customer visits. Participate in continuous improvement projects. External Qualifications and Competencies Qualifications: Education, Licenses, Certifications: Bachelor's degree or equivalent required. This position may require licensing for compliance with export controls or sanctions regulations. Competencies: Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Drives results: Consistently achieving results, even under tough circumstances. Manages complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development: Actively seeking new ways to grow and be challenged using both formal and informal development channels. Customer Support: Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction; describes how customer support and the order life cycle are interconnected to ensure an overall positive customer experience. Order Life Cycle: Demonstrates the phases of the end-to-end order life cycle, terminology, and functional collaboration that enable customer orders to be fulfilled; describes how the order life cycle and customer support are interconnected to ensure an overall positive customer experience. Order Life Cycle Systems Knowledge: Demonstrates the steps within each system screen to process customer orders, order modifications, and respond to customer queries to ensure accurate and timely order processing and query resolution. Order Processing: Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification, and resolution to ensure orders are fulfilled to customer requirements. Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Additional Responsibilities Unique to this Position Experience: 8+ years of experience in supply chain/Order Management, including people management. Experience in managing a team of 5+ employees preferred. Experience in high-impact continuous improvement or Six Sigma projects preferred. Intermediate level of relevant work experience required, preferably in consulting or GCC/shared services industry, working with the North America region. Skills: Functional Skills: Strong team management skills. Excellent communication and interpersonal skills. Ownership & self-drive for value addition. Analytical and problem-solving abilities. Ability to adapt and thrive in a fast-paced environment. Ability to work collaboratively with all stakeholders. Proficiency in Microsoft Office Suite and presentation skills. Enterprise Skills: Learning attitude (Must have learned something new in recent past). Prioritization & Working under pressure (Must have). Communication (Basic level). Preferred Industry Backgrounds: Manufacturing, Automotive (Preferable). Language Skills: Business English (written and oral). Work Conditions: Ready to work in night shift (5 PM IST to 2 AM IST) with 2 days work from home & 3 days work from office with free transport facility.

QA Lead (Manual & Automation Testing) Pune location only Job Summary: We are looking for an experienced QA Lead to drive quality assurance processes, ensuring the delivery of high-quality software solutions. The ideal candidate will have extensive experience in manual and automation testing, API testing, mobile testing, and non functional testing while efficiently managing a team. This role requires a strategic mindset to define and execute test strategies, ensuring product stability, security, and performance. The QA Lead will work closely with cross-functional teams to maintain high testing standards and improve QA efficiency. Key Responsibilities: 1. Test Planning & Strategy - Develop comprehensive test strategies, test plans, and test cases for various testing types. - Define test objectives, scope, and timelines aligned with project requirements. - Identify test risks and mitigation strategies to ensure smooth test execution. - Implement best practices in test case management and documentation. - Continuously improve QA processes and implement industry best practices. 2. Manual & Automation Testing - Conduct functional, regression, integration, and system testing across platforms. - Design, develop, and maintain automation frameworks using Selenium WebDriver, Playwright, Cypress, and other automation tools. - Identify automation opportunities and implement test scripts to improve efficiency. - Ensure end-to-end test coverage by integrating manual and automated testing efforts. - Work with development teams to integrate testing into CI/CD pipelines. 3. API & Mobile Testing - Perform API testing using tools such as Postman, REST Assured to validate service requests, responses, and authentication. - Ensure API integration testing aligns with business logic and functional requirements. - Conduct mobile application testing (Android & iOS) for usability, performance, and functionality. - Automate API and mobile test cases for consistent validation. 4. Non-Functional Testing - Execute performance and load testing using JMeter to analyze system behavior under different conditions. - Ensure compliance with security, scalability, usability, and accessibility standards. - Conduct security testing to identify vulnerabilities and ensure application safety. - Work with DevOps and engineering teams to optimize CI/CD testing integration. 5. Team Leadership & Coordination - Lead and mentor the QA team, providing technical guidance and best practices. - Assign tasks, track progress, and conduct regular team sync-ups. - Foster collaboration between QA, development, and business teams. - Establish effective defect tracking, triage, and resolution processes. - Conduct training sessions and knowledge-sharing activities for the QA team. 6. Communication & Reporting - Track and report quality metrics, defect trends, and test execution status. - Work closely with stakeholders to align QA efforts with business goals. - Collaborate with DevOps to maintain seamless CI/CD pipelines. - Utilize JIRA, Slack, and other tools for efficient communication and defect tracking. - Prepare detailed test reports and documentation for audit and compliance purposes. Required Skills & Qualifications: - 7+ years of experience in QA, automation testing, and team leadership. - Strong expertise in manual and automated testing methodologies. - Proficiency in automation tools such as Selenium WebDriver, Playwright, Cypress. - Experience in API testing (Postman, REST Assured) and mobile testing (Android, iOS). - Hands-on experience in performance testing using JMeter. - Strong understanding of software development life cycle (SDLC) and testing methodologies. - Experience with cloud-based testing environments (AWS, Azure, Docker, Kubernetes). - Familiarity with CI/CD integration, DevOps, and test automation best practices. - Experience using JIRA, Slack, and test case management tools. - Strong analytical, problem-solving, and decision-making skills. - Excellent leadership, communication, and mentoring abilities. - Experience in risk-based testing and compliance requirements. Preferred Qualifications: - Knowledge of security testing principles and tools. - ISTQB Certification or equivalent is a plus. - Hands-on experience with AI-driven test automation frameworks. - Exposure to emerging technologies in test automation and performance testing. Job Details: Location: Baner, Pune Job Type: 3 days from office Salary: Competitive & Based on Experience

Strategic Management TL Skill-Buyer,Supplier Management,Contract Management,Purchasing Operation,Procurement Planning,Quotation,SCM Exp-4+YRS(2Yrs On PPR Team Lead) PKGUpto-11LPA Bangalore NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-Buyer,Supplier Management,MS Office,PPT,Contract Management,Purchasing Operation,Procurement Planning,Quotation, Supply Chain,Buyer Mitigate,QuotePurchase Planning

RTR Team Lead Exp- 6+ Years (2+ Years as TL on paper) Loc- Bangalore Skills- RTR, Intercompany Reconciliation, Balance sheet, GL, Team Leading etc Pkg- 8.5 LPA NP- 0 to 15 Days Nancy 8586914964 Nancy.imaginators7@gmail.com

Role IICS Administrator Experience: 4+ Years Location: Hyderabad About Us Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. Roles & Responsibilities Intake of servers by customizing to the needs of Data Platform for all of the across 4 swim lanes for BPG and 3 swim lanes for BU s. Set up, test, and install the IICS CDI platform for the core BPG in DFW- DEV, QA, STG,Prod. Set up, configure, and test the DFW for BPG's IICS CDI platform. Install, configure, and test the BU's IICS CMI platform in DFW. Internal/ External SFTP server Configuration for DEV , QA , STG , Prod Whitelisting Servers with for connectivity for different end points Establish connectivity and whitelist for internal /TMP/ Airflow MWAA The security and network whitelisting for connectivity with almost 30+ external vendors like AMEX, CBRE, Coveo , MSI and also with internal source Testing and validating the Integrations on SFTP servers Testing and validating data pipelines on on-prem PHX servers. To learn more about us and our culture visit www.relanto.ai.com & https://www.linkedin.com/company/relanto-inc/

Key Deliverables: • To develop new business opportunities within current and new customer base in accordance with the sales strategy. • To manage day-to-day sales activities; including proposal, updating clients on their Ongoing orders, prospecting and market development. • To support the software development team, technical support team and online marketing team by providing customer feedback. • To develop good client relationship. • Identify client needs and suggest appropriate product. • Open to support marketing activities w.r.t participation in trade shows, events and exhibitions held in US and Europe. • Identify ideal cross-sell and up-sell scenarios. • Perform effective online demos to prospects for sales closure.

Key Deliverables: • To develop new business opportunities within current and new customer base in accordance with the sales strategy. • To manage day-to-day sales activities; including proposal, updating clients on their Ongoing orders, prospecting and market development. • To support the software development team, technical support team and online marketing team by providing customer feedback. • To develop good client relationship. • Identify client needs and suggest appropriate product. • Open to support marketing activities w.r.t participation in trade shows, events and exhibitions held in US and Europe. • Identify ideal cross-sell and up-sell scenarios. • Perform effective online demos to prospects for sales closure.

Location Chennai - Perungulathur( Night Shift) and Hyderabad (Day shift and Only Male candidate) : Responsibilities: Employee Relations HR Orientation, Day 1 new joinee experience, documentation & Transaction Issues Floor connects Organize Meetings Counseling, Grievance Handling Employee Engagement Employee Engagement Initiatives Prepare Engagement Calendar Coordinate in identifying nominations for R&R Coordinate for team outings & Lunch, anniversaries Regular Townhalls with leaderships Should have stakeholder management with Attrition control and Retention He should know Hindi and only Background from IT/ITES company Not Ready to Apply Join our talent pool and we'll reach out when a job fits your skills.

About Organization : Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. Industry expertise since 1971 (53 Years) • 730,000+ clients in the U.S. and Northern Europe • Pays 1 in 12 U.S. private sector employees • Largest HR company for small to medium-sized businesses • Product development company having products for payroll, accounts, benefits, and HR. What we are looking for Need More Than 7 Years of experience in BPO Operations Team handling, customer service, People management) Strong people management (Team Handling) experience Need more than 3 Years of team handling experience Strong verbal communication and listening skills. Demonstrates analytical skills. Demonstrates problem solving skills. Effective interpersonal skills. Demonstrates written communication skills. Promotes information sharing. Excellent collaboration and team building skills. Ability to lead/manage others. Graduate Job description: Conflict Resolution - Finds solutions to disputes and disagreements between individuals or groups. It involves active listening, empathy, and effective communication to understand the needs and concerns of each party involved in the conflict. Delegation - Assign tasks or responsibilities to others while still maintaining accountability for the overall outcome. Effective delegation requires clear communication, trust in the capabilities of others, and the ability to provide guidance and support as needed. Process Improvement - Driving improvements through data insights, implementing automation where possible, and ensuring compliance with industry standards. Operational Efficiency - Ability to optimize business processes and procedures to reduce costs, increase productivity, and improve product or service quality. It requires specialized skills such as process mapping, data analysis, and project management to identify areas for improvement and implement effective solutions. Stakeholder Management - Collaborating with internal stakeholders to resolve issues and ensure smooth project delivery. Workforce Management Coordination - Coordinating with the WFM team on attendance, leave, unplanned shrinkage, forecasting, and staffing requirements. Coaching/Mentoring - Guides, supports, and motivates individuals or teams to achieve their goals and objectives. Helps individuals develop their skills and abilities to achieve their desired outcomes. Support new hires and facilitate ongoing development of team skills. Team Engagement - Organizing team engagement activities to promote a positive work environment. Problem Solving - Ability to break down simple problems, identify potential solutions, and take action to resolve the issue. This skill involves critical thinking, creativity, and the ability to work well under pressure. Performance Metrics & Interpretation - Ability to interpret data and communicate findings effectively to stakeholders. Understanding of data privacy and ethical considerations. Knowledge of Key Performance Indicators (KPIs) relevant to customer service and operational efficiency. Ability to establish, monitor, and evaluate performance metrics that align with business goals. Effective Communication - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs to different audiences. Effective Presentations - The ability to create and deliver a compelling presentation, including organizing the presentation, designing visual aids, modulating voice, using body language, making eye contact and demonstrating confidence.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Responsibilities Serve as the central point of contact for various accounts, managing all daily operational needs from inquiry to post-order activities. Drive Extraordinaire Customer Experience (ECE) by interacting professionally with internal and external customers. Focus on KPIs STR (Service to Resolution), CES (Customer Effort Score), FCR (First Contact Resolution), and efficiency . Support Satisfaction Management by assisting in the execution of improvement actions based on: Net Promoter Score (NPS) Transactional surveys Manage Customer Relationships & Satisfaction : Handle all daily customer inquiries with timely follow-up and issue resolution. Ensure proactive communication with customers and coordinate with relevant parties for issue resolution. Collect formal and informal feedback via surveys, phone, and email. Attend customer visits as needed. Oversee the Service Delivery Process / Execution : Handle escalations efficiently. Review quotes and order requirements. Manage scheduling agreements and clear workflow blocks. Monitor critical shipments and follow up on quotes and quality issues. Facilitate Interface Management & Service Culture : Act as the voice of the customer to internal support teams. Participate in training sessions and process improvement initiatives. Take ownership of actions and ensure tasks are completed and resolved fully. What your background should look like: Customer Focus, Organizational Agility, Communication Skills, Problem Solving, Drive for Results, Good working knowledge of English, Action Oriented, Detail Oriented and Business Acumen, minimal bachelor s degree. SFDC (salesforce) is a big advantage. All candidates are required to be fluent in English. Flexibility to work in US shift hours (6 pm to 3:30 am) Education ExperienceAny Graduation/Post Graduation Employment Experience6+ years SAP experience preferred (SD module) Should be from Product based company (Manufacturing Industry) Should have complete knowledge on Quote To Cash process. Competencies Location

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Responsibility: This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include: Extraordinary Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally for your internal and external customers. KPI s are STR, CES, FCR, and efficiency. Satisfaction Management Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys. Metric - NPS/Transactional Survey Customer Relationship & Satisfaction Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries Proactive communication to Customer and liaise with parties to come up with solutions for open and upcoming matters. Customer visits might be required Seek regular informal and formal feedback via transactional surveys or via phone and e-mail during daily communications Manage Service Delivery Process / Execution Manage escalations for your customers. Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments Follow up on quotes and quality issues Manage Interfaces & Build Service Culture Act as voice of the Customer for internal support departments Participate in development training and process improvement projects to expand and challenge learning new ideas and processes Take ownership for actions and follow through on tasks until resolved Desired Candidate Profile EDUCATION/KNOWLEDGE Graduate in any field, 12+3 and German B2 level QUALIFICATIONS & EXPERIENCE Customer Focus, Organizational Agility, Communication Skills, Problem Solving, Drive for Results, Good working knowledge of English and German language, Action Oriented, Detail Oriented and Business Acumen, minimal bachelor s degree. SAP experience (SD module) is a big advantage. All candidates are required to be fluent in English and the language being hired for. Competencies EOE, Including Disability/Vets Location

Accountabilities: Overall responsibility for handling continuity of overall AMI deployment and O&M in line to contract requirement. Major Activities : To lead team of Data Analyst, Planning & Quality, Site Engineers, set their KRAs, delegate and monitor responsibilities for design and delivery of AMI system in line to contract requirement. Approval of AMI Standard Operating Procedures (SOPs) from DISCOM, rollout with all project partners for compliance. Ensure full compliance to AMI SOPs and exhibit zero tolerance to malpractices in line with Apraava Code of Conduct directly and with project partners. To lead regular reviews with AMI Implementation Partner and Meter Manufacturer and align project priorities as planned. To determine Business process requirements for AMI system, regularly evaluate the efficiency of business processes according to organizational & program objectives and apply improvements. Maintain customer centric approach, attend DISCOM project review meeting and handle escalations. To monitor project issues in real time & ensure resolution. To ensure Operational Go Live of AMI project on time, on budget. Daily MIS reporting to stakeholders. To Identify & target areas in which a business can improve operation by recommending solutions. To ensure strategic capacity planning, conduct interviews, hiring and ensure training to new technical supports staff. Educational Qualifications: Engineering Graduate Functional Skills: Exposure to Energy Distribution Utilities (AMI / AMR Projects would be added advantage). Relevant and total years of Experience: 8 - 10 years.

Job title: Group Head Reporting to: Business Director Location, Country: Mumbai Brief role description : Wavemaker is an agency of GroupM, the world s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Group Head - Integrated to join us. 3 best things about the job: Working within a proven, fast-growing team leading some of the biggest brands in the country Help some of the largest brands build their media strategy and drive revenues for the largest media investment agency Opportunity to build brands using Integrated media both online and offline About Wavemaker We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers brand decisions and experiences through media, content, and technology. We have one single attitude - Positive Provocation. Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other s backs through our inclusive culture. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it s not easy, but if it s in you, we will get it out of you. Our attitude of Positive Provocation is enabled by: The deep Knowledge we have of our clients business. The confidence to Challenge what s gone before. The Support to go further than we thought possible. Core responsibilities: Created integrated media strategy for some of the finest clients in the country Be part of the team that manages everyday excellence from briefing and creating plans to delivering insightful reports Understanding Wavemaker s Provocative Planning Philosophy to deliver growth Get trained for offline planning for progression towards integrated planning Basis client and category understanding creating and delivering the relevant solutions Follow the golden standards in media planning and execution - for effectiveness and efficiency Gain working knowledge of Wavemaker s proprietary tools, processes and platforms Be the trusted advisor to clients for all things related to media planning. Work with internal and external stakeholders for better planning product Presentation of strategy and implementation ideas to clients Additional responsibilities: Develop and follow best practices for media planning & operations Ensure projects/campaigns are tracked and measured based on agreed KPIs Be a team player and work well with all members of the team to ensure all tasks are fulfilled Ensure the financial process is followed in terms of client set-up and invoicing The Candidate: 4-6 Years experience in Media planning & implementation Strong communication and presentation skills & Client servicing A strong sense of accountability and responsibility Comfortable with numbers with great attention to detail We are a part of GroupM, WPP s global media investment management company. Discover more on wavemakerglobal.com , Twitter and LinkedIn We are an equal opportunities employer. All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation, or age. More about GroupM India At GroupM India, there s never a dull moment between juggling client requests, managing vendor partners, and having fun with your team. We believe in tackling challenges head-on and getting things done.

Description Job title: Group Head Reporting to: Business Director Location, Country: Mumbai Brief role description : Wavemaker is an agency of GroupM, the world s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Group Head - Integrated to join us. 3 best things about the job: Working within a proven, fast-growing team leading some of the biggest brands in the country Help some of the largest brands build their media strategy and drive revenues for the largest media investment agency Opportunity to build brands using Integrated media both online and offline About Wavemaker We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers brand decisions and experiences through media, content, and technology. We have one single attitude - Positive Provocation. Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other s backs through our inclusive culture. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it s not easy, but if it s in you, we will get it out of you. Our attitude of Positive Provocation is enabled by: The deep Knowledge we have of our clients business. The confidence to Challenge what s gone before. The Support to go further than we thought possible. Core responsibilities: Created integrated media strategy for some of the finest clients in the country Be part of the team that manages everyday excellence from briefing and creating plans to delivering insightful reports Understanding Wavemaker s Provocative Planning Philosophy to deliver growth Get trained for offline planning for progression towards integrated planning Basis client and category understanding creating and delivering the relevant solutions Follow the golden standards in media planning and execution - for effectiveness and efficiency Gain working knowledge of Wavemaker s proprietary tools, processes and platforms Be the trusted advisor to clients for all things related to media planning. Work with internal and external stakeholders for better planning product Presentation of strategy and implementation ideas to clients Additional responsibilities: Develop and follow best practices for media planning & operations Ensure projects/campaigns are tracked and measured based on agreed KPIs Be a team player and work well with all members of the team to ensure all tasks are fulfilled Ensure the financial process is followed in terms of client set-up and invoicing The Candidate: 4-6 Years experience in Media planning & implementation Strong communication and presentation skills & Client servicing A strong sense of accountability and responsibility Comfortable with numbers with great attention to detail We are a part of GroupM, WPP s global media investment management company. Discover more on wavemakerglobal.com , Twitter and LinkedIn We are an equal opportunities employer. All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation, or age. More about GroupM India At GroupM India, there s never a dull moment between juggling client requests, managing vendor partners, and having fun with your team. We believe in tackling challenges head-on and getting things done.

10-12 Years Noida React Native Architecture Knowledge Experience Required : 10-12 Years Location : Noida, WFO Skills Required: Architect, develop, and maintain high-quality React Native applications using clean code for both Android and iOS. Use additional JavaScript libraries, such as Redux, to make asynchronous API calls and enhance website loading speed. Extensive knowledge of React tools such as Webpack, Enzyme, React.js, Flux, and Redux. Strong command of the JavaScript, TypeScript, or ClojureScript languages and their nuances, including ES6+ syntax. REST API knowledge, the document request model, and offline storage. Team leading experience. Excellent Communication skills.

Description Job title: Group Head Reporting to: Business Director Location, Country: Mumbai Brief role description : Wavemaker is an agency of GroupM, the world s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Group Head - Integrated to join us. 3 best things about the job: Working within a proven, fast-growing team leading some of the biggest brands in the country Help some of the largest brands build their media strategy and drive revenues for the largest media investment agency Opportunity to build brands using Integrated media both online and offline About Wavemaker We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers brand decisions and experiences through media, content, and technology. We have one single attitude - Positive Provocation. Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other s backs through our inclusive culture. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it s not easy, but if it s in you, we will get it out of you. Our attitude of Positive Provocation is enabled by: The deep Knowledge we have of our clients business. The confidence to Challenge what s gone before. The Support to go further than we thought possible. Core responsibilities: Created integrated media strategy for some of the finest clients in the country Be part of the team that manages everyday excellence from briefing and creating plans to delivering insightful reports Understanding Wavemaker s Provocative Planning Philosophy to deliver growth Get trained for offline planning for progression towards integrated planning Basis client and category understanding creating and delivering the relevant solutions Follow the golden standards in media planning and execution - for effectiveness and efficiency Gain working knowledge of Wavemaker s proprietary tools, processes and platforms Be the trusted advisor to clients for all things related to media planning. Work with internal and external stakeholders for better planning product Presentation of strategy and implementation ideas to clients Additional responsibilities: Develop and follow best practices for media planning & operations Ensure projects/campaigns are tracked and measured based on agreed KPIs Be a team player and work well with all members of the team to ensure all tasks are fulfilled Ensure the financial process is followed in terms of client set-up and invoicing The Candidate: 4-6 Years experience in Media planning & implementation Strong communication and presentation skills & Client servicing A strong sense of accountability and responsibility Comfortable with numbers with great attention to detail We are a part of GroupM, WPP s global media investment management company. Discover more on wavemakerglobal.com , Twitter and LinkedIn We are an equal opportunities employer. All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation, or age. More about GroupM India 2020 brought opportunities for brands to innovate because of which we saw an evolving media stack. The growth of digital is set to soar high because of changing consumer habits. With approximately 500 million smartphone users, low-priced data plans, 45 to 50 million e-commerce shoppers, approximately 60 OTT offerings and a young population, India is a mobile-first internet market. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in top e-commerce/retail ventures and Indian start-ups, blurring the lines between social media, e-commerce and mobile payments, resulting in disruption on an unimaginable scale. At GroupM India, there s never a dull moment between juggling client requests, managing vendor partners, and having fun with your team. We believe in tackling challenges head-on and getting things done. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

JOB DESCRIPTION Digital Marketing Manager Qualification : Graduate or MBA in Marketing Experience : Minimum 01 to 03 Years Department : IT Location : Kirti Nagar, West Delhi Work Type : On-site Relevant Industry Experience One year of handling Meta and Google Ads | Working experience in handling SEO and team leading. Skills & Knowledge Good Knowledge of Digital Marketing Expert in running Ads (Google, Facebook, Instagram and YouTube) Knowledge of Performance Marketing Knowledge of Online Reputation Management Working Knowledge of SEO Expert in Lead Generation Good Communication and Acumen Leadership and Team Management Duties & Responsibilities Handling PPC (Google, Facebook, Instagram and YouTube); Lead Generation; Handling Online Reputation Management (ORM); Handling Performance Marketing; Handling SEO; Business Generation. Salary & Offers Your consolidated salary will be 3,60,000 to 4,80,000 per annum (Cost to Company) Disclaimer CRSPL is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CRSPL is committed to the practice of equal employment opportunities for all employees and applicants, and to providing employees with a work environment in which everyone is treated with respect and dignity regardless of their: race, creed, religion, color, gender, age, national origin, physical or mental disability, veteran status, military service, marital status, genetics, or any other protected group status in accordance with all applicable laws, will be protected from unlawful discrimination. If you believe that there is a violation of the main provisions of the contract, please send your concerns to care@crspl.in for investigation.

Career Area: Manufacturing : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. JOB DUTIESThis is a staff position which is expected to function as a specialist with respect to a specific technical phase of the planning function and which generally falls within the major areas of planning, tooling, maintenance, plant engineering, releasing, machine shop, assembly, etc. wherever a specific technical assignment may be needed. Work assignments may be specialized in nature but may also be broad based with coordination between other staff personnel to complete a larger project. Develops, analyzes and manages Manufacturing/ Assembly Projects. Assists in developing department capital and expense budgets. Maintains the department capital forecast. Administers the assembly NPI process to ensure that Engineering drawings are released and processed on time for NPI build. Trains new processors and develops training programs for Processors and Assemblers. Engages in creative problem solving to address operational issues includingergonomic/ safety, efficiency improvements, process bottlenecks, quality concerns. Works with internal and external suppliers to develop and manage projects to ensure efficient and cost effective systems and processes to produce quality products. Provides the application, procurement, processing, installation and capability of new heat treat, welding, and / or chemical processes and equipment. Designs, develops and implements the integration of manufacturing systems including factory control software, scheduling techniques, simulation and systems application. Coordinates, plans, monitors and reports the activities associated with the flow analysis, design, financial modeling and implementation of complex manufacturing group technology cells in an assigned area. Provides manufacturing technical support in process control and internal certification. Coordinates the corporate manufacturing and office space utilization and assists in preparation of business proposals for rearrangements or additions or complete new facilities that are being proposed to ensure proper utilization of space. Coordinates the purchase and application of machine tools, controls and related equipment corporate wide to ensure the latest technology is being used to increase efficiency and economy of operations. Designs complex or intricate jigs and fixtures. Adheres to established standards, policies and practices relating to quality, cost reduction, safety, ergonomics, etc. in performing assigned duties. BACKGROUND/EXPERIENCE This position requires thorough knowledge of manufacturing concepts, heat treat operations, etc., gained through acquisition of an appropriate technical or university degree of BE / B.tech (Mechanical) combined with a minimum of 8 year of appropriate manufacturing experience as a Manufacturing Engineer 2, or appropriate equivalent experience. Most possess appropriate language and communication skills. This is intended as a general guide to job duties for this position and is intended for the purpose of establishing the specific salary grade. It is expressly not intended to be a comprehensive list of essential job functions . Posting Dates: February 12, 2025 - February 18, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to applyJoin our Talent Community .

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Role and responsibilities: Marketing invoices & AMEX payment processing on time Marketing new vendor set-up for payments processing Reconciliation of marketing expenditures to Finance charges ledger Reconciling Marketing AMEX charges on the Amex Statement with invoices and allocations to specific Marketing programs and allocations to Verticals LinkedIn charges processing and allocations- identify LinkedIn chargers that belong to Marketing (against Finance ledger) and attach invoices to the Amex charge and allocate to the right campaign Tracking Marketing Team Travel & Entertainment charges (from Concur expenses platform against team budget monthly) Tracking Marketing expenditures to budget Reporting of Marketing expenditures against budget and forecasting Creation of Marketing Expenditures Dashboard for Management

TitleAssistant Manager - Delivery Meet all Client Service Level Agreements (deliverables) Ensure the team understands client specific training requirements / needs etc. Analyse performance results of the team and implement process improvements. Determine appropriate staff levels and implement strategies to ensure efficient operations. Work with support departments to ensure staffing strategies are effectively executed. Hold team meetings on a regular basis with direct reports. Communicate all process and client updates to direct reports within specific timelines and keep record for such updates. Act as single point contact for the Team Leaders for all their client and team members related needs and create a harmonious work environment. Responsible for day-to-day functional supervision of each team, including productivity of the team, quality %, track absenteeism of the team and encourage team managers to complete performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements. Job Specification Minimum of 8 Years of Professional and Relevant Experience in Medical Coding with specialty Radiology. Must have experience in Client and Stakeholder Management. Excellent experience in Team and People Management as well. Must have Coding Certification like CPC/ CCS/ COC/ AHIMA. Any graduate will do. Shift Details General Shift / Day Shift Work Mode WFO Location Chennai