Team Leader/Supervisor

As an experienced candidate with 2-3 years of experience in US Process, your role will involve supervising and supporting team members in their daily operations. You will delegate tasks, set clear team goals and deadlines, and monitor team performance by reporting on metrics. Providing feedback, coaching, and training to team members will be essential to ensure their professional growth. - Supervise and support team members in daily operations - Delegate tasks, set clear goals and deadlines - Monitor team performance and report on metrics - Provide feedback, coaching, and training to team members Creating a positive, productive, and inclusive team environment is a key part of your responsibilities. You will resolve conflicts and address any performance issues among team members. Ensuring adherence to company policies, procedures, and standards is crucial to maintain operational efficiency. - Create a positive, productive, and inclusive team environment - Resolve conflicts and address performance issues - Ensure adherence to company policies, procedures, and standards Collaborating with other departments to achieve organizational objectives will be integral. Leading team meetings, communicating important updates, and identifying areas for improvement to enhance team performance will be appreciated. - Collaborate with other departments to achieve organizational objectives - Lead team meetings and communicate important updates - Identify areas for improvement to enhance team performance Effective communication with team members in both US and India is vital for successful coordination. This full-time position offers a flexible schedule with day, night, and rotational shifts. Performance bonuses and yearly bonuses are part of the benefits package. The work location for this role is in-person, providing opportunities for direct engagement and collaboration with team members.,