Role: Customer Support Executive Job Type: FULL TIME Shift Timings: Night Shift ( US Process - Inbond ) Working Days: Monday to Saturday Work Mode: Work from Office Handle customer data responsibly and professionally, ensuring confidentiality and accuracy. Must have excellent communication skills . Manage inbound customer calls, emails, and chats with efficiency and courtesy. Provide precise and reliable information to customers regarding bookings, cancellations, refunds, and general inquiries. Resolve customer queries in a timely and effective manner while maintaining high service quality standards. Escalate complex issues to the concerned department when required. Maintain a customer-first approach , ensuring satisfaction and positive experience in every interaction. Adhere to company policies, quality standards, and performance metrics. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Experience: Call center: 1 year (Preferred) BPO: 1 year (Preferred) International voice process: 1 year (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 8800531431
Role: Customer Support Executive Job Type: FULL TIME Shift Timings: Night Shift ( US Process - Inbond ) Working Days: Monday to Saturday Work Mode: Work from Office Handle customer data responsibly and professionally, ensuring confidentiality and accuracy. Must have excellent communication skills . Manage inbound customer calls, emails, and chats with efficiency and courtesy. Provide precise and reliable information to customers regarding bookings, cancellations, refunds, and general inquiries. Resolve customer queries in a timely and effective manner while maintaining high service quality standards. Escalate complex issues to the concerned department when required. Maintain a customer-first approach , ensuring satisfaction and positive experience in every interaction. Adhere to company policies, quality standards, and performance metrics. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Experience: Call center: 1 year (Preferred) BPO: 1 year (Preferred) International voice process: 1 year (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 8800531431