TEAM LEADER

Company Description

AM2PM Support is a leading provider of reliable and cost-effective business process outsourcing (BPO) solutions. The company specializes in call answering and support services, live chat outsourcing and support, data entry and management services, as well as general IT support and email management. Through exceptional service delivery, AM2PM Support helps businesses streamline operations and enhance customer satisfaction. By offering a comprehensive suite of services, the company ensures clients achieve their operational and communication goals efficiently.

Role Description

This is a full-time on-site role for a Team Leader based in Delhi, India. Job location would be Jasola Vihar ,Delhi The Team Leader will supervise and lead a team working for an educational institute in their admission process. KRA of team is to get maximum applications filled and to help institute get maximum admissions.

TL will be responsible for managing team schedules, monitoring productivity, providing coaching, and resolving challenges. Additionally, the role will include liaising with clients and ensuring team deliverables meet client expectations.

Qualifications

• Team management, leadership,
• Effective communication and conflict resolution skills
• Strong organizational, time management, and multitasking abilities
• Work exp in education field will be a added advantage
• Bachelor’s degree or equivalent experience