Jobs

Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Companies

Resume

Home
>
Jobs in Mumbai
>
Medi Assist
>
Team Lead/Client Relationship Managemnet- CRM

Team Lead/Client Relationship Managemnet- CRM

Medi Assist

3 - 6 years

3 - 5 Lacs

Mumbai

Posted:1 month ago| Platform:

Apply

Skills Required

Broker TPA Client Relationship Management Handling Customer Queries Email Support Insurance Claims Claims Management TAT Solving Queries Insurance Broking Query Resolution Client Coordination Customer Support Calls Handling Client Servicing Escalations Healthcare

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role: Team Leader - Account Management (CRM) Job Responsibilities Client Servicing Resolving customer queries within TAT and ensuring smooth claim process Providing information to the customers and to respond to their claim related queries Coordinating with the customers/agents for cashless claim settlement Coordinating with internal stakeholders like enrolment, Account management, claims, investigation, support team to settle claims Transactional Activities To coordinate with inward team for claim receiving and claim registration Allocating new generated claims to processing team for action Liasoning with enrolment team to register the policy for cashless and reimbursement Coordination with regional agents, customers for claim related queries, settlement queries- cashless /reimbursement Answering incoming calls of all customers / agents / internal team Keep track of all customer queries with claim numbers and follow-up to verify thatall queries are resolved. Coordinating with cashless / pre auth team to ensure cashless is granted within TAT and to provide timely claim status. Query letter / Settlement letter should be explained properly to customers / agents on queries and deductions. Interested candidates can reach out via email at varsha.kumari@mediassist.in

More Jobs at Medi Assist

Content Writer

Bengaluru

3 - 6 yrs

INR 4 - 6 Lacs

Hiring For Freshers/ BAMS ,BHMS & BSC nursing - Noida

Noida

Experience: Not specified

INR 3 - 4 Lacs

TPA Claim processor Job openings - Bangalore.

Bengaluru

1 - 3 yrs

INR 2 - 4 Lacs

Medical officer Job opening - BAMS,BHMS & Bsc nursing - Bangalore.

Bengaluru

Experience: Not specified

INR 3 - 3 Lacs

Crm coordinator - TPA/Health insurance - Bangalore

Bengaluru

1 - 4 yrs

INR 2 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Broker Interview Now

My Connections Medi Assist

Download Chrome Extension (See your connection in the Medi Assist )

Download Now

Medi Assist

www.mediassist.in/

Hospitals and Health Care

Bengaluru Karnataka

1001-5000 Employees

56 Jobs

Key People

Ravi Kumar

CEO
Vijaya N

Head of Operations
Sanjay Malhotra

Chief Technology Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

Team Lead/Client Relationship Managemnet- CRM

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Medi Assist

Mock Interview

Download Chrome Extension (See your connection in the Medi Assist )

RecommendedJobs for You

Team Lead/Client Relationship Managemnet- CRM

Team Lead/Client Relationship Managemnet- CRM

Team Lead/Client Relationship Managemnet- CRM

Customer Success Executive

International Customer Support (Voice Process)

semi voice process executive

Urgent Hiring For International Voice and Chat

International customer support //upto 7 LPA

F2F Interview For Health Insurance Tele sales ( Malayalam} @ Noida

Product Consultant

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Bookmarks

Personal Settings

Team Lead/Client Relationship Managemnet- CRM

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Medi Assist