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Atria Convergence Technologies (ACT)
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Team Lead-Service Delivery-Service Delivery

Team Lead-Service Delivery-Service Delivery

Atria Convergence Technologies (ACT)

10 - 14 years

35 - 40 Lacs

vijayawada

Posted:3 hours ago| Platform:

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Skills Required

operations management team management customer service operations people management skills servicenow customer satisfaction service delivery team leading compliance delivery operations service delivery management slas sla management itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Atria Convergence Technologies Ltd. is looking for Team Lead - Service Delivery - Service Delivery to join our dynamic team and embark on a rewarding career journey.
Lead the service delivery operations in Vijayawada, overseeing end - to - end execution of customer service and issue resolution. Implement service performance metrics and ensure compliance with SLAs. Mentor service teams to maintain customer satisfaction levels and optimize operational processes. Coordinate with central teams to align service strategies with organizational goals. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Atria Convergence Technologies (ACT)

Telecommunications

Bangalore

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Team Lead-Service Delivery-Service Delivery