Team Lead

Pre-Sales Team Lead

Role Overview

We are looking for a proactive and driven Pre-Sales Team Lead who can take ownership of

daily lead management and ensure effective lead churning by the team. The ideal candidate

will be responsible for monitoring lead flow, setting daily targets, ensuring follow-ups,

and driving conversion readiness before handing over to counsellors/sales.

Key Responsibilities

• Manage the end-to-end pre-sales process, ensuring all new leads are contacted

within timeline.

• Assign, monitor, and track leads across the pre-sales team to maintain productivity

and accountability.

• Drive lead qualification (BANT/CHAMP) to filter out irrelevant profiles and push only

qualified leads to counsellors. Ensure multi-touch follow-up patterns

(calls, emails, WhatsApp, LinkedIn) are followed consistently.

• Conduct daily huddles with the pre-sales team to review progress, challenges, and

strategy for conversion.

• Maintain accurate lead data and reporting in the CRM, highlighting gaps in lead

quality or volume.

• Collaborate with the marketing team to provide feedback on lead quality and

targeting parameters.

• Share weekly performance dashboards with leadership on lead response time,

qualification ratio, and conversion pipeline.

Requirements

• 2-3 years of experience in pre-sales / inside sales / lead management, preferably in

EdTech, overseas education, or service sales.

• Strong track record of managing leads, improving conversion ratios, and mentoring

teams.

• Excellent communication and relationship-building skills.
• Strong analytical mindset with the ability to track metrics and improve processes.
• Hands-on experience with CRM tools (Zoho, Salesforce, HubSpot, Pipedrive, etc.).
• Ability to work under pressure and ensure results within tight timelines.

What We’re Looking For

• Someone who is process-driven and can bring discipline to daily lead churning.
• A team player and leader who can coach and manage pre-sales executives

effectively.

• A conversion-focused mindset — always looking at how to turn raw leads into

qualified opportunities.