Job Description Roles and Responsibilities Greeting clients and setting a positive office atmosphere Answering the phone from India and Australian offices from prospective and existing clients, taking messages, and redirecting calls to respective departments Canada & Australian Immigration PR Visa Client Guidance. Give clear and accurate information to while responding to the clients. Provide updates to clients when enquired and work with the Australian team to resolve issues and escalate matters to the manager when required. Organising and maintaining files and records and updating them when necessary Overseeing the sorting and distribution of incoming mails Preparing outgoing mail items such as envelopes or packages Operating office equipment such as photocopier and printers Recording meeting minutes and agendas Performing an inventory of office supplies and order of need Requirements Minimum one year of relevant experience Must have a bachelor’s degree. Excellent communication skills Basic computer knowledge, especially MS Office applications mandatory. Driven proactive and ability to problem solve. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Job Description Roles and Responsibilities Knowledge of document preparation & processing for Australia visa. Advice on documentary requirements in immigration/visa services Review documents & preparation of applications Maintain knowledge of changes & updates in visa policies Prepare applications for skills Assessment Submitting/uploading an online visa application while adding papers for a client's application. Assist Immigration Head with inquiries, document gathering, writing, data checking, and visa application preparation. Maintaining client folders in accordance with compliance requirements will guarantee that client spreadsheets and information/records are kept up-to-date and accurate. Communicate with clients via phone, email, or in person, respond to their questions, and provide them updates on their applications. Attend any training classes offered by the organisation or the migration agency to update your job skills. Handle Customer queries in a timely , and update in CRM Respond to Client queries through calls/chat/e-mails Requirements Minimum 1 to 3 years’ experience Candidate Must have a strong knowledge about Australia Visa Rules & Regulations Good understanding of Visa application process, documentation requirements. Ability to communicate effectively and concisely to customers Excellent problem-solving and customer service skills. Outgoing and positive with a passion to learn and grow. Team skills and strong relationship building skills. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Job Description Job Responsibilities Responsible for managing both accounts and administration work. Responsible for welcoming visitors, coordinating meetings, appointments and directing various administrative projects Coordinate office activities and operations to secure efficiency and compliance to company policies. Manage phone calls and correspondence (e-mail, Whatsapp etc.) Responsible for closely monitoring outstanding fee details on daily basis Responsible for Maintaining &Updating Records of Purchases, Sales, Bank, Cash, Reconciliation, Taxes etc. Requirements Qualifications and Skills Bachelor’s degree Minimum 1 Year Experience Administrative Assistant Knowledge of spreadsheets and word processing documents Excellent Verbal and Written Communications Exceptional customer service skills and professional phone manner check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Documentation Manager – Australian Migration Job Summary: We are seeking a detail-oriented and experienced Documentation Manager to oversee the preparation, quality control, and submission of migration documentation in accordance with Australian immigration laws and Department of Home Affairs (DHA) standards. The ideal candidate will lead a team of documentation officers and coordinators, ensure timely and accurate document handling, and collaborate with Registered Migration Agents and case managers to support client migration outcomes. Key Responsibilities: Have to manage and lead case officers Lead, mentor, and supervise a team of documentation officers in the preparation of visa and migration documentation. Ensure all documentation is complete, accurate, and compliant with current DHA requirements and migration regulations. Liaise with migration agents, legal professionals, and clients to gather necessary documents and clarify requirements. Review and audit case files for completeness and quality before submission. Maintain internal documentation templates and ensure consistency and updates as per regulatory changes. Monitor deadlines and track documentation progress to ensure timely visa submissions. Implement quality assurance measures and provide training to the documentation team on best practices and legal compliance. Manage escalated documentation queries and issues with professionalism and efficiency. Stay updated with changes in Australian immigration laws, policies, and documentation standards. Contribute to the development of SOPs and knowledge base for internal team use. Qualifications and Experience: Bachelor’s degree in Law, Business Administration, Minimum 3–5 years of experience in Australian migration documentation or case preparation (RMA experience preferred). Proven leadership or supervisory experience in a documentation or case management team. Strong understanding of visa categories including skilled, family, employer-sponsored, and student visas. Familiarity with ImmiAccount, VEVO, SkillSelect, and other DHA systems. Excellent organizational, proofreading, and communication skills. Ability to work under pressure and manage multiple priorities with high attention to detail. Proficiency in MS Office, CRM systems, and document management tools. Desirable Attributes: Experience working in a Registered Migration Agent (RMA) or immigration law firm environment. Strong interpersonal skills with the ability to manage client communication when necessary. A commitment to continuous improvement and team development. interested Candidates send your Resume to : careers@acetmigration.com
Job Description ACET Migration and its team are one of the best certified and reliable Australia Migration consultants who aim to provide the finest services to aspiring migrants globally. ACET Migration Services is an Australian based migration firm operating from Darwin, Australia. We provide comprehensive Australian immigration advice and support to local and overseas clients. We have also started Canadian Migration and our office is located in Ontario. We have built our firm on professionalism and high ethical standards. About The Role A team leader is a person who provides guidance, instruction, direction and leadership to a group of individuals (the team) for the purpose of achieving a key result or group of aligned results. The team leader position is for the cochin office who will lead the migration and visa documentation team in cochin and a team of 5 to 10 people. Roles And Responsibilities Work closely with the team, motivating and coaching them Responsible for the team’s performance research and identify new business opportunities - including new markets, growth areas, trends, customers, services - or new ways of reaching existing markets have a good understanding of the businesses' services and be able to advise others about them Keep up-to date with changing rules, guidelines and trends of Immigration options and programs for Australia and Canada. Provide comprehensive information to clients to help them make informed decisions. meet with customers/clients face to face or over the phone foster and develop relationships with customers/clients train members of your team, arranging external training where appropriate Advice on the overseas options available, so as to enable the candidates & their family to make an educated choice & the right decision. Give clear and accurate information based on the current immigration & visa laws & policies. Provide a fair and neutral evaluation of a candidate's profile. Provide a personal global career strategy customized to their needs. Provide professional consultation to high net-worth clients. Perform sales pitches to interest prospects and close them on the spot. Meet the assigned targets. Requirements Bachelor’s Degree Sales-oriented and target-driven attitude. Outgoing and positive with a passion to learn and grow. Good communication skills. Experience in the same industry. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Job Description We are looking for a dynamic Digital Marketer, who understands the technical side of digital marketing. The candidate should be a quick learner, smart & innovative to use various marketing tools & plugins to increase the effectiveness of digital marketing. Candidate Expertise Social Media Optimization: Should be expert in managing various social media handles especially Facebook, Instagram, Linkedin and Twitter Should have thorough knowledge about Facebook for Business, Google My Business and Business features of other social media platforms. Should have an excellent understanding of running ads on various social media platforms especially Facebook, Linkedin and Google. Should understand dynamics of Facebook, Google, Linked, Twitter algorithms & policies Search Engine Optimization: The candidate should have expert level skills in devising a strategy for SEO and executing it. Experience with multiple industries will be preferred. Website: The candidate should be able to make a basic / eCommerce website on WordPress / Spotify Should be able to maintain the website, do alterations (when needed) and do the SEO for it. Should be innovative to use various plugins and integrate them with the website so that customer reach is improved. Campaigns: Should be an expert in creating and executing campaigns in all the social media platforms (Google, Facebook, Linkedin etc.), email & SMS campaigns Should be able to capture database from campaigns and design re-targeting campaign Should be able to create a workflow for auto campaigns, email and SMS marketing. Communication Strategy: Should be able to design a holistic communication for a brand in all the channels Should have sound knowledge and be updated with the latest keywords, hashtags and other technical aspects for creating effective communication messages Should be able to draft basic content and also design basic level creatives for marketing. Marketing Tools: Should know effective and also latest digital marketing tools and plugins. Should be able to create bot messages for messengers and other social media platforms Should have knowledge and experience in using marketing automation tools & services and their integration with website & social media platforms Knowledge of basic coding, CRM, AWS will be added advantage and will be given preference. The candidate who keeps track of the latest trend, updates, policy changes (at the government & social media level) and can adapt digital marketing strategy will always be preferred. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Job Description We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Job Summary The basic aim of business development executives, also known as business development representatives, is to increase the amount of revenue a business gains by generating more leads. This role differs from that of an account executive due to the emphasis on new clients: a business development executive is more likely to be employed by a company looking to expand its client base, perhaps by breaking out into new sectors or using new methods of reaching and communicating with potential leads. So, creative and strategic thinking is likely to be essential. Maintaining current business relationships will still be important. Day To Day Responsibilities Might Include researching potential new leads and keeping on top of developments in the industry Ability to come up with pitches and willingness to visit institutions and deliver attention capturing talks about the organization and its goals, to seek out potential clients. contacting prospective clients through a variety of mediums – this could include reaching out on social media, phoning, emailing or meeting in person working with other teams and colleagues to help align offerings with the needs of clients keeping on top of administrative tasks – such as updating CRM (customer relationship management) systems holding presentations and demonstrations for potential clients communicating with and informing existing clients in a way that supports an ongoing relationship. Requirements 3+ years of business development and immigration experience Excellent communication and presentation skills the ability to influence and negotiate with others commercial awareness the ability to think creatively and strategically organisational skills self-motivation and the ability to be motivated by targets resilience basic IT skills. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Job Description RESPONSIBILITIES AND DUTIES Training IELTS students to acquire their respective scores and develop excellent service. Excellent knowledge on the subject assigned to teach and ensure students' participation Understand all areas of the course syllabus provided and self-updating on the latest exam trends. Use various skills of teaching to engage students to achieve expected results. Ability to communicate effectively with students of all age groups and social backgrounds Requirements QUALIFICATIONS AND SKILLS Preferably 1 - 3 Years of English Teaching Experience Excellent proficiency in the English Language Ability to retain the interest of learners in the class Presentable and equipped with student handling skills Self-motivated and independent at work Preferably computer literate The candidate who attended the IELTS exam on or before 2021, with band score of at least 7 will have an advantage check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Documentation Manager – Australian Migration Services Job Summary: We are seeking a detail-oriented and experienced Documentation Manager to oversee the preparation, quality control, and submission of migration documentation in accordance with Australian immigration laws and Department of Home Affairs (DHA) standards. The ideal candidate will lead a team of documentation officers and coordinators, ensure timely and accurate document handling, and collaborate with Registered Migration Agents and case managers to support client migration outcomes. Key Responsibilities: Have to manage and lead case officers Lead, mentor, and supervise a team of documentation officers in the preparation of visa and migration documentation. Ensure all documentation is complete, accurate, and compliant with current DHA requirements and migration regulations. Liaise with migration agents, legal professionals, and clients to gather necessary documents and clarify requirements. Review and audit case files for completeness and quality before submission. Maintain internal documentation templates and ensure consistency and updates as per regulatory changes. Monitor deadlines and track documentation progress to ensure timely visa submissions. Implement quality assurance measures and provide training to the documentation team on best practices and legal compliance. Manage escalated documentation queries and issues with professionalism and efficiency. Stay updated with changes in Australian immigration laws, policies, and documentation standards. Contribute to the development of SOPs and knowledge base for internal team use. Qualifications and Experience: Bachelor’s degree in Law, Business Administration, Minimum 3–5 years of experience in Australian migration documentation or case preparation (RMA experience preferred). Proven leadership or supervisory experience in a documentation or case management team. Strong understanding of visa categories including skilled, family, employer-sponsored, and student visas. Familiarity with ImmiAccount, VEVO, SkillSelect, and other DHA systems. Excellent organizational, proofreading, and communication skills. Ability to work under pressure and manage multiple priorities with high attention to detail. Proficiency in MS Office, CRM systems, and document management tools. Desirable Attributes: Experience working in a Registered Migration Agent (RMA) or immigration law firm environment. Strong interpersonal skills with the ability to manage client communication when necessary. A commitment to continuous improvement and team development. interested candidates send your Resume to : careers@acetmigration.com
Documentation Intern (Law Background) ACET is a global recruitment and migration specialist headquartered in Australia with offices in Sydney, Melbourne, Perth and Darwin dedicated to helping individuals, families and businesses navigate the complex Australian visa and immigration system. We pride ourselves in providing ethical, transparent and client-focused services. As we continue to grow, we are seeking motivated Documentation Interns with a law background to assist our team in preparing, reviewing and organizing case files for Australian migration matters. This role provides an excellent opportunity to gain hands-on experience in migration law, documentation processes and client case management. Key Responsibilities • Assist in preparing, organizing, and reviewing client documentation in line with Australian migration requirements. • Conduct legal and regulatory research on Australian migration laws, pathways, and compliance guidelines to support accurate advice and planning. • Provide guidance and advisory support to clients on available migration options, ensuring clarity on requirements, timelines, and processes. • Draft and format supporting legal documents, statements, and case summaries for migration matters. • Maintain accurate client records, documentation logs, and communication notes to ensure seamless case management. • Coordinate with migration agents/lawyers in case preparation, client communication, and administrative tasks. • Manage client interactions by addressing queries, setting expectations, and ensuring a professional client experience throughout the migration process. • Ensure all documentation and communications comply with confidentiality, professional, and ethical standards. Requirements • Bachelor’s or Master’s degree in Law (LLB/LLM). • Strong interest in migration law, administrative law, or international law. • Excellent research, drafting, and documentation skills. • High attention to detail and ability to handle sensitive client information with discretion. • Strong written and verbal communication skills in English. • Ability to work independently and as part of a team. Graduates or postgraduates from other stream with strong documentation and client management skills are also encouraged to apply. What We Offer • Exposure to real-world migration cases and documentation processes. • Mentorship and guidance from experienced migration professionals. • Opportunity to enhance legal research and drafting skills. • Certificate of Internship & potential consideration for future roles if the probation is successfully completed. If you are looking for a job after a career break, this is a great opportunity to restart your career! interested candidates send your Resume to : careers@acetmigration.com
Client Liaison Officer – Australian Migration Services ACET is a global recruitment and migration specialist headquartered in Australia with offices in Sydney, Melbourne, Perth and Darwin dedicated to helping individuals, families and businesses navigate the complex Australian visa and immigration system. We pride ourselves in providing ethical, transparent and client-focused services. As we continue to grow, we are looking for a dedicated Client Liaison Officer to support our clients throughout their migration journey. Key Responsibilities • Liaise between clients and MARA agents to support smooth communication and application progression. • Follow up with clients who received Letter of advice and not responded to the respective MARA agent in a timely manner. • Managing all forms of client communication via phone, email and business WhatsApp. • Share service agreements with clients after a consultation has been conducted and preliminary eligibility has been assessed by a MARA. • Follow up with clients who received service agreement and not responded to the respective MARA in a timely manner. • Coordinate with other departments as required. • Support Australia BD team to manage prospects received through campaigns and do the initial contact to assess their interest and eligibility for migration/education • Provide clients with updates on their application status and expected timelines. • Maintaining a client service database to track communication and progress. • Ensuring the quality of outgoing client communication and information provided. • Stay updated on visa subclasses, policy changes and DHA regulations. • Ensure all client communications comply with the MARA Code of Conduct. • Maintain a good working relationship with all MARA’s and provide them timely information regarding clients who are pending to sign up. • Prepare monthly client conversion reports for Directors with respect to each MARA/each office conversions. • Review the CRM data regularly and confirm data is clean and remind MARA agents who haven’t responded to chats/not updated information in a timely manner. Skills & Experience Required • 2+ years’ experience in client services, administration, or a similar role (migration or legal industry preferred). • Exceptional written and verbal communication skills. • Strong organisational and multitasking abilities. • Ability to manage confidential client information with discretion. • Familiarity with Australian visa types is desirable. • A high level of cultural sensitivity and empathy when dealing with clients from diverse backgrounds. Intereted Candidates send your Cv to : careers@acetmigration.com
Assessment officer - Role Description The Assessment Officer is a dynamic role that combines responsibilities in immigration process management duties. The Trainee will be responsible for handling a variety of day-to-day immigration tasks and addressing related queries through inbound and outbound calls. This role is crucial in managing immigration issues, understanding, and applying relevant immigration policies and laws, managing global immigration processes, and ensuring effective communication with clients and stakeholders regarding visa processing. Responsibilities: · Manage day-to-day immigration tasks including understanding and applying immigration policies and laws. · Handle global immigration processes and visa applications efficiently. · Conduct inbound and outbound calls to address queries, provide information, and resolve issues related to immigration and visa processes. · Maintain high levels of client service and support through effective communication and timely responses. · Document and update client records based on interactions and processes undertaken. · Work collaboratively with other team members to enhance service delivery and client satisfaction. Qualifications: . Fresher or Experianced candidates · Knowledge of immigration policies, procedures, and laws (training will be provided for freshers). · Familiarity with global immigration processes and a keen interest in visa processing. · Experience in customer service, or a related field; freshers are welcome to apply. · Strong analytical and research skills with an excellent attention to detail. · Exceptional communication and interpersonal skills, with proficiency in English. · Ability to work effectively both independently and as part of a team. · Bachelor’s degree in law, business administration, or any relevant field. . Attend in bound & Out Bound calls also Desired Attributes: · A proactive approach and a strong ability to handle pressure. · Comfort with multi-tasking in a high-stake environment. · Strong problem-solving skills and adaptability. Interested Candidates send your Resume to : careers@acetmigration.com