Talent Operations Analyst

Role Overview

Talent Operations Analyst

Key Responsibilities

• Assessment Design & Strategy:

• Analyze client Job Descriptions (JDs) to deeply understand technical requirements, seniority, and key competencies.
• Translate these requirements into robust assessment plans, defining the appropriate difficulty level, skills to be tested, and evaluation criteria.
• Determine the optimal assessment format (e.g., automated coding round vs. live human-led interview) and select the best platform from our partners (Zeko, Mettl, Intervue.io, BarRaiser) for each specific role.

• Process Management & Optimization:

• Proactively identify roles and hiring pipelines that require new or updated technical assessments.
• Establish and manage criteria for re-calibrating assessments based on candidate performance data, feedback, and evolving client needs.
• Conduct Root Cause Analysis (RCA) to identify bottlenecks in the assessment process and implement effective solutions to improve efficiency.

• Data Analysis & Reporting:

• Track, analyze, and report on key operational metrics, including assessment platform utilization costs, and conversion ratios (e.g., assessment pass-through rates).
• Develop dashboards and reports in Google Sheets/MS Excel to highlight the efficiency and performance of different recruitment pods.
• Use data to provide actionable insights and predict potential blockers, enabling teams to maintain a healthy and efficient hiring funnel.

• Innovation & Problem-Solving:

• Leverage AI tools (like Gemini, ChatGPT, Perplexity) to quickly understand new technologies, research niche tech stacks, and identify gaps in our current assessment strategies.
• Act as a subject-matter expert on our assessment tools and best practices, providing support and guidance to the recruitment team.

What We're Looking For

• Experience:

  1-3 years of experience in a role involving operations, data analysis, or coordination, preferably within a tech recruitment or HR environment.

• Technical Acumen:

  A fundamental understanding of software development concepts, programming languages, and modern tech stacks.

  You do not need to be a coder

  , but you must be comfortable discussing technology and learning about new technical domains.

• Analytical Mindset:

  Proven ability to analyze data, identify trends, and solve problems. You are comfortable performing Root Cause Analysis and thinking critically.

• Tool Proficiency:

  Strong command of

  MS Excel and/or Google Sheets

  , including functions like VLOOKUP, pivot tables, and basic formulas for creating reports.

• Excellent Communicator:

  Ability to clearly translate complex technical requirements into structured assessment plans.

• Proactive & Organized:

  Exceptional organizational skills with a knack for anticipating needs and managing multiple priorities effectively.

• Curiosity & Adaptability:

  A strong desire to learn and a high degree of comfort with using new tools, including AI, to enhance your work.