Talent Acquisition Specialist

Job Summary

Talent Acquisition Executive / Lead

Key Responsibilities

1. End-to-End Recruitment

• Manage the full recruitment lifecycle including sourcing, screening, interviewing, offer rollout, and onboarding coordination.
  
• Handle bulk hiring as well as niche roles based on business requirements.
  
• Ensure timely closure of open positions as per SLAs and hiring plans.
  

2. Sourcing & Attraction

• Source candidates through job portals, social media, referrals, campus hiring, and networking.
  
• Create and post job advertisements aligned with UnifyCX branding and role requirements.
  
• Build and maintain a strong talent pipeline for current and future needs.
  

3. Candidate Screening & Assessment

• Conduct initial HR screening calls to assess communication skills, role fit, and eligibility.
  
• Coordinate and schedule interviews with hiring managers, operations, and stakeholders.
  
• Provide timely feedback and updates to candidates to ensure a positive candidate experience.
  

4. Stakeholder Management

• Partner with Hiring Managers to understand role requirements, hiring priorities, and timelines.
  
• Provide regular hiring updates, reports, and insights to business stakeholders.
  
• Act as a trusted recruitment partner to operations and leadership teams.
  

5. Offer Management & Onboarding Support

• Prepare and roll out offer letters as per company policies.
  
• Manage candidate follow-ups, negotiations, and joining confirmations.
  
• Coordinate with HR Operations for background checks, documentation, and onboarding.
  

6. Recruitment Metrics & Reporting

• Track and report key recruitment metrics such as:
  
• Time-to-hire
  
• Offer-to-join ratio
  
• Source effectiveness
  
• Attrition backfill
  
• Maintain accurate recruitment data in ATS or trackers.
  

7. Employer Branding & Compliance

• Represent UnifyCX professionally in all candidate interactions.
  
• Support employer branding initiatives such as job fairs, campus drives, and social media campaigns.
  
• Ensure compliance with company policies, hiring guidelines, and data privacy standards.
  

Qualifications & Experience

• Education:

  Graduate in any discipline (MBA/PG in HR preferred).

• Experience:

• 26 years

  of experience in Talent Acquisition / Recruitment.
• Prior experience in

  BPO / Contact Center / ITES hiring

  is highly preferred.
• Experience handling bulk hiring and stakeholder coordination.
  
• Strong communication skills (verbal and written).
  
• Ability to multitask and work in a fast-paced hiring environment.
  
• Proficient in using job portals, ATS tools, and MS Office / Google Workspace.
  
• Willingness to work flexible shifts if required.