Sales Lead

Immediate opening for Sales Lead with unifyCX, Mangalore

Work Location: Mangalore

Shift: 9 hours per day, in early morning shifts

• At least 2 years exp in salesforce and WHMCS billing panel - CRM tool
• Must have

  2-3 years of experience in a Lead role/ team management role,

  managing escalations

• Candidate should have exp in webhosting and CHRM

• Exp: Max years:

  5+ years exp,

  Min exp:

  2 to 3 years exp
• Comfort working with digital tools, CRM platforms (WHMCS is a must), and performance dashboards

Key Responsibilities:

• Manage complete sales cycle with a consultative approach
• Strategize and implement customer acquisition initiatives
• Lead and manage the day-to-day operations of the sales team
• Monitor team performance, track KPIs, and drive accountability
• Provide coaching, feedback, and development plans for team members
• Collaborate with internal teams to resolve issues, improve workflows, and ensure smooth customer interactions
• Manage escalations and ensure timely resolutions
• Conduct regular team meetings, reviews, and training sessions
• Drive the execution of sales campaigns and initiatives across the team
• Act as a key link between the sales team, management and client, providing insights and reports

Work Environment:

• Shifts:

  9-hour shift Between 03:30-16:30 (based on client requirements)

• Sales Job:

  No cold calling / No individual targets fully team leadership-focused

• Team:

  Manage a motivated team in a structured, process-driven environment

• Supportive Culture:

  Join a team that values collaboration, innovation, and continuous improvement.

• Continuous Learning:

  Stay updated with the latest technology trends and product updates to provide the best support possible.

Interested candidates please share updated resume to akshaya.k@unifycx.com