Systems Operations Manager

Role Overview: You will be responsible for leading a key function in the CLCFS (Commercial Lending & Capital Finance Banking Technology) platform management team at Wells Fargo. This role involves managing the applications maintenance lifecycle, including monitoring, support, deployment, and governance. Your accountability will be towards ensuring overall application availability, service management, and platform engineering for CB Loan Originations. As a manager, you should possess a strategic vision, the ability to influence and transform the workplace, implement appropriate processes, and establish communication channels with Operations and global stakeholders. Key Responsibilities: - Manage a Systems Operations team of analysts who monitor installed systems and infrastructure - Engage stakeholders and internal partners associated with the Systems Operations functional area - Identify and recommend opportunities within Systems Operations to increase system efficiency and reduce human intervention time on technical tasks - Make decisions and resolve issues related to operating systems, application software, and system management tools to meet business objectives - Interpret and develop policies and procedures, and understand compliance and risk management requirements for the supported system area - Collaborate and consult with analysts, Information Technology personnel, or vendors - Manage mid to highly experienced analysts - Manage the allocation of people and financial resources for Systems Operations - Mentor and guide talent development of direct reports and assist in hiring Qualifications Required: - 4+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through a combination of work experience, training, military experience, or education - 2+ years of Leadership experience Additional Company Details: Employees at Wells Fargo support the focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture, which establishes these disciplines as critical to the success of customers and the company. They are accountable for the execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), including following and adhering to applicable Wells Fargo policies and procedures, fulfilling risk and compliance obligations, escalating and remediating issues timely and effectively, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Wells Fargo values equal opportunity and encourages applications from all qualified candidates, including women, persons with disabilities, Aboriginal peoples, and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Wells Fargo maintains a drug-free workplace and has specific recruitment and hiring requirements in place. Third-party recordings are prohibited unless authorized by Wells Fargo, and candidates are required to represent their own experiences directly during the recruiting and hiring process.,