Posted:2 weeks ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Role:

System Administrator – M365

Location:

Bengaluru, India

Experience

Job Summary :

The

System Administrator – M365

will be responsible for managing and supporting day-to-day operations of

Active Directory (AD)

,

Azure AD

,

M365 applications

, and related enterprise systems. The role includes resolving incidents, fulfilling user requests, implementing configuration changes, and performing proactive monitoring to ensure high system availability and performance. This position requires a self-motivated, detail-oriented professional with strong technical and problem-solving skills who can manage multiple tasks in a dynamic environment.

Key Responsibilities

Active Directory Administration

  • Promote and demote domain controllers; resolve DCPROMO and installation issues.
  • Create and use IFM, transfer FSMO roles, and resolve domain controller boot failures.
  • Configure and troubleshoot LDAP, replication, and Windows Time Service.
  • Manage Group Policy Objects (GPOs) and secure AD using Windows Audit and Splunk.
  • Configure backup, restore, and disaster recovery for AD.
  • Address event log errors and vulnerabilities.
  • Manage AD objects, permissions, and attributes using ADSI Edit.
  • Utilize AD Migration Tool (ADMT) for domain migrations.
  • Configure firewalls for AD domains and trusts.
  • Implement and manage group Managed Service Accounts (gMSA) and Service Principal Names (SPNs) for Kerberos.

Active Directory Federation Services (ADFS) & Azure AD

  • Install, configure, and upgrade AD FS, WAP, and ADFS SQL Servers.
  • Troubleshoot AD FS and AADC synchronization issues.
  • Manage Enterprise Apps, tenant-wide admin consent, and Azure AD Privileged Identity Management (PIM).
  • Create and manage security groups, enforce multi-factor authentication (MFA), and administer role assignments.

M365 & Other Responsibilities

  • Configure and troubleshoot M365 services, including mail, collaboration tools, and print devices.
  • Support release deployments in a 24x7 operational environment.
  • Develop and maintain technical and operational documentation.
  • Collaborate with end users and teams to resolve escalations and improve system reliability.

Qualifications & Experience

  • 5+ years of hands-on experience in Microsoft Active Directory and File Services administration.
  • Strong proficiency with Windows Server 2008 R2, 2012, 2016, and 2019.
  • Experience managing and troubleshooting Azure AD and M365 applications.
  • Working knowledge of tools and platforms such as Zoom, Power Platform, Bomgar, Lync, and Smartsheet.
  • Excellent communication skills — able to clearly explain technical concepts to non-technical stakeholders.
  • Ability to work independently and handle multiple concurrent priorities effectively.

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