Seeking an
SCCM Administrator
to run 24×7 operations for Windows server patching and software deployment. You’ll maintain SCCM health across clients/servers/DPs, set up and troubleshoot MP/DP infrastructure and agent issues, plan upgrades and changes under strict change control, and drive compliance reporting (SQL). The role includes creating MSI/3rd-party packages, leveraging PowerShell, producing monthly patch metrics, coordinating configuration management through the product lifecycle, working with Microsoft/vendor support, mentoring admins, and collaborating across teams—on a night/weekend shift rotation.Responsibilities
Operate in a 24×7 shift model; support nights/weekends.Deploy monthly security patches and out-of-band releases to Windows servers.Set up, deploy, and troubleshoot SCCM MP/DP servers and resolve agent deployment/health issues.Maintain SCCM environment health (clients, servers, distribution points).Lead and plan SCCM upgrades/changes following established change control.Coordinate & implement configuration management across the product lifecycle.Produce monthly patching reports; build SQL-based operational/compliance reporting.Create/update SCCM documentation and provide metrics to stakeholders.Build MSI and 3rd-party software packages; create collections and update packages for Microsoft bulletins/hotfixes.Use PowerShell for automation and administration (desirable).Provide deep-dive troubleshooting; engage Microsoft/vendors on platform issues.Follow ITSM processes (change/incident/request/problem).Collect, analyze, and report operational data to meet compliance standards.Collaborate with cross-functional teams; deliver quality customer service.Mentor and train SCCM administrators; help manage team objectives and project tasks.Stay current on hardware/software advances; handle conflicting priorities; flexible for off-hours work.Perform other duties as assigned by Technical Support leadership.Qualifications
Career Level - IC3About Us
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