System Administrator 3-IT

Seeking an SCCM Administrator to run 24×7 operations for Windows server patching and software deployment. You’ll maintain SCCM health across clients/servers/DPs, set up and troubleshoot MP/DP infrastructure and agent issues, plan upgrades and changes under strict change control, and drive compliance reporting (SQL). The role includes creating MSI/3rd-party packages, leveraging PowerShell, producing monthly patch metrics, coordinating configuration management through the product lifecycle, working with Microsoft/vendor support, mentoring admins, and collaborating across teams—on a night/weekend shift rotation.

Operate in a 24×7 shift model; support nights/weekends.

Deploy monthly security patches and out-of-band releases to Windows servers.

Set up, deploy, and troubleshoot SCCM MP/DP servers and resolve agent deployment/health issues.

Maintain SCCM environment health (clients, servers, distribution points).

Lead and plan SCCM upgrades/changes following established change control.

Coordinate & implement configuration management across the product lifecycle.

Produce monthly patching reports; build SQL-based operational/compliance reporting.

Create/update SCCM documentation and provide metrics to stakeholders.

Build MSI and 3rd-party software packages; create collections and update packages for Microsoft bulletins/hotfixes.

Use PowerShell for automation and administration (desirable).

Provide deep-dive troubleshooting; engage Microsoft/vendors on platform issues.

Follow ITSM processes (change/incident/request/problem).

Collect, analyze, and report operational data to meet compliance standards.

Collaborate with cross-functional teams; deliver quality customer service.

Mentor and train SCCM administrators; help manage team objectives and project tasks.

Stay current on hardware/software advances; handle conflicting priorities; flexible for off-hours work.

Perform other duties as assigned by Technical Support leadership.