System Administration Specialist

Company Description

CrystalVoxx Ltd is a trusted leader in healthcare support services, offering solutions in Medical Billing, Medical Coding, Credentialing, A/R Management, and Practice Management Software. Our cloud-based and server-based solutions enhance workflow efficiency, reduce administrative burdens, and enable seamless information exchange, improving decision-making and patient care. With an end-to-end Practice Management platform, we deliver simplicity, performance, and reliability to healthcare providers.

Role Description

This is a full-time on-site role for a System Administration Specialist located in Ahmedabad.

Install, configure, maintain, and troubleshoot server hardware and software, including operating systems, virtualization platforms (VMware, Hyper-V), and various applications.

In-depth knowledge in Windows Server Administration, Installation and Troubleshooting.

Monitor system performance, resource utilization, and logs to ensure optimal operation and proactively identify and resolve issues.

Should be able to install, configure and manage various server components and services.

Server Backup Monitoring and troubleshooting

Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless access points.

Apply operating system patches and upgrades on a regular basis, and upgrade administrative tools and utilities.

Configure and maintain existing and new implementations.

Ability to work across time zones, culturally aware and able to collaborate with people from other countries.

Qualifications

• B.Sc in Computers, BCA in Any Specialization, B.Tech/B.E. in Any Specialization
• Good written and verbal Communication skill
• Proficient in Windows Server installation, administration, and troubleshooting.
• Strong knowledge of virtualization technologies (VMware, Hyper-V).
• Familiarity with network infrastructure management (routers, switches, firewalls).
• Ability to perform system backups and disaster recovery tasks.
• Experience applying OS patches, upgrades, and system maintenance.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum 2 years of independent experience in server management and administration.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Good interpersonal skills with the ability to work collaboratively across cultures and time zones.
• Flexibility to work in rotational shift (whenever needed).

career@crystalvoxxltd.com