7739 Surveys Jobs - Page 4

Assistant Manager Information Technology - Hilton Garden Inn Goa Calangute The Assistant Manager Information Technology core responsibility is to ensure the smooth and efficient operation of the IT Department. This role is also responsible for hotel purchasing duties, procuring items required by management at competitive prices without compromising quality. What will I be doing? As the Assistant Manager Information Technology, you will be responsible for performing the following tasks to the highest standards: IT Maximize and protect hotel profitability through the leverage of Information Technology, training and operational best practices. Maximize opportunities to reduce IT costs through effective purchasing and negotiating maintenance contracts. Identify and propose opportunities to optimize revenue. Responsible for timely preparation and submission of all IT budgets. Responsible for the management and control of all IT expense according to an agreed plan. Ensure a business continuity plan is established and tested for all parts of the business. Provide the highest possible IT service to the agreed standards and best practices. Work with Business Management to expedite access and better utilization of information. Implement and exploit telephony services to HI minimum defined standards. Ensure guests’ IT queries are managed to defined standards with minimal risks. Ensure brand standards are communicated and maintained for Guest and Business Service. Ensure the hotel adopts and maintains brand standards for guests and business services in relation to IT services and offerings. Consistently promote the brand and encourage the use of the brand by IT suppliers. Ensure IT resources are maintained in the hotel to support the commercial & business needs. Identify and ensure all hotel data has ownership and accountability within the organization. Ensure a successor is identified and trained to the standard. Provide IT support to other Hilton hotels when required. Cross train other hotel IT personnel to provide cover. Maintain standards and best practices in the hotel and evaluate compliance Manage and monitor local vendors and / or local representatives of global / area vendors. Ensure that hotel data is secured and in line with stated standards and best practices. Ensure Access Control is in line with stated standards and best practices. Ensure regular self-evaluations of IT practices are completed and communicated. Manage local implementation projects. Communicate status, risks, opportunities to GM, hotel management and regional and area IT management. Adhere to the hotel’s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. Carry out any other reasonable duties and responsibilities as assigned. Purchasing Follow hotel purchasing policy and procedures when carrying out of all purchases. Obtain three competitive quotes from suppliers to minimize cost to hotel. Conduct interviews with suppliers, representatives and obtain information, specification, quotations on any items required, handling subsequent correspondence and negotiations for procurement. Place orders with suppliers to ensure timely delivery to satisfy hotel requirement and trace the outstanding orders to ensure operational needs are met. Check pricing of purchase orders and determine appropriate suppliers to obtain best quality and price. Conduct market surveys to understand market trends and the price floating. Safeguard the petty cash float (if any) so as to ensure no unauthorized access to the float, ensuring that it is kept in the safe. Collect the Market List quotation at regular intervals. Regularly review contract supplies to ensure prices are still competitive. Maintain competitor knowledge of similar products by regularly surveying price lists of other hotels’ operation supplies. Analyze market trends to anticipate likely price fluctuations, for the purpose of maintaining inventory either for long or short time periods. Ensure all documentation (purchase orders, invoices, delivery dockets etc.) is forwarded to Accounts Payable on a timely basis. Flexible in relation to work hours. Minimize the risk of accidents and workers’ compensation costs by ensuring the correct work practices are used and that the area is safe from hazards. Handle all requests and enquiries in a timely, efficient and friendly manner. Strictly follow the code of conduct. The Management reserves the right to change / extend this job description, if necessary, at any point of time during her / his employment. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? An Assistant Manager Information Technology serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Five to seven years of relevant IT management experience. At least 1 year of working experience as Purchaser or higher in the hospitality industry. Sound technical understanding of the management of IT in a service organization. Good personality to deal with guests. Capable of training team members. Possess strong project management and presentation skills. IT qualification / training. Fluency in both spoken and written English, to meet business needs, is desirable. Knowledge of supplies management. Experience in similar capacity with international chain hotels. Working experience within Hilton Group is advantageous. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description : UIUX Designer-INTERNS (Experience- 6m atleast with Good Designing Knowledge) We are seeking a talented and creative UI/UX Designer to join our team. As a UI/UX Designer, you will be responsible for designing intuitive and visually appealing user interfaces for our digital products. If you are passionate about creating exceptional user experiences and have a keen eye for detail, we want to hear from you. Responsibilities : Collaborate with product managers, developers, and other stakeholders to define project requirements and objectives. Conduct user research, including interviews, surveys, and usability testing, to gather insights into user needs and preferences. Create wireframes, prototypes, and mockups to illustrate design concepts and user interactions. Design intuitive and engaging user interfaces that align with brand guidelines and design principles. Iterate on designs based on feedback from stakeholders and usability testing results. Work closely with developers to ensure the feasibility and implementation of design solutions. Stay updated with the latest trends, tools, and technologies in UI/UX design and incorporate them into your work. Requirements: Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction, or related field. Proven experience as a UI/UX Designer or similar role, with a strong portfolio showcasing your design projects. Proficiency in design tools such as Adobe XD, Sketch, Figma, or InVision. Understanding of user-centered design principles and best practices. Excellent communication and collaboration skills, with the ability to present and defend design decisions. Problem-solving skills and attention to detail. Experience working in agile development environments is a plus. Interested Candidates can share cv or contact on below details - ashima@mastercreationz.com 9779977072 Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: total work: 1 year (Preferred) designer: 1 year (Preferred) Work Location: In person

A Fire Protection Project Engineer is responsible for planning, designing, implementing, and overseeing fire protection systems within various projects. This role involves ensuring compliance with fire safety codes and regulations, collaborating with different teams, and managing the integration of fire protection systems into overall building plans. Here's a more detailed breakdown of the responsibilities:Core Responsibilities: System Design and Implementation: Designing and developing fire protection systems, including sprinkler systems, alarms, and suppression systems. Risk Assessment and Analysis: Conducting fire risk assessments and hazard analyses to identify potential fire hazards and develop appropriate mitigation strategies. Code Compliance: Ensuring all fire protection systems and designs comply with relevant local, state, and national codes and standards. Project Management: Managing the installation, testing, and commissioning of fire protection systems, often collaborating with contractors and project managers. Collaboration and Communication: Working with architects, engineers, and other stakeholders to integrate fire protection into building plans and ensuring effective communication throughout the project lifecycle. Documentation and Reporting: Preparing detailed design documentation, specifications, and reports related to fire protection systems. Staying Updated: Keeping abreast of the latest advancements in fire protection technology, industry best practices, and regulatory changes. Specific Tasks: Conducting site surveys and inspections . Developing fire safety policies and procedures . Providing training and support on fire safety practices . Investigating fire incidents and recommending corrective actions . Managing project budgets and timelines . Required Skills and Qualifications: Strong technical knowledge of fire protection systems and engineering principles . Excellent analytical and problem-solving skills . Effective communication and interpersonal skills . Proficiency in relevant software and design tools . Ability to work independently and as part of a team . Job Types: Full-time, Permanent Pay: ₹14,526.78 - ₹44,946.46 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

Company : Red Crabs Creative Works Location : Kondapur, Hyderabad. Notice Period : Immediate Joiner Job Type - Internship Duration : 6 Months. Company Overview: Red Crabs Creative Works is a Hyderabad-based creative and digital marketing agency founded in 2023. We specialize in data-driven brand storytelling through services like SEO, PPC, content, branding, UX/UI, and ATL/BTL campaigns. Backed by our parent company, TechSophy — a leader in digital solutions across physical, mental, financial health, and cybersecurity — We also operate under a broader group that includes Vihanga (travel services) and Trovity (insurance solutions). Experience Required :- Freshers with experience in Market Research, Data Analysis or Business Strategy are also welcome. Your role: - Deep dive into market & Industry Research. - Conduct surveys, interviews & focus group. - Analyze KPIs & Build Forecasting Models. - Create impactful reports that drive decisions. Preferred Background/Skills : - Completed Master's in Business, Marketing, Economics, or related fields. - Proficient in Excel and PowerPoint (PowerBI/Tableau is a bonus). - Strong communicator with a curious, analytical mindset. - Open to travel for on ground research. Job Type: Internship Contract length: 6 months Pay: ₹15,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person

Job Description Overview Support day-to-day technical administration of the Learning Management System (LMS), specifically SuccessFactors. Responsibilities Manage and maintain courses, create and schedule classes, develop curricula, programs, handle enrollment processes, surveys, assessments, and reports Oversee eLearning development and testing, focusing on usability and learnability testing, ensuring a comprehensive testing suite with a significant emphasis on the end-user experience Qualifications 2-5yrs of professional experience in Learning Management Systems or HR Systems 1yr Programming knowledge in HTML and JavaScript Experience of working across a sector/ different countries would be preferable University degree HR technologies knowledge

Telecaller is responsible for initiating outbound calls to prospective or existing customers to promote products or services, gather information, conduct surveys, or resolve queries. The role requires excellent communication skills, a persuasive attitude, and the ability to meet targets in a fast-paced environment. Key Responsibilities: Make outbound calls to potential or existing customers. Explain products or services in detail to generate interest or close sales. Follow up on leads and maintain customer relationships. Handle customer inquiries and resolve complaints professionally. Maintain records of calls and update customer databases. Achieve daily/weekly/monthly calling and conversion targets. Work collaboratively with the sales and marketing teams. Stay informed about product updates and promotions. Requirements: Education: Minimum 10th/12th pass; Graduate preferred. Experience: 0–2 years (Freshers can apply). Skills: Excellent verbal communication in [English/Hindi/Local Language]. Good listening and interpersonal skills. Basic computer knowledge (MS Office, CRM tools). Persuasive and confident telephone manner. Other Qualities: Patience, resilience, and the ability to handle rejection. Work Environment: Office-based or remote. Fixed working hours or shift-based (depending on company). Incentives/bonuses based on performance in some roles. Let me know if you want this tailored for a specific industry like real estate , banking , or insurance . Job Type: Full-time Pay: ₹10,000.00 - ₹18,150.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Expected Start Date: 02/09/2025

Key Responsibilities and Accountabilities: As a GIS Engineer - Intern at Geosys Enterprise Solutions Pvt. Ltd. , You would be involved in using Desktop, Web, and Mobile applications while : Editing, and maintaining geospatial datasets. Being responsible for the overall integrity, accuracy, reliability of all data. Analyzing spatial data to prepare reports, dashboards, and presentations. Preparing GIS datasets, Maps, database reports, and supporting various projects. QualificationsEducation and Experience: A Bachelor's degree in Environmental Sciences/Geography/Geology Diploma in Civil/Mechanical Engineering Experience working with survey data in a CAD environment is an asset; Experience working in a production-oriented environment is preferred. Experienced in using GIS web and mobile field data collection applications Proficiency in Land-use and Land-cover mapping. Operational level experience editing and maintaining spatial data in a GIS. ​Knowledge, Skills, and Abilities: Strong interpersonal skills with a natural ability to work on a team, ability to adapt to and work effectively with customers and co-workers; Ability to critically apply and follow business process workflows to incorporate updates to the Geospatial datasets using survey plans and related information; Ability to work in a fast-paced, team-oriented, production-focused environment; Strong analytical and problem-solving abilities; Demonstrable skills with Image Classification using Digital and Visual Image Analysis. Experience in using GIS tools and applications that work with ESRI ArcMap and ArcGIS Pro platforms. Familiarity with the functionality of various Geospatial software and tools (GOOGLE EARTH, ERDAS, QGIS). Willingness to travel and conduct surveys as required. Must have good attention to detail in order to maintain and enter data in a GIS database. Must have good written and oral communication skills in English and National/Regional Language. Job Type: Full-time Schedule: Day shift Job Type: Full-time Work Location: In person

Job Summary: We are looking for a skilled and motivated Civil Engineer to join our team. The ideal candidate will be responsible for planning, designing, and overseeing construction and infrastructure projects such as buildings, roads, bridges, and drainage systems. You should be capable of handling both office-based design and on-site supervision roles, ensuring that all work complies with industry standards, safety regulations, and quality expectations. Key Responsibilities: Prepare detailed engineering designs, layouts, and construction drawings. Estimate project costs, prepare BOQs, and manage budgets. Supervise construction sites and ensure work progress is in line with schedules and quality standards. Coordinate with contractors, consultants, and project stakeholders. Perform site inspections and surveys, and monitor site safety. Ensure compliance with local building codes, regulations, and environmental guidelines. Resolve technical issues and provide solutions during execution. Maintain project documentation and prepare reports on work progress and issues. Conduct material testing and quality checks on-site as needed. Use civil engineering software like AutoCAD, STAAD Pro, Revit, or similar. Required Skills and Qualifications: Bachelor’s Degree or Diploma in Civil Engineering. Proven experience in site execution, construction supervision, or structural design. Proficiency in AutoCAD; familiarity with MS Project, STAAD Pro, or Revit is a plus. Strong knowledge of construction materials, methods, and safety standards. Good analytical and problem-solving skills. Excellent communication and coordination abilities. Ability to manage time effectively and handle multiple tasks. Preferred Qualifications: Licensed/Registered Civil Engineer (if required by location). Experience working on residential, commercial, or infrastructure projects. Working knowledge of local codes like NBC, IS codes, or local municipal rules. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,000.00 per month Supplemental Pay: Performance bonus Work Location: In person

Candidate Requirements Diploma / ITI with 3 – 4 years’ experience in construction field Knowledge in handling total station, dumpy levels & supporting equipment, providing gridlines, auto levelling. Specialized in contouring. Knowledge in providing benchmarks & transferring land / road levels Knowledge in drafting & AutoCAD software Responsibilities · Conduct surveys on land sites and properties · Examine previous records and evidence to ensure data accuracy · Research and design methods for survey processes · Use equipment and tools to accurately measure land features (e.g. longitudes, latitudes) · Build maps, sketches, and charts · Supervise and provide guidance to field staff · Collaborate with engineers on several projects Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Night shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Field service: 3 years (Preferred) Work Location: In person

Site Surveys of Solar customers Close orders after site survey Project management Attend to any customer enquiries Create new leads from local marketing Job Type: Full-time Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Flexible schedule Paid sick time Compensation Package: Commission pay Performance bonus Schedule: Day shift Monday to Friday Weekend availability Work Location: In person

Recruitment and Staffing: Overseeing the recruitment process, including job postings, interviewing, and hiring new employees. Developing and implementing effective recruitment strategies. Conducting job interviews and making hiring decisions. Employee Relations: Handling employee relations issues, such as conflicts, disputes, and grievances. Promoting a positive workplace culture and resolving employee concerns. Compensation and Benefits: Administering employee compensation and benefits programs. Ensuring compliance with labor laws and regulations related to pay and benefits. Training and Development: Identifying training needs within the organization. Planning and implementing employee development programs. Providing training on HR policies and procedures. Performance Management: Managing the performance appraisal process. Providing feedback to employees and assisting with performance improvement plans. HR Policies and Compliance: Developing and enforcing HR policies and procedures. Ensuring compliance with federal, state, and local labor laws and regulations. HR Administration: Maintaining employee records and HR databases. Processing payroll and managing time-off requests. Handling employee documentation, such as contracts and offer letters. Employee Engagement and Retention: Implementing initiatives to improve employee engagement and retention. Conducting surveys and analyzing data to identify areas for improvement. Conflict Resolution: Mediating and resolving workplace conflicts and disputes. Promoting a harmonious work environment. Strategic HR Planning: Contributing to the development of HR strategies that align with organizational goals. Advising senior management on HR-related matters. Qualifications: Education : A bachelor's degree in Human Resources, Business Administration, or a related field is often required. Some organizations may prefer candidates with a master's degree or relevant HR certifications. Experience: 10 years of HR experience, including some in a managerial or leadership role, is typically required. Knowledge : A strong understanding of HR laws, regulations, and best practices is essential. Communication Skills : Effective communication, both written and verbal, is crucial for interacting with employees and management. Problem-Solving : must be skilled at identifying and solving HR-related issues. Interpersonal Skills : Building positive relationships with employees and stakeholders is vital. Computer Skills: Proficiency in HR software and Microsoft Office applications is often required. Leadership: Strong leadership and decision-making skills are important for managing HR teams and projects. Job Types: Full-time, Permanent Pay: ₹41,000.00 - ₹60,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: HR: 10 years (Preferred) Retail management: 4 years (Preferred) Work Location: In person

Job Title: Regional Human Resources Head Function: Human Resources Reports To: Head of Business HR & Talent Acquisition Location: New Delhi About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India’s Top 100 Great Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care— Blue Dart is where you belong . Position Overview: The Regional Head – Human Resources leads the HR function across the region, ensuring strategic alignment of HR initiatives with business goals. The role is responsible for driving employee engagement, regulatory compliance, workforce planning, and timely execution of all HR operations. This leadership role plays a critical part in fostering a high-performance culture while supporting organizational growth and retention. Job Purpose: To lead and manage the HR function in the region by aligning people strategies with business objectives, ensuring compliance, and driving employee engagement, performance, and retention. The role ensures timely delivery of HR services, fosters a high-performance culture, and supports organizational capability building. Key Roles & Responsibilities: 1. Strategic HR Leadership Develop and implement regional HR strategies aligned with business goals. Serve as a trusted advisor to regional leadership on all HR matters including organizational design, talent development, and workforce planning. Build and maintain strategic relationships with industry bodies, HR forums, and regulatory authorities. 2. HR Operations & Compliance Ensure timely and accurate execution of all HR operations, including payroll, employee records, onboarding, and exit formalities. Ensure adherence to statutory compliances and labour laws; coordinate audits and statutory inspections. Provide necessary data and documentation to the central compliance team as per regulatory requirements. 3. Talent Acquisition & Workforce Planning Lead the regional manpower planning process in alignment with business requirements. Drive timely recruitment and onboarding processes across all levels as per SLAs. Foster relationships with recruitment vendors and consultants to build a strong talent pipeline. 4. Employee Relations & Engagement Promote a positive work environment through proactive engagement, communication forums, and grievance redressal mechanisms. Oversee timely resolution of disciplinary matters in coordination with central ER/Compliance team. Drive and monitor employee engagement initiatives, satisfaction surveys, and feedback forums. 5. Performance & Capability Management Ensure effective implementation of performance management systems (PMS) in the region. Drive the development and execution of individual development plans (IDPs) for high-potential employees. Monitor training man-days and ensure capability building aligned with organizational needs. 6. Succession Planning & Retention Identify successors for critical roles and ensure leadership development initiatives are in place. Monitor attrition and implement retention strategies, with focus on high-performing and high-potential employees. 7. Team Leadership & Development Lead and mentor the regional HR team by setting clear goals, evaluating performance, and facilitating professional development. Ensure adequate staffing, skill enhancement, and a culture of collaboration and accountability. 8. Budget Management Ensure adherence to the regional HR budget, optimize costs, and monitor resource allocation effectively. Qualifications & Experience: Education: Essential: Master’s degree in human resource management, Business Administration (MBA/PGDM – HR preferred), or a related field from a recognized institution. Preferred: Additional certifications in related HR fields is a plus. Experience: Essential: 8 to 12 years of progressive HR experience, including a minimum of 5 years in a senior or regional leadership capacity. Preferred: Skilled in driving HR strategy with hands-on experience in core HR functions, team management across locations, and data-driven decision-making using HRMS tools. Skills & Capabilities: 1. Core Technical Skills: Strategic Human Resource Planning Talent Acquisition & Workforce Management Performance Management Systems (PMS) Employee Relations & Industrial Compliance Learning & Development Strategy Succession Planning & Leadership Development HR Data Analytics & HRMS tools (SAP, Oracle, Workday etc.) Compensation & Benefits Structuring Organizational Development & Change Management Statutory & Regulatory Compliance (Labour Laws, LWF, PF, ESI etc.) 2. Behavioural Competencies: Strategic Thinking – Ability to align HR initiatives with long-term business objectives. Influencing & Stakeholder Management – Effectively engage with senior leadership and external partners. People Leadership – Inspire, develop, and retain high-performing teams. Decision Making & Accountability – Make sound judgments in high-impact situations. Communication & Interpersonal Skills – Strong written and verbal communication across hierarchies. Change Agility – Lead and manage transformation and adapt to dynamic business needs. Ethical Integrity – Uphold compliance and promote a values-driven culture. Result Orientation – Focus on delivering measurable outcomes in line with strategic priorities. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 HR Strategy Execution % implementation of strategic HR initiatives aligned to business goals Feedback from business heads 2 Talent Acquisition & Manpower Planning % Adherence to approved manpower plan Average recruitment TAT Quality of hires and early attrition rate 3 Employee Engagement & Retention Employee Engagement Index % Attrition (annualized) Retention rate of high performers 4 Performance Management System (PMS) % completion of PMS within defined timelines Quality of goal setting and performance feedback 5 Compliance & Statutory Adherence Number of audit observations Timeliness in regulatory submissions and labour compliance 6 HR Operations & Payroll Management Timeliness and accuracy of payroll inputs % SLA adherence for employee lifecycle processes 7 Capability Building & Learning Development Average training man-days per employee Coverage of leadership development programs 8 Succession Planning & Leadership Pipeline % critical roles with identified successors % IDP completion for identified successors 9 Budget Management & Cost Control % Adherence to HR budget Cost per hire and cost per training program 10 Stakeholder Management & Internal Customer Satisfaction HR satisfaction scores from regional leadership/business teams Resolution rate of escalated grievances Why Join DHL Blue Dart? When you join us, you become part of a purpose-driven organization that’s redefining logistics across India and beyond. Here’s what you can expect: Competitive compensation and performance-linked incentives that reward your contribution. Continuous learning through structured development programs, on-the-job coaching, and access to global best practices. Comprehensive benefits including medical insurance (with optional parental cover), financial wellness programs, and generous paid time off. A strong culture of recognition , inclusion, and respect—where your ideas matter and achievements are celebrated. Access to cross-functional and global career paths within DHL Group’s diverse business portfolio. The pride of working for India’s most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries. Join us and be part of a company that’s not only a leader in logistics—but also a trusted Employer of choice , committed to your growth, well-being, and long-term success. #LI-eBD

Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia. Newsweek is hiring a Researcher to join a growing team in India. The Researcher conducts desk research, engages with experts, and provides contextual insights to supplement quantitative data. This role supports methodology development and ensures the project reflects current trends and expert perspectives. The Researcher also identifies and collects individual (non-dataset) data elements. Key Responsibilities: Conduct desk research to identify relevant data sources, data, and contextual information. Identify and engage with experts, decision-makers, and stakeholders for surveys and interviews. Support the Project Manager and Data Analyst with qualitative insights and background research. Contribute to the development and validation of the ranking methodology. Document research findings and expert input for project transparency. Main Deliverables: Desk research summaries and source documentation. Methodology documentation and validation reports. Design and execution of surveys. Analysis of survey and expert panel results. Collaboration & Integration: Collaborates with the Data Analyst to ensure data is contextualized and validated. Provides the Project Manager with research updates and expert feedback. Supports the integration of research findings into editorial and ranking outputs. Required skills Experience in a research environment Familiarity with the design, execution, and analysis of surveys Familiarity with relevant survey tools General Expectations for All Roles: Demonstrate adaptability and proactive problem-solving. Maintain clear and timely communication within the team and with stakeholders. Uphold high standards of data integrity, research rigor, and project transparency. Contribute to a collaborative and inclusive project culture. Ability to work remotely Newsweek is an equal opportunity employer. We seek employees of diverse backgrounds and are committed to providing an inclusive, equitable and respectful workplace.

Job Summary Position: Interior Designer Role: Design and develop store interiors with emphasis on fixtures, fittings, and layout efficiency for new store rollouts, remodels, and pop-up shops. Responsibilities and Duties Design and develop store interiors with emphasis on fixtures, fittings, and layout efficiency for new store rollouts, remodels, and pop-up shops. Create and manage detailed fixture and millwork packages, including specifications, shop drawings, material selections, and installation details. Translate brand identity into functional and aesthetically pleasing fixture solutions that support merchandise strategy. Source and select appropriate materials, finishes, and furnishings that are cost-effective, durable, and on-brand. Coordinate with external fabricators, contractors, and suppliers to oversee prototyping, fabrication, and on-site installation. Conduct site visits and surveys to ensure accurate planning and execution. Maintain up-to-date knowledge of retail trends, materials, lighting, and sustainability practices. Prepare and present design concepts, mood boards, and fixture prototypes to stakeholders and leadership. Assist in developing store fixture standards and manuals for consistent brand deployment across all retail locations. Key Skills Proficient in design software such as AutoCAD, Revit, SketchUp, Adobe Creative Suite, and Microsoft Office. 3D visualization tools a plus. Strong understanding of retail fixture manufacturing, materials, and construction processes. Excellent project management and organizational skills, with the ability to handle multiple projects simultaneously. Strong communication and presentation skills. Portfolio showcasing retail fixture/fittings work is required. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: NHPC Chowk, Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Total Exp: 4 years (Preferred) Location: NHPC Chowk, Faridabad, Haryana (Preferred) Work Location: In person

Strategic HR Partnership Serve as a trusted advisor to department leaders on all people-related matters including org design, workforce planning, and change management. Translate business objectives into HR strategies that support innovation, performance, and growth. Champion the unique challenges and needs of technical teams (e.g., agronomists, data scientists, engineers) and field operations personnel. Employee Experience & Culture Act as a culture steward, fostering an inclusive and mission-driven environment aligned with AgTech industry values like sustainability, innovation, and collaboration. Support employee engagement initiatives tailored to both office-based and field-based employees. Facilitate employee feedback mechanisms (surveys, roundtables) and partner with leaders on action planning. Performance Management & Talent Development Guide managers through performance reviews, goal setting, and career development conversations. Identify skill gaps and collaborate on learning & development programs that support technical upskilling and leadership growth. HR Operations & Compliance Partner with HR Ops and Legal to ensure compliance with employment laws and safety regulations across rural and urban locations. Support workforce policies that align with remote/hybrid/farm-based work models. Assist in resolving complex employee relations issues with a balanced and fair approach. Diversity, Equity, & Inclusion Help design and implement DEI strategies that reflect the diverse ecosystems we serve—from engineers to growers to researchers. Drive equitable hiring, promotion, and retention practices across all levels of the organization. Qualifications: Required: Bachelor’s degree in Human Resources, Business, Psychology, or related field. 3+ years of HRBP or generalist experience, preferably in a tech, AgTech, biotech, or manufacturing environment. Job Types: Full-time, Permanent Pay: From ₹700,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Experience: HRBP : 3 years (Preferred) Work Location: In person

Job Description: Telecaller Job Title: Telecaller / Telesales Executive Department: Sales / Customer Service / Marketing Reports to: Team Leader / Sales Manager Job Summary We are seeking an enthusiastic and energetic Telecaller to join our Sales/Marketing/Customer Service team. As a Telecaller, you will be responsible for reaching out to potential customers over the phone, explaining our products or services, and generating leads or sales. The ideal candidate will be an excellent communicator with a persuasive and friendly approach, capable of understanding customer requirements and closing sales. Key Responsibilities and Duties Make outbound calls to prospective customers from a given database or list. Clearly and effectively communicate information about our products/services. Understand customer needs and requirements and pitch relevant products/services. Answer questions about products or the company accurately and professionally. Generate sales leads and set up appointments for the field sales team. Achieve daily, weekly, and monthly targets for calls and sales. Maintain a detailed and accurate record of all calls, customer details, and follow-up activities in the CRM system. Follow communication scripts and guidelines provided by the company. Handle customer grievances and objections with patience and professionalism, escalating issues to the supervisor when necessary. Conduct market research and surveys as required. Stay updated on product knowledge and company offerings. Required Qualifications and Skills Education: 12th PASS/ Graduate Experience: Proven experience as a Telecaller, Telesales Representative, or in a similar sales/customer service role. Freshers with excellent communication skills are also encouraged to apply. Communication Skills: Exceptional verbal communication and listening skills in [mention languages, e.g., English, Hindi, etc.]. Persuasion Skills: Ability to persuade, influence, and negotiate effectively. Resilience: Ability to handle rejection and remain calm and professional under pressure. Interpersonal Skills: A friendly, patient, and engaging personality. Technical Skills: Proficient in using computers and familiar with CRM software (e.g., Salesforce, Zoho) and MS Office (especially MS Excel). Goal-Oriented: Self-motivated with a results-driven approach. Desired Skills (Optional - Good to Have) Experience in the [mention your industry, e.g., Real Estate, Insurance, IT, Education] sector. Multilingual abilities. Proven track record of successfully meeting sales quotas over the phone. Work Environment This is an office-based role. Working hours: 9:30 AM to 6:30 PM, Monday to Friday. The role involves spending long hours on the phone. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

Job Description Overview The role is responsible for supporting implementation of BU-wide Culture, Team Effectiveness, and Recognition programs, with a focused lens on improving frontline experience and enabling values-driven behaviors on the ground. It plays a key role in delivering consistent experience, coordinating ERG and Super5 efforts, and supporting cultural reinforcement through local interventions. Responsibilities Execution of OHS and OHS planning across all employee segments by coordinating with LHRs for deployment and tracking. Drive frontline experience by gathering field insights; support documentation and follow-ups to improve employee experience. Coordinate R&R program deployment (SMILES, Townhall awards), ensuring nominations and local logistics are in place. Activate The PepsiCo Way (TPW) interventions across locations through toolkits and cascade materials tailored for different audiences. Liaise with Capability team to integrate culture themes and frontline development into onboarding and learning practices. Coordination and rollout of Super5 team effectiveness initiatives at plants and sales units. Facilitate communication and local execution of ERG initiatives, ensuring inclusive participation across employee levels. Track usage and effectiveness of interventions using provided templates; flag any operational challenges and feedback. Capturing and communicating success stories from field execution. Partner with HRBPs and LHRs on usage of culture-related toolkits and templates. Coordinate with vendors for surveys, recognition events, and program deployment logistics as needed. Liaise directly with global TM teams for India Foods talent processes, in the absence of sector-level TM support. Qualifications 3-5 years of experience in HR and employee engagement roles with exposure to field teams Experience working in India and in multicultural/global environments Fluent in English Experience coordinating with LHRs and managing program logistics Strong Project Management capability (planning & reporting) Strong discipline and governance, driving consistent process adherence and operational excellence across initiatives. Results orientation, with a relentless focus on delivering high-impact outcomes. Project coordination ability with strong follow-through Empathy and ability to engage frontline workforce with humility and professionalism Prioritizes with clarity, consistently focusing on what drives long-term business and culture impact.

We’re hiring an intern for a short-term, high-impact field survey project in Gurgaon. The role requires visiting various areas, interacting with target audiences, and collecting meaningful data through structured surveys. This internship is ideal for someone who enjoys talking to people, has a natural curiosity, and wants hands-on exposure to operations and market research. Skills Required: Strong verbal communication Field research and data collection Basic reporting using Excel/Google Sheets Confidence and people-handling Time management and self-discipline Eligibility: Open to students and recent graduates Must be based in or able to work daily in Gurgaon Comfortable with extensive on-ground interactions Responsibilities : Visit target areas in Gurgaon and conduct on-ground surveys Explain questions clearly to respondents and record accurate answers Reach daily and weekly targets of number of people surveyed Submit regular updates and a final compiled report Maintain professionalism while interacting with diverse households Requirements: Available full-time for 14 days in Gurgaon Comfortable talking to strangers and doing fieldwork Knows basic Excel/Google Sheets Has a smartphone with internet Speaks Hindi; basic English Prior survey/field experience is a bonus Job Type: Internship Contract length: 2 weeks Pay: ₹2,000.00 per week Schedule: Fixed shift Supplemental Pay: Performance bonus Work Location: In person

About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.in/ About the Role As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Shift Timings: 10 AM – 7 PM IST - 5 / 2 Experience: 1+ years in BPO, call center Key Responsibilities: Inbound Call Management: Promptly answer and respond to customer queries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve issues efficiently, escalating complex cases as needed. Outbound Outreach: Proactively contact potential or existing customers for sales, follow-ups, surveys, or lead generation. Identify customer needs, pitch relevant offerings, and close transactions when applicable. CRM & Documentation: Maintain comprehensive records of all interactions in the CRM system. Track call details, resolutions, and lead outcomes. Quality, Metrics & Feedback: Adhere to scripts and quality standards, meeting KPIs like AHT, FCR, conversion rates, and CSAT. Participate in coaching sessions, attend training, and contribute to process improvement initiatives. Requirements: Languages: English, Hindi – both fluent; Tamil, Telugu languages - would be an advantage. Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelor’s degree preferred. 1–2 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills Benefits: Competitive salary with performance bonuses 28 paid vacation days Growth in an international, collaborative team Internet costs compensation

About Comoany Adwait Farms is going to be a fast-growing showroom and fresh produce brand in Bilaspur, offering quality fruits, vegetables, sprouts, bakery, and healthy food solutions. We’re on a mission to bring freshness, nutrition, and affordability to every household. Position Overview: We are looking for dynamic and enthusiastic Marketing Executives (females Only) who are passionate about customer engagement, field marketing, and brand building. Responsibilities: Conduct Campaigns, surveys and generate leads. Organize promotional stalls, health camps, and sampling campaigns. Collaborate with the Sales and Digital Marketing teams to align campaigns. Maintain records of marketing campaigns, leads generated, and follow-ups. Build positive relationships with local influencers, societies, and shopkeepers. Represent the brand in a professional and cheerful manner. Job Type: Full-time Pay: ₹10,000.00 - ₹11,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person

Company Description Global Service Center (GSC) operating from Chennai, India, is a part of CHQ - IS supporting Expeditors Information Services. GSC started with 6 employees now we are 540+ employees today delivering world class Information services globally. This Strategic Center's plays a vital role in delivering value to our people, business and customers. We will continue to deliver services as we continue to grow responsibly in the coming years. Expeditors is a global logistics company headquartered in Seattle, Washington. As 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Job Description We are on the lookout for a UX Designer to design software and platforms for an enterprise. You will combine interfaces and workflows and design enhanced user experiences. In this role, you should be both an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX projects is essential. You will ultimately work towards a better user experience. Responsibilities: Maintain and establish UX guidelines, principles and best practices to ensure consistency and minimize repetitive work. Design wireframes, prototypes, and user interfaces that prioritize usability and aesthetics. You will contribute to the creation of high-quality deliverables on a work stream with minimal oversight and guidance. Collaborate closely with product and development teams to ensure a smooth handoff and execution of designs. Work with stakeholders to balance user needs with business goals. You must be able to communicate and collaborate across disciplines and articulate your design solutions across the team with a high level of influence and impact. Leverages and foster the use of established UX techniques, templates, presentations, and assets in the creation of UX analysis, solutions, and materials. If required, you will conduct user research and usability testing. Qualifications Minimum 4+ years of experience. Must have portfolio to showcase the design and problem-solving approach. Bachelor's degree in Design, Computer Science, Engineering or a related field. Proficiency in tools like Figma* , Adobe XD, Sketch or InVision to create mockups and interactive prototypes. Ability to approach design challenges methodically and provide effective solutions. Strong understanding of UX methodology and product lifecycle across significant projects and platforms. User-centric approach to design and an understanding of how to apply research insights into design and development of the product experience. Effectively operates within an agile project team and managing UX responsibilities against defined milestones. Required Skills: Expertise in (information architecture) organizing and structuring content to create intuitive navigation and user flows. Ability to conduct user interviews, surveys, usability tests, and heuristic evaluations to gather insights. Strong communication skills to work effectively with developers, project managers, and stakeholders. Proficiency in Figma. Experience in designing for multiple platforms and devices (desktop, tablet, mobile). Able to work in a diverse team. Proven experience as a UX Designer, UI Designer or similar role. Bonus Skills (Nice to have): Experience working in Supply Chain or Distribution Centers. Familiarity with front-end development (HTML, CSS, JavaScript) is a plus. Knowledge of accessibility standards (WCAG). Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday Health Plan: Medical Insurance Employee Stock Purchase Plan Training and Education Programs Unlimited opportunities for career advancement

Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Provides direction and support to business units in the areas of staffing, employee development, employee counseling, training and performance management. Responsibilities Making recommendations to senior management on issues concerning employees, recruiting, turnover or training. Administering compensation programs; monitoring performance evaluation programs and revising as necessary. Handling employee relations issues, outplacement counseling, and exit interviewing. Conducting organizational effectiveness assessments and recommending programs to address issues. Degree Requirement Degree or equivalent experience desired Skill Descriptors Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance. Level Basic Understanding: Describes organization's mission, vision and operating principles. Names key executives and states their roles in the organization. Explains organization's code of ethics and accepted business practices. Lists organization's primary lines of business. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Basic Understanding: Describes non-verbal behaviors that influence the interpretation of the message. Cites examples of effective and ineffective communications. Explains the importance of effective business communication. Speaks/writes using correct language, mechanics, and gestures. Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Working Knowledge: Explains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company. Level Working Knowledge: Detects and summarizes patterns in data and findings by producing simple reports. Assesses common problems and obstacles surrounding data-gathering. Customizes data fields to meet clients' needs. Interprets and explains results of a data-gathering initiative. Participates in projects to gather data for needs analysis. Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations. Level Working Knowledge: Assists employees with personal or professional problems. Conducts employee satisfaction surveys and documents interviewees' concerns and issues. Explains organizational policies, procedures and processes for dealing with employee relations issues. Addresses routine problems or disciplinary issues related to employee relations, such as grievances. Interprets and communicates employee relations policies and procedures at the local level. HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management. Level Working Knowledge: Analyzes policy and standards documentation and ensures organizational compliance. Maintains a specific set of standards and associated HR procedures. Communicates and refers potential exceptions upward for review and approval. Assists in the development and implementation of specific procedures. Provides feedback for the improvement of HR procedures. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. Relocation is available for this position. Posting Dates: July 31, 2025 - August 7, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.

Your KRA (Key Responsibility Area): Updating Insurers / Insured / IMD with the status of the claims. Following up with Insured / IMD for claim settlement. Preparing & Sharing the MIS and keeping track on the claims. Deputing surveys in the field and co-ordinating to get the job done. Contacting various salvage buyers and getting the best quotes for the damaged items Develop working relationships with Insured / Insurers / IMD. Preparing narrative detailed reports for the claims. Follow up for claims. * We Are Hiring! BACK OFFICE EXECUTIVE Job Location : Ahmedabad, Gujarat Full Time, Permanent – Competitive Salary You must have below qualities: Bachelors Degree or proven experience in relevant operations / insurance. Communications role based in a fast-paced working environment. Must have multi tasking and team working abilities. KRA defined job profile. Must have target oriented attitude. Effective Negotiation and Persuation Skills. Smart and intelligent candidate with good command over oral and written skills in English Language. Should know how to use MS Office Tools (Word & Excel) and Emailing tools. Flexible in learning and adapting the frequently changing environment. Should have analytical skills Need to have yearning for learning new things. Job Types: Full-time, Permanent Pay: Up to ₹260,000.00 per year Benefits: Leave encashment Provident Fund Education: Diploma (Preferred) Experience: total work: 1 year (Required) Work Location: In person Expected Start Date: 02/08/2025

Job Summary: We are looking for an experienced and motivated Customer Support Manager to lead and oversee the customer support team at our company. This role is key to ensuring our customers receive top-tier service and support. The Customer Support Manager will be responsible for managing day-to-day operations of the support team, driving customer satisfaction, developing team members, and improving support processes. You will work closely with cross-functional teams (Sales, IT, Product) to ensure that customer issues are resolved quickly and effectively. Key Responsibilities: Team Management and Leadership: Lead, motivate, and manage a team of customer support representatives, ensuring high performance, professional development, and a positive team culture. Provide ongoing coaching, feedback, and performance reviews to team members. Set clear team goals and KPIs, tracking performance and ensuring targets are met or exceeded. Handle escalation of complex or unresolved customer issues, ensuring timely and satisfactory resolution. Customer Satisfaction & Experience: Ensure customers have an excellent experience through timely, helpful, and empathetic support. Develop strategies to maintain and increase customer satisfaction and loyalty. Implement customer feedback mechanisms (surveys, reviews) and track trends to improve customer service. Monitor customer support interactions for quality assurance, identifying areas for improvement. Operational Efficiency: Oversee daily support operations, ensuring efficient case management, timely response, and appropriate prioritization of support tickets. Collaborate with the IT and Product teams to resolve technical issues and improve the overall customer experience. Develop and maintain support processes, procedures, and workflows to ensure scalability and efficiency in handling customer queries. Use support analytics to identify and address bottlenecks, inefficiencies, and areas for improvement. Training & Development: Develop and implement training programs to ensure the customer support team is well-versed in company products, services, and support tools. Regularly assess team skills and knowledge gaps, providing additional training and resources as needed. Foster a continuous learning culture within the team, keeping staff updated on new product features and industry trends. Reporting & Analysis: Track and report on key performance metrics (e.g., response time, resolution time, customer satisfaction scores, etc.). Analyze customer support data to identify trends, recurring issues, and opportunities for product or service improvements. Prepare and present regular reports to senior management on team performance, customer feedback, and support-related metrics. Collaboration with Cross-Functional Teams: Work closely with Sales, IT, Product Development, and other departments to address customer needs, resolve issues, and communicate product updates. Provide insights to the Product and Development teams based on customer feedback and recurring issues. Assist in the creation of knowledge bases, FAQs, and other customer-facing documentation. Process Improvement & Strategy: Continuously evaluate and improve customer support processes and strategies to enhance efficiency and customer satisfaction. Stay up to date with industry best practices and implement new technologies, tools, or methods to improve support operations. Contribute to the development of long-term customer support strategies that align with the company’s goals. Qualifications: Education: Bachelor's or Master degree in Business Administration, Information Technology, or a related field. Relevant certifications in customer support or management are a plus. Experience: Minimum 3-5 years of experience in a customer support role, with at least 2 years in a managerial or leadership capacity, preferably within an IT or SaaS company. Proven track record in managing a team and improving customer support processes and outcomes. Strong understanding of customer support software, CRM systems (e.g., Zendesk, Salesforce), and data analytics tools. Skills & Abilities: Excellent leadership and people management skills, with the ability to coach, motivate, and inspire a diverse team. Strong problem-solving abilities, with a customer-first mentality and a focus on achieving solutions. Ability to analyze and interpret customer data, derive actionable insights, and make data-driven decisions. Ability to manage multiple tasks and priorities in a fast-paced, high-pressure environment. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Experience: Customer Support Manager: 2 years (Required) Work Location: In person

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Experience: total work: 1 year (Required) Work Location: In person Expected Start Date: 02/08/2025