3599 Surveys Jobs - Page 33

At Zeno, the talent function is a hands-on, collaborative, and client-centric activity. We work as a team to support our colleagues across Zeno’s global network, each of us bringing our own passion and super-powers to the table. Our people are at the heart of the business, so helping them build meaningful careers and supporting them along the way is our North Star. As the Talent Manager - India, you will be responsible for multiple aspects of talent activities to support the Zeno team in India. This includes working closely with the India Managing Director, our India Leadership, and working in partnership with the India Finance Director. In addition, you shall lead the employee experience, talent attraction and retention, training and development, and performance management, as well as manage any employee relations matters. Zeno is growing fast, and this role offers potential to grow with the business. This role shall report to the EVP of Talent, Zeno APAC, and be part of the regional talent team. Zeno Group is a global PR agency with offices across APAC, Europe, and the US. It is a values-driven organization that believes that great people and great culture lead to business success. The operation in India currently comprises a tight team of over 20 people, with huge growth aspirations, dependent on finding the right talent to grow the team. You’ll be joining a vibrant and engaged team where best practice is key and polished systems and processes are encouraged. Employee Experience Develop and implement a comprehensive strategy to improve the overall employee experience, starting from the hire stage, through to the employee onboarding process, creating programs to promote employee wellness and engagement, and improving the overall workplace culture. Talent Attraction Actively seeks talent to meet business requirements now and in the future. Use platforms, such as LinkedIn, Lever, and personal networks, to advertise positions and attract talent. Lead, support, and/or participate in the interview, recruiting, and onboarding process to ensure candidates and employees of all levels are effectively integrated. Work with recruitment partners to source the right talent, reviewing terms and conditions, and ensuring competitive rates are in place. Ensuring open positions are advertised as per government guidelines. Talent Management & Development Be a champion for compliance with systems and processes. Support ongoing, midpoint, and annual performance review processes. Advise on compensation strategy and benefits, benchmarking salaries and benefits against competitors. Work closely with the market leader on annual/bi-annual salary/promotion reviews/incentive payments Lead annual employee survey implementation and results sharing, in collaboration with the local market Managing Director Design and execute the local office Learning and Development plan and ensure all compliance training is complete. Maintain up-to-date knowledge of employment law and compliance requirements. Lead the talent mapping and future talent planning, working closely with the market leader. General Lead or support projects, such as new hire onboarding, employee engagement, and rewards Lead or support diversity, equity, and inclusion initiatives Effectively communicate company policies and programs to internal and/or external audiences Prepare contracts of employment and maintain personnel records. Ensure adherence to HR polices and benefits programs. Craft policies and benefit programs based on Zeno India’s requirements and people strategy. Manage onboarding, including working with IT to set up equipment for new joiners and leavers. Responsible for data-entry into PeopleSoft, Clear Review, and/or other applicable software programs Pull reports and analytics as and when necessary and work with auditors when required. Handle general admin (e.g., end of probation letters, salary, and promotion confirmations etc.) Manage leave reconciliations, anniversary awards, and other benefits for employees. Create and distribute internal comms/diary notes re status changes, public holidays, compulsory annual leave, birthdays, etc. Fulfill training requirements and facilitate learning for employees through Zeno’s Fearless University Launch exit surveys and conduct exit interviews, share trends or areas of concern with the Managing Director, and provide guidance on where improvements can be made. Serve as a contact for employees and/or candidates to inquire about HR policies, programs, or decisions. Lead internship program activities, such as intern recruitment, program administration, college career fairs, etc. Implement new processes and audit existing ones for alignment to business strategies. Help plan and participate in office activities and events About You Most importantly, you’ve got to love people! Dealing with people, talking to people, and collaborating with people! Minimum 8 years of progressive experience in human resources positions HR management certification/qualification Experience working in a professional services or agency environment. Innovative and client-centric approach to HR management Exceptional project, time management, and people skills Ability to prioritize work in a dynamic environment. Adaptable and able to respond positively to changing circumstances. Confidence as an HR professional, with a steady hand and sound thinking for counselling senior leaders. Knack for solving problems collaboratively, meeting the needs of individuals and the business. Poise and polish while presenting with an ability to effectively lead training sessions. Deep understanding of applicable employment laws Comfort handling employee relations situations with compassion and clarity of purpose Excellent written and verbal communication skills with strong attention to detail Appreciation for HR metrics and proficiency in using data to draw conclusions and inform decisions. Proficiency in Microsoft Word, Excel, and PowerPoint Experience with any of these programs is a plus: Workday, Culture Amp, Clear Review, and Lever ATS Build and maintain a network of trust with stakeholders. Be willing to try new things, contribute to projects, and motivate employees and/or candidates with bold solutions in the face of obstacles. Show more Show less

Job title: Listening/Survey Research Analyst Location : Hyderabad About The Job At Sanofi we chase the miracles of science to improve people’s lives. We are dedicated to making a positive impact on the lives of the patients and families we serve, and we accomplish our goals through world-class research and with the compassion and commitment of our employees. As we continue to transform the practice of medicine, the next chapter of Sanofi’s Play to Win strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science. To facilitate this transformation, a new Business Operations Business Unit is being established, bringing together existing business service activities, and driving further expansion of centralized services at scale into a global unit, with a focus on driving simplification, efficiency, and productivity. We are seeking a highly skilled Listening/Survey Research Analyst to join our dynamic Master Data Management Team. This role is crucial in driving our understanding of employee experiences and enhancing our engagement strategies. The ideal candidate will have extensive training in quantitative research, expertise in survey question design best practices, and the ability to translate HR data collection into actionable insights. In this role, you will design, configure, and manage employee listening surveys to capture insights that drive organizational improvement. You will also maintain online dashboards that convey findings and democratize the organization’s understanding of employee engagement levels. You will collaborate with stakeholders and program leaders to ensure surveys are aligned with strategic goals, analyze results, and deliver actionable insights. This is a critical role in enhancing employee engagement and fostering a data-driven culture. Main Responsibilities Design and configure surveys using listening technologies such as Peakon, Qualtrics, or similar systems. Develop and refine survey questions to accurately measure employee opinions, experiences, and behaviors. Test and troubleshoot surveys to ensure functionality and user experience. Utilize statistical techniques to analyze data and identify trends, patterns, and correlations in employee listening datasets. Provide issue resolution to current survey errors and trouble shoot with P&C stakeholders Act as the primary contact point for survey-related inquiries from internal teams. Partner with People and Culture to interpret survey results and develop strategies for improvement. Ensure data accuracy, integrity, and compliance with organizational policies and regulatory requirements. Maintain confidentiality when handling sensitive employee data. Monitor the effectiveness of surveys and recommend enhancements for future iterations. Stay updated on best practices in employee listening strategies and survey methodologies. About You Experience: 2+ years of experience in survey configuration. Workday Peakon Employee Voice Fundamentals required. Demonstrated proficiency in survey platforms such as Peakon or Qualtrics. Excellent project management skills with the ability to manage multiple tasks simultaneously. Soft skills & Technical skills: Advanced skills in statistical software (e.g., SPSS, R, Python) and data visualization tools (e.g., Tableau, Power BI). Strong analytical and problem-solving skills, with the ability to assess complex situations and recommend effective solutions. Strong communication skills to present complex data insights in a clear and concise manner. Strong interpersonal skills, with the ability to build relationships and work effectively within cross-functional teams. Strong quantitative research skills, including statistical testing, causal inference, and A/B testing methodologies Education: Bachelor’s degree in business administration, Information Technology, Human Resources, or a related field. Languages: Fluent in English (spoken and written) null Show more Show less

Job Title: Workplace Design Specialist Career level - D3 Introduction to role: Are you ready to make a positive impact on workplace environments? As a Workplace Project Specialist at AstraZeneca, you'll play a crucial role in creating spaces that foster employee well-being, collaboration, and productivity. You'll support the Workplace Design Director in developing and managing workplace standards, ensuring alignment with organizational goals and branding. From space planning to Vendor Management, you'll coordinate with stakeholders to deliver innovative solutions. You'll also lead on design process performance and data reporting, supporting delivery and design teams across office and laboratory projects. Dive into a dynamic role where your expertise will help shape the future of workplace environments! Accountabilities: Workplace Data Management and Customer Liaison: Development of the workplace design data processes and associated reporting including workplace performance data (Ratio’s, Space Performance and Categorisation) Maintenance and upkeep of design standard documentation and the Workplace Playbook SRM for Workplace suppliers including 3rd party Designers/Architects, Furniture Manufacturers and Dealers. Maintaining project documentation/filing structure and ensuring key design metrics and outputs are recorded and shared accordingly Co-ordination and issuance of documentation, surveys, meeting invites and outputs from the Vision and Discovery phase of workplace delivery Uploading key design stage outputs to the GERE hub (V&D, Concept, Detailed/Construction) and as built Supporting the local site teams (inc facilities teams) on the operational requirements post project delivery (in co-ordination with the Design Director) Maintaining an enquiry and activity/project log so that the Design Director and Project Portfolio Director can respond accordingly to new projects. Communicating the capability and value of the AstraZeneca iWork Strategy Support the Design and Project Portfolio Directors to provide structured reporting from project data Working with the wider team capital projects team to build reports and analytics, linking in with SharePoint, Power BI and other BI technology for reporting. Lead on the interaction with active projects for data collection as per agreed requirements Manage deliverables; on time and to specification, working with sites to clarify expectations and needs. Deputise for the Design Director as required for Workplace Project delivery Represent the Capital Projects- Office and Laboratory team in stakeholder meetings as required Workplace Expertise: Develop in-depth understanding of Workplace Project Delivery Familiarity with standard design processes and required documentation to support project delivery Work with wider team to shape and drive development of the Workplace Playbook and client support material Keep up to date with latest advancements for delivering workplace capital projects Relationship Management: Develop & maintain relationships with key stakeholders Develop & maintain relationships across Workplace groups (Facilities, Finance, Real Estate, Global Engineering and IT) Provide support and training on Workplace Project Delivery process to the business as needed. Essential Skills/Experience: Must be fluent in English Excellent PC/IT skills Excellent working knowledge of Microsoft Office Products especially, Teams, Word, Powerpoint and Excel Excellent understanding of database management and structures Experience on common design software such as CAD, REVIT, Adobe Indesign. Knowledge of Capital Project delivery Processes Good working understanding of Microsoft SharePoint Competencies: Strong communication skills Managing self and relationships with others Excellent organisational skills required Self-motivation and commitment to deadlines Accuracy and attention to detail Team working and co-operation, including dispersed/virtual teams. Analytical thinking and judgement. Ability to prioritise workload and juggle multiple tasks Ability to use independent judgement, when necessary and be assertive within parameters of the role Desirable Skills/Experience: Experience working within a Capital Project delivery organisation and in delivering Office and/or Scientific Laboratory workplaces Experience working within complex matrix organisations where end consumers often have differing/conflicting needs Appreciation of building codes, regulations, and sustainability principles at a global level. Qualifications: Design and/or Project Management Qualifications not essential although may be an advantage. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, you'll be part of a team driven by innovation in innovative science, Lean ways of working, and fast-changing digital technologies. Our commitment to delivering accelerated growth pushes us to evolve how we work, ensuring sustainable practices are at the heart of everything we do. With opportunities for global careers, you'll be supported by a community that values curiosity, problem-solving, and personal dedication. Here, you can make a real difference in people's lives while advancing your career in an inclusive environment. Ready to take on this exciting challenge? Apply now to join our team! Show more Show less

Job Description SAP SF LMS Expert This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The O pportunity At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. So that to support the plan, we are seeking a highly skilled SAP SuccessFactors Learning Expert with an engineering background and basic managerial skills to join our team. The ideal candidate will be responsible for implementing, optimizing, and managing our SAP SuccessFactors Learning solutions, leveraging their technical expertise to drive innovative learning and development initiatives within our organization. Day-to-Day Responsibilities Lead the implementation, configuration, and ongoing management of SAP SuccessFactors Learning solutions Develop and execute strategies to maximize the utilization of SuccessFactors Learning features Collaborate with stakeholders to identify learning needs and design effective training programs Manage learning-related projects, including timeline, budget, and resource allocation Provide technical support and troubleshoot SuccessFactors Learning issues Conduct system audits and recommend improvements for the Learning module Train and support end-users on SuccessFactors Learning functionality Generate reports and analyze learning data to inform decision-making Stay updated on SAP SuccessFactors Learning updates and best practices Integrate SuccessFactors Learning with other HR modules and external systems as needed Who Are We Looking For We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means: Required Qualifications Bachelor's degree in Engineering, Computer Science, or related field Proven experience with SAP SuccessFactors Learning implementation and administration Strong understanding of learning management principles and instructional design Basic managerial skills, including project management and team leadership Excellent problem-solving and analytical skills Strong communication and interpersonal skills Highlighted Skills For SAP SuccessFactors Learning Expert In-depth knowledge of SAP SuccessFactors Learning module and its features Expertise in SuccessFactors Learning administration, including user management, security roles, and permissions Proficiency in configuring and customizing Learning Management System (LMS) workflows Experience with SuccessFactors Learning content management, including SCORM, xAPI, and other e-learning standards Skill in setting up and managing SuccessFactors Learning Programs and Curricula Proficiency in configuring and using SuccessFactors Learning Assessments and Surveys Experience with SAP SuccessFactors Learning Marketplace and external content integration Knowledge of SuccessFactors Learning mobile applications and offline learning capabilities Expertise in SuccessFactors Learning reporting and analytics tools Understanding of SAP SuccessFactors Learning API integrations and data migration processes Familiarity with SuccessFactors Learning compliance and regulatory features Experience with SuccessFactors Learning social collaboration tools and features SAP SuccessFactors Learning Solutions Focus The role requires extensive knowledge and hands-on experience with SAP SuccessFactors Learning solutions, including: Learning Management System (LMS) core functionality SuccessFactors Learning content management and delivery Online and blended learning program design Virtual Learning Environment (VLE) setup and management Extended Enterprise Learning for external learners Integration with SuccessFactors Talent Management suite Learning analytics and reporting dashboards Mobile learning solutions and offline capabilities Compliance and certification tracking features Social and collaborative learning tools within SuccessFactors Preferred Qualifications SAP SuccessFactors Learning certification Experience with other modules in the SAP SuccessFactors HCM suite Knowledge of programming languages (e.g., XML, SQL) Familiarity with agile methodologies Experience in instructional design or e-learning content creation Shape the evolution We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. Learn more about life at Worldline at jobs.worldline.com We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics. Show more Show less

The Program Manager is responsible for the overall success of Chitkara University's online MBA program. This includes managing student experience, program delivery, vendor relationships, and program performance. The role requires strong analytical, communication, and problem-solving skills, as well as the ability to work independently and as part of a team. Key Responsibilities: Program Delivery & Operations Manage and oversee the seamless execution of program operations, including schedules, course resources, and student access to learning materials. Ensure smooth conduct of exams, assignments, and certification processes by coordinating necessary guidelines and deadlines. Communicate clear timelines and updates to students regarding examinations, assignments, and certifications. Monitor program platforms (LMS/Portals) to ensure all program resources are available and accessible to students. Student Support & Satisfaction Address and resolve student queries related to: Exams : Clarify schedules, guidelines, and exam-related queries. Assignments : Provide updates on submission guidelines, deadlines, and grading processes. Certifications : Assist with certification eligibility, issuance, and other related queries. Resources : Ensure students have access to the required course materials, reading resources, and support documents. Act as the escalation point for unresolved queries while ensuring counselors provide timely and empathetic solutions. Develop FAQs and resource documentation to address common student concerns. Conduct regular feedback surveys to assess student satisfaction and take corrective actions as needed. Student Retention & Engagement Monitor student progress and proactively identify students at risk of dropping out based on engagement metrics (e.g., attendance, assignment submissions, login frequency). Design and implement strategies to improve student retention, including personalized check-ins, reminders, and motivational communications. Collaborate with academic and counseling teams to provide targeted interventions for underperforming students. Track retention KPIs such as churn rates, course completion rates, and re-enrollment rates, and prepare actionable insights to improve retention. Foster a community-driven learning environment by organizing peer interactions, live sessions, and discussion forums to increase engagement. Team Management Supervise, train, and mentor counselors to efficiently manage student communication and queries. Assign and monitor counselor KPIs, including response time, query resolution rate, and student satisfaction scores. Regularly review counselor performance and implement strategies to improve service delivery. Exams, Assignments & Certification Coordination Collaborate with relevant teams to ensure examinations, assignments, and certifications are conducted as per defined timelines. Track student performance and address queries related to results, certification processes, and any discrepancies. Ensure smooth communication of all exam schedules, assignment deadlines, and updates to students. Reporting & Process Improvement Prepare and analyze reports on program performance, exam outcomes, and student satisfaction metrics. Identify gaps in processes related to exams, assignments, and resource accessibility, and implement improvements. Work with technical and operations teams to resolve platform or resource-related issues. Create dashboards to track key student retention KPIs, including enrollment, engagement, and completion trends. Interested Candidate kindly share your CV at aaryaman.khirbat@chitkara.edu.in Show more Show less

Project Analyst Gurugram, India Permanent Role Job Summary The Project Analyst is responsible for providing analytical support for project management activities, including planning, implementation, and monitoring of various projects. This role involves data analysis, project tracking, reporting, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will possess strong analytical skills, a keen attention to detail, and the ability to communicate effectively with stakeholders. Primary Responsibility Project Planning and Execution: Assist in the development and execution of project plans as per organizational strategy. Gain insights through surveys on efficiency of the strategy implemented. Coordinate project activities and ensure alignment with project goals. Work with project manager to identify and mitigate risks and issues. Create quantifiable KRAs and KPIs for project teams and monitor their progress. Research, Analysis And Reporting Collect, analyse, and interpret project data to provide insights and recommendations. Develop and maintain project dashboards, status reports, and other reporting tools. Track project performance metrics and prepare detailed reports for stakeholders. Stakeholder Communication Facilitate communication between project team members and stakeholders. Prepare and deliver presentations on project progress and outcomes. Respond to stakeholder inquiries and provide regular updates on project status. Documentation And Compliance Ensure all project documentation is complete, accurate, and up to date. Maintain project records, including meeting minutes, project plans, and change requests. Continuous Improvement Ensure compliance with company policies, procedures, and regulatory requirements. Identify opportunities for process improvements and recommend solutions. Participate in post-project reviews to evaluate project success and identify lessons learned. Support the implementation of best practices in project management. Secondary Responsibility Work closely with HR Team to achieve success in assigned projects related to career development, leadership development, employee engagement activities, performance management, employee value proposition, competency framework, succession planning etc. Lead the performance management cycle process from start to end and monitor timely and accurate completion of the performance evaluation. Perform regular audits and internal quality checks within departments to observe findings and eliminate any major loopholes. Reporting To Senior Manager – Special Projects Qualifications, Experience And Education Requirements MBA or Master from a reputative institution in any domain Minimum of 1-2 years’ work experience in consulting or project management role. Experience delivering high-quality work in a fast-paced environment. Consulting and/or client service experience is preferred with excellent presentation skills. Well versed with MS Office tools. High proficiency to work, communicate, and write in English is required, with fluency in other languages an asset. Mandatory Skills A solid understanding or willingness to learn and improve business processes. Proven self-management, critical thinking & problem-solving skills. Ability to extract, clean, and analyse the data of any nature to evaluate meaningful results. Fluency in written and spoken English. Capability to make decisions under pressure. Logical & strategic thinking effectively structures problems and develops clear, actionable roadmaps. Ability to multi-task and handle multiple projects and activities simultaneously. Strong sense of prioritizing and scheduling crucial tasks first. Ability to work with limited supervision, be attentive to detail, and maintain a positive attitude. Show more Show less

As a Genie Engagement Executive, you will lead initiatives to drive student participation, engagement, and brand presence across colleges in India. Your mission is to build and manage a thriving Genie Ambassador Program that activates, educates, and empowers students across campuses. Key Responsibilities Organize and manage college activation events in major Indian cities. Design and execute a structured Genie Student Partner (Campus Ambassador) program. Onboard Genies with specific skillsets aligned with client needs. Identify and recruit student leaders across colleges as Genie Ambassadors. Conduct weekly calls and coordinate monthly contests with Genie Ambassadors. Evaluate performance, award top contributors, and issue certificates on program completion. Leverage Genie Ambassadors to improve quality and professionalism of Genie profiles on the platform. Drive app education via ambassadors to improve onboarding, behavior, and usage. Implement gamification features to ensure continued engagement of Genie Ambassadors. Collaborate with colleges for PR initiatives like seminars, webinars, and sponsorships. Oversee ground marketing activities including setup, logistics, and promotions (banners, stalls, pamphlets). Maintain a robust database of college contacts for targeted outreach. Monitor and analyze feedback, surveys, and engagement data to optimize the program. Achieve daily, weekly, and monthly outreach and activation targets. Key Qualifications 0-1 years of experience in campus marketing, college outreach, or student engagement roles. Experience of selling college events to other colleges is considered positively. Proven ability to design and manage ambassador or field marketing programs. Strong communication skills in English and Hindi . Bachelor’s or Master’s degree in Marketing, HR, Communications, or related fields . Willingness to travel across citiy for on-ground activations. What We Offer Opportunity to work in a high-growth, youth-centric platform making real social impact. A dynamic, collaborative work environment. Freedom to bring creativity to student engagement programs. Travel and event execution exposure. Performance-based incentives and rapid growth potential. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Sadashiv Peth, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Job Description Key Responsibilities Area Client Relationship Management & Retention Maintain high levels of client satisfaction through proactive communication, responsiveness, and timely issue resolution. Build long-term relationships and ensure consistent client engagement to drive repeat business and loyalty. Drive CSAT/NPS surveys and act on feedback for continuous improvement. Account Growth & Revenue Expansion Identify and pursue upselling and cross-selling opportunities within existing accounts. Understand client business needs and align service offerings accordingly to increase account value. Meet or exceed revenue growth targets through strategic account expansion. Project Coordination & Timely Delivery Ensure all client projects are delivered on time, meeting quality and accuracy standards. Coordinate effectively with internal teams (e.g., production, quality, and sales) to manage deliverables without delays or escalations. Monitor project progress and address risks or delays proactively. Reporting, Documentation & Compliance Maintain clear, accurate, and up-to-date records of client interactions, project briefs, and meetings. Ensure timely submission of reports, trackers, and client status updates. Comply with internal documentation standards and audit requirements. Strategic Planning & Stakeholder Communication Participate actively in quarterly business reviews and account planning sessions. Contribute insights to strategic decision-making through client intelligence and market knowledge. Maintain regular, structured communication with key clients and internal teams to align goals and expectations. KPI parameters for Sales/Business Development Total Points: 100 S. No. Activity Total Points Target 1 Revenue Generation 20 100% 2 Key Accounts Health 10 100% 3 Quotation sent 10 30 Quotation 4 Quotation Converted 10 12 Quotation 5 Client Meetings 10 10 Meetings 6 Sales Pipeline 10 20 Lakh 7 Payment Collection 10 100% 8 Profit Margin 5 >45% 9 Attendance 5 100% 10 CSAT 10 95% KPI Target: 85% Responsibilities Requirements: Excellent Communication Skills Apply now Show more Show less

We are looking for a qualified Business Consultant to help our clients reform their operations and support their business by providing intuitive guidance. You will be an important ally to every organization who wants to invest in change and improvement and needs help as to where and how. You will also undertake projects on behalf of the clients business when it lacks resources or motive to perform them in-house. A successful business consultant has first and foremost a broad knowledge of the many facets of business and market forces. The ideal candidate will also possess great problem-solving skills to provide solutions and recommendations that will increase profitability and efficiency. The goal is to contribute to the clients long lasting success so that our reputation can expand along with our clientele. Responsibilities Organize and execute assigned business projects on behalf of clients (recruiting, payroll, promotional campaigns etc.) according to clients requirements Meet with assigned clients when needed and perform an initial assessment of a problematic situation Collect information about the clients business through a variety of methods (shadowing, interviews, surveys, reading reports etc.) Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes Formulate recommendations and solutions with attention to a clients wishes, capabilities and limitations forming concise reports Present findings and suggestions to clients with ample justification and practical advice Develop detailed business plans to drive small or radical changes Assist the client in implementing the plan and resolve any occasional discrepancies Provide guidance for any occurring problems and issues Requirements And Skills Proven experience as business consultant or equivalent Knowledge of diverse business matters such as IT, Marketing, HR etc. Proficiency in MS Office Familiarity with a wide selection of business management software (CRM, ERP etc.) and databases Outstanding communication and interpersonal skills Analytical mind with excellent data collection and analysis skills Aptitude in creative problem-solving BSc/BA in business administration or relevant field; MSc/MA in a specialized business field will be an advantage Certified Management Consultant is a plus This job is provided by Shine.com Show more Show less

Customer Relationship Executive (CRE) – Parent & Student Relations Location: Meerut, Uttar Pradesh Organization: RK International School Employment Type: Full-time Experience: 1–4 years (experience in school/education/customer service preferred) Joining: Immediate About RK International School: RK International School is a CISCE-affiliated institution in Meerut focused on blending academic excellence with Indian cultural values and holistic development. With 700+ students and a growing parent community, we are looking for a dedicated Customer Relationship Executive to be the connecting bridge between the school and its families. Role Objective: To ensure a high-quality experience for parents and students by providing timely assistance, handling inquiries, resolving concerns, and building long-term trust and satisfaction with the school. Key Responsibilities: Parent Communication: Serve as the first point of contact for parents—walk-ins, calls, WhatsApp, and email. Handle inquiries related to fees, transport, academic schedule, events, etc. Provide accurate, friendly, and solution-focused responses. Follow-Up & Feedback: Follow up with new and existing parents for updates, feedback, and satisfaction surveys. Maintain communication logs and update CRM or Excel databases regularly. Relationship Management: Build rapport and trust with parents to encourage retention and referrals. Resolve grievances or escalate issues to the appropriate department with promptness and professionalism. Support & Coordination: Coordinate with school departments (accounts, academics, transport) to solve queries. Assist during PTMs, Open Houses, orientation days, and school functions. Documentation & Reporting: Maintain parent interaction records, complaint logs, and follow-up reports. Prepare daily/weekly reports for the management team. Key Requirements: Graduate in any stream (education, communication, or hospitality preferred). 1–4 years of experience in a customer service or relationship role (school/education background is a plus). Excellent verbal and written communication skills in Hindi and English. Friendly, calm, and solution-oriented attitude. Basic computer proficiency (MS Excel, Email, WhatsApp Business, etc.). Desirable Attributes: Empathetic and emotionally intelligent. Strong listening and problem-solving skills. Ability to multitask and remain professional under pressure. Perks & Benefits: Competitive fixed salary School-based working hours Supportive work culture and growth opportunity Direct interaction with school leadership and management How to Apply: Send your CV and a short note on “Why customer relationship matters in a school” to: Email: hr_department@rkinternational.org Website: www.rkinternational.org Phone: +91-9410682963 Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9997615327

Location Name: Padrauna Khadda MFI Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio Show more Show less

We are Hiring For Enquiry Manager Company Profile: Food Buddies is an industry’s leading food consultancy firm propelled to its success by a young dynamic team. We give life and form to your concept and set it rolling. We make sure that your concept has high commercial values. Our motto is to make the idea and concept of every client a success by listening, analyzing and customizing the right solution to save precious time, money and energy. The Different verticals of our services are · Food Product development · Food Industry Implementation · Business Growth Strategy · Food Branding · Food legal Qualifications and Experience Bachelor's/master’s degree in marketing, Business, or a related field. 3–5 years of experience in Lead Generation. The ideal candidate will spearhead our lead generation strategies, optimize the process, and build a robust pipeline for our sales team. Roles and Responsibilities : Enquiry Processing Management · Direct oversight of all incoming customer/client enquiries across channels (email, phone, web forms, social media) · Establish and maintain standard operating procedures for enquiry handling · Develop response templates for common enquiry types to ensure consistency · Implement priority classification system for efficient enquiry routing · Set and monitor service level agreements (SLAs) for response times · Create escalation pathways for complex or sensitive enquiries Team Leadership · Manage a team of enquiry specialists/coordinators (typically 5-15 members) · Recruit, train, and develop team members for effective enquiry handling · Allocate workload based on enquiry volume, complexity, and team capacity · Conduct regular performance reviews and provide constructive feedback · Identify skill gaps and implement targeted training programs · Foster a customer-centric culture within the enquiry management team Quality Assurance · Develop quality standards for enquiry responses across all channels · Implement regular monitoring through call/email reviews and evaluations · Conduct calibration sessions to ensure consistent handling approaches · Provide real-time coaching for improvement opportunities · Track quality metrics such as first contact resolution and accuracy · Gather and analyze customer feedback on enquiry handling experience Operational Management Process Optimization · Analyze enquiry patterns to identify improvement opportunities · Streamline enquiry handling workflows for efficiency and effectiveness · Implement automation where appropriate for routine enquiries · Develop knowledge management systems for quick information access · Regularly review and update enquiry handling procedures · Identify bottlenecks in the enquiry resolution process Technology Management · Oversee enquiry management software and ticketing systems · Ensure proper utilization of CRM systems for enquiry tracking · Implement and maintain self-service solutions where appropriate · Collaborate with IT on system enhancements and integrations · Evaluate new technologies to improve enquiry management capabilities · Generate and analyze reports from enquiry management systems Resource Planning · Forecast enquiry volumes based on historical data and business activities · Schedule appropriate staffing levels to meet expected demand · Manage contingency planning for unexpected volume spikes · Balance resource allocation across different enquiry channels · Identify peak periods and implement strategies to manage high volumes · Optimize resource utilization through workflow management Strategic Responsibilities Data Analysis & Reporting · Develop comprehensive reporting on enquiry metrics and trends · Analyse root causes of common enquiries to address underlying issues · Present performance insights to senior management · Track key performance indicators such as resolution time and backlog · Identify patterns and trends that may impact other areas of the business · Develop actionable recommendations based on enquiry data Cross-Functional Collaboration · Coordinate with product/service teams to address product-related enquiries · Liaise with marketing department regarding campaign-generated enquiries · Work with sales teams to convert information-seeking enquiries to opportunities · Collaborate with operations to resolve service or delivery-related queries · Partner with compliance/legal on sensitive or regulated enquiry matters · Provide feedback to relevant departments based on customer enquiries Customer Experience Enhancement · Identify opportunities to improve overall customer experience · Develop proactive communication strategies to reduce avoidable enquiries · Enhance self-service options to empower customers · Implement customer satisfaction surveys specific to enquiry handling · Analyze customer journey touchpoints related to enquiry generation · Recommend improvements to reduce enquiry volumes while maintaining satisfaction Specialized Functions Complaint Management · Oversee escalated complaints within the enquiry management function · Develop effective resolution strategies for complex complaints · Monitor regulatory compliance in complaint handling · Track complaint metrics and identify systemic issues · Implement service recovery protocols following complaints · Conduct root cause analysis to prevent recurring complaints Knowledge Management · Develop and maintain comprehensive knowledge base for enquiry handling · Ensure regular updates to response templates and information resources · Coordinate with subject matter experts to verify technical information · Implement version control for all enquiry handling documents · Train team on knowledge management tools and resources · Measure and optimize knowledge base effectiveness Business Continuity · Develop contingency plans for managing enquiries during disruptions · Implement remote working capabilities for enquiry handling teams · Create backup procedures for system outages · Establish communication protocols during crisis situations · Conduct regular testing of business continuity plans Show more Show less

Position Title : Program Manager – Afforestation and Ecological Restoration Location : Assam (Must be willing to travel extensively across the state) Experience : 4–6 years Compensation : As per industry standards Qualification : Master’s Degree in Botany, Environmental Science, Forestry, Horticulture, or a related field. Job Overview We are seeking a passionate and experienced Program Manager to lead and manage afforestation and ecological restoration initiatives across Assam. This role requires a dynamic professional with strong ecological expertise, field management experience, and the ability to drive multi-stakeholder collaborations for environmental impact. Key Responsibilities 1. Stakeholder Engagement Establish and nurture strong relationships with corporate partners, government agencies, volunteer groups, and local communities. Facilitate stakeholder alignment and participation to advance project goals and environmental awareness. 2. Project Planning & Execution Plan, implement, and oversee afforestation and ecological restoration projects, including habitat regeneration, waterbody restoration, and natural resource conservation. Ensure timely execution, resource coordination, and quality delivery across diverse ecological landscapes. 3. Site Surveys & Biodiversity Assessment Carry out biodiversity assessments including species identification, habitat evaluation, and ecological mapping to inform site-specific restoration strategies. Conduct comprehensive site surveys to assess the suitability of locations for urban afforestation, ecological restoration, waterbody rejuvenation, and other nature-based interventions. 4. Reporting & Documentation Develop comprehensive reports, M&E frameworks, and technical documentation. Prepare presentations and updates for internal teams, donors, and regulatory authorities. 5. Team Coordination & Workflow Oversight Supervise and coordinate on-ground teams to ensure task alignment, safety, and efficient project execution. Troubleshoot field challenges and streamline operations across multiple locations. Preferred Skills & Competencies Project Management & Leadership Proven ability to lead multidisciplinary teams and manage end-to-end execution of environmental projects. Skilled in planning, budgeting, and project lifecycle management. Adaptability & Field Readiness Comfortable working in both field and office settings. Demonstrates initiative, resilience, and a problem-solving mindset in diverse terrain and conditions. Communication & Collaboration Strong interpersonal and written communication skills. Fluency in English, Hindi and local languages preferred for effective engagement with diverse stakeholders. Digital & Technical Proficiency Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Capable of preparing proposals, project budgets, and data-driven reports. Policy & Regulatory Knowledge Understanding of environmental laws, forest and biodiversity policies, and conservation-related government programs. Desired Skills Hands-on experience in implementing projects related to: Miyawaki afforestation Botanical gardens and biodiversity parks Waterbody and lake rejuvenation Natural resource management and watershed development Ecological Survey Techniques Expertise in ecological monitoring using field instruments (GPS, data sheets, cameras). Ability to identify flora and fauna, evaluate habitats, and document biodiversity indicators. Show more Show less

Job Title: Senior HR Manager Location: Thrissur, Kerala Department: Human Resources Experience: 8+ Years Employment Type: Full-time HireFlex Global is a fast-growing IT solutions provider delivering innovative software and AI-driven products across industries. We are on a mission to build a people-centric organization where innovation, collaboration, and career growth thrive. JOB OVERVIEW We are seeking an experienced and dynamic Senior HR Manager to lead and enhance our HR operations. This role is critical in shaping our people strategy, driving employee engagement, managing end-to-end HR functions, and acting as a trusted partner to business leaders. KEY RESPONSIBILITIES Strategic HR Leadership Drive HR strategy aligned with business goals and growth plans Serve as a strategic advisor to leadership on talent and organizational matters Talent Acquisition & Workforce Planning Oversee recruitment strategies for tech and non-tech roles Ensure timely and quality hiring across functions and levels Performance Management & Employee Development Implement performance management systems (OKRs/KPIs) Design and drive training, learning, and leadership development initiatives Employee Engagement & Culture Foster a high-performance and inclusive work culture Plan and execute engagement programs, surveys, and feedback mechanisms HR Policies, Compliance & Operations Update and ensure compliance with labor laws and regulations Oversee payroll, leave management, and HRMS systems Manage disciplinary actions and employee grievance redressal Compensation & Benefits Benchmark, design, and implement competitive C&B structures Manage performance-linked incentive and bonus programs HR Analytics & Reporting Track and report on HR metrics (turnover, retention, engagement) Use data to guide decisions and drive continuous improvement REQUIREMENTS Master’s degree in Human Resources / Business Administration or related field 8+ years of progressive HR experience, including 3+ years in a leadership role in an IT/Tech company Strong understanding of HR laws, practices, and tools (ATS, HRMS, etc.) Proven experience in talent management, org development, and scaling HR in growth environments Excellent interpersonal, negotiation, and communication skills Strong analytical mindset and decision-making ability Show more Show less

Company Overview: CashKaro is India’s #1 cashback platform, trusted by over 25 million users. We drive more sales for Amazon, Flipkart, Myntra, and Ajio than any other paid channel, including Google and Meta. Backed by Ratan Tata and a recent $16 million funding from Affle, we’re rapidly scaling past ₹300 crore in revenue toward ₹500 crore. Our influencer referral platform, EarnKaro, is trusted by over 500,000 influencers, sending unmatched traffic to top online retailers. BankKaro, our latest venture, is fast becoming India’s go-to FinTech aggregator. Join our dynamic team and shape the future of online shopping, influencer marketing, and financial technology in India! Role Overview: We are looking for a Product Designer with 2-4 years of experience to drive user retention and activation across CashKaro’s digital platforms. The ideal candidate should have expertise in user-centered design, modern design systems, and data-driven decision-making, with the ability to execute high-quality designs within deadlines. In this role, you will collaborate across teams to deliver impactful marketing campaigns, seamless product experiences, and engaging designs. You will optimize user journeys, manage design systems, and own end-to-end UI projects that contribute to CashKaro’s growth. If you’re passionate about crafting intuitive and functional designs, we’d love to have you onboard! Key Responsibilities: Marketing Campaigns: Work closely with the marketing team to create designs that enhance user engagement and conversions. Product Features & User Experience: Ideate and design retention- and activation-focused features, ensuring seamless user flows. Collaboration with Tech Teams: Ensure design specifications are accurately implemented, proactively resolving any discrepancies. Design System Management: Maintain and scale CashKaro’s design system, ensuring consistency across products. Data-Driven Design: Use insights from product and data teams to optimize user experiences and address pain points. User Testing & Research: Conduct usability testing and leverage feedback to refine designs and improve journeys. End-to-End UI Ownership: Take charge of UI projects from concept to final execution. Visual Asset Creation: Design icons, imagery, and other elements that enhance aesthetics and usability. Must-Have Skills: Design Tools: Proficiency in Figma (Primary), Sketch, and Adobe Creative Suite (Photoshop, Illustrator). Product & Feature Design: Experience designing features that solve user problems and drive business impact. Platform Expertise: Experience designing for web and mobile platforms (iOS and Android). Wireframing & Prototyping: Ability to create wireframes, prototypes, and high-fidelity UI designs. Design Systems Knowledge: Experience managing tokens, color palettes, typography, and reusable components. Cross-Team Collaboration: Strong communication skills to collaborate with PMs, tech teams, and stakeholders. Speed & Efficiency: Ability to execute fast-paced designs, especially for marketing-driven landing pages and contextual experiences. Good-to-Have Skills: Data Analytics: Familiarity with Google Analytics, Hotjar, or Mixpanel to derive user insights. Motion Design: Experience with After Effects, Lottie, or Principle for interactive UI. User Research: Ability to conduct qualitative research, user surveys, and journey mapping. Why Join Us? Startup Culture: Join a passionate and energetic team driven by hustle and camaraderie. Compensation & Benefits: Best-in-class salaries, ESOPs, and ample growth opportunities. Innovation-Driven Environment: Work on creative and high-impact projects. Employee Well-Being: Medical insurance, flexible WFH options, and learning & development sessions. Cool Perks: Team outings, in-house events, and much more! We believe in a diverse and inclusive workplace where we learn from each other. CashKaro and EarnKaro are Equal Employment Opportunity and Affirmative Action employers. Qualified applicants will be considered regardless of race, gender, religion, age, marital status, disability, or veteran status. Show more Show less

Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Provides customer support, resolving customer requests and consultation on enquiries related to HR administrative processes and procedures. Responsibilities Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management. Provides an excellent service experience when executing employee-facing processes. Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities. Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics. Degree Requirement Degree or equivalent experience desired Skill Descriptors Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities. Level Working Knowledge: Gathers data for use in the analysis of business processes. Illustrates problems, opportunities and methods for improving existing business processes. Suggests ways to reduce variation and/or waste in processes. Helps evaluate what factors should be addressed in the change program. Participates in requirements analysis for process changes. Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner. Level Working Knowledge: Follows defined procedures to document all routine information. Identifies relevant established standards, policies and practices. Fulfills routine information capture needs in own area. Uses automated tools to capture, organize and archive relevant information. Cites examples of different types of relevant information that need to be captured. Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Working Knowledge: Provides a quality of service that customers describe as excellent. Resolves common customer problems. Responds to unexpected customer requests with a sense of urgency and positive action. Provides direct service to internal or external customers. Documents customer complaints in a timely manner. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations. Level Working Knowledge: Assists employees with personal or professional problems. Conducts employee satisfaction surveys and documents interviewees' concerns and issues. Explains organizational policies, procedures and processes for dealing with employee relations issues. Addresses routine problems or disciplinary issues related to employee relations, such as grievances. Interprets and communicates employee relations policies and procedures at the local level. HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management. Level Working Knowledge: Analyzes policy and standards documentation and ensures organizational compliance. Maintains a specific set of standards and associated HR procedures. Communicates and refers potential exceptions upward for review and approval. Assists in the development and implementation of specific procedures. Provides feedback for the improvement of HR procedures. Human Resources Consulting: Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives. Level Working Knowledge: Utilizes a specific management consulting process. Applies a specific HR consulting model in an engagement. Provides line management with written reports proposing options and courses of action for HR issues. Interprets various sets of HR data in coming to conclusions and proposing actions. Facilitates meetings for gathering HR data, implementing HR strategies and resolving HR problems. Human Resources Operations: Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly. Level Working Knowledge: Implements a specific aspect of day-to-day HR operations according to HR strategies. Assists training sessions related to HR processes and systems. Documents routine work flow, resource requirements, dependencies and criticalities. Records all HR data and transactions in Human Resources Information Systems (HRIS). Generates and interprets standards and management reports on HR activities. Relocation is available for this position. Posting Dates: June 12, 2025 - June 24, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community. Show more Show less

Company Description Shingora is a leading manufacturer of shawls, stoles, scarves, and fabrics for men, women, and kids based in Ludhiana. The brand has evolved into a global entity with a focus on traditional design and modern sensibilities. Shingora uses the best silk, cotton, wool, cashmere, and pashmina to craft products admired for their quality. Role Description This is a full-time on-site role for a Senior Human Resources Generalist with 5+ years of experience at Shingora in Ludhiana. The role will involve managing HR functions, implementing HR policies, overseeing employee benefits, and benefits administration. Key Responsibilities: Recruitment & On-boarding: o Source and screen potential candidates through various channels (e.g., job boards, social media, employee referrals). o Conduct initial phone screens and schedule interviews. o Coordinate and participate in the interview process. o Conduct background checks and reference verifications. o Extend job offers and negotiate employment terms. o Plan and execute employee on-boarding programs, including orientation, welcome kits, and buddy programs. Employee Retention: o Conduct employee engagement surveys and analyze results. o Implement initiatives to improve employee morale and satisfaction (e.g., employee recognition programs, social events). o Address employee concerns and resolve conflicts promptly and effectively. o Monitor employee turnover rates and identify areas for improvement. Training & Development: o Identify training needs and develop training programs (e.g., workshops, seminars, online courses). o Conduct training sessions and evaluate their effectiveness. o Maintain training records and track employee development progress. o Assist in the development of employee career paths. Performance Appraisal: o Assist in the development and implementation of performance appraisal processes. o Collect and analyze performance data. o Provide support to managers in conducting performance reviews. o Track employee performance goals and progress. o Prepare performance reports for management review. Administrative Support: o Maintain employee records and HR documentation (e.g., personnel files, leave records). o Assist with HR-related administrative tasks (e.g., payroll processing, benefits administration). o Stay updated on relevant HR laws and regulations. Skills & Qualifications: · Bachelor's degree in Human Resources, Business Administration, or a related field. · 5+ years of experience in a generalist HR role. · Strong communication, interpersonal, and organizational skills. · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). · Excellent problem-solving and decision-making abilities. Ability to work independently and as part of a team. R Show more Show less

Job Overview: We are looking for the B2B Sales Manager to drive and manage bulk dairy product sales to institutional clients by identifying B2B opportunities, ensuring seamless order fulfillment, maintaining strong customer relationships, and achieving revenue growth through market insights and strategic coordination. ________________________________________ KRAs, Brief Descriptions, and Responsibilities KRA 1: B2B Sales Target Achievement Brief: Achieve monthly and annual sales targets by maximizing order volumes from institutional clients. Roles & Responsibilities: Set monthly targets based on product and region. Monitor actual vs target sales with regular reporting. Identify high-volume clients and optimize offers. Work with supply chain to avoid stock-outs. Track performance of high-volume clients. KRA 2: B2B Lead Generation & Pipeline Development Brief: Generate and qualify new B2B leads from high-potential sectors like hotels, bakeries, sweet shops, etc. Roles & Responsibilities: Research and list potential institutional buyers. Cold-call or visit to generate interest. Maintain a CRM database with lead status. Classify leads by business potential. Coordinate sampling and product trials. KRA 3: Market Research & Business Intelligence Brief: Continuously study and report market trends, customer preferences, competitor moves, and demand patterns. Roles & Responsibilities: Collect data on consumption trends by sector. Map procurement practices of competitors’ clients. Share price benchmark updates weekly. Identify gaps in competitor offerings. Present actionable insights to the management. KRA 4: Customer Acquisition & Onboarding Brief: Convert potential institutional customers into buyers and onboard them efficiently. Roles & Responsibilities: Pitch product features, pricing, and benefits. Draft customized commercial proposals. Manage sampling and trial orders. Facilitate KYC and legal onboarding. Monitor first 30-day customer engagement. KRA 5: Daily Order & Requirement Collection Brief: Ensure accurate, consistent daily order capture from all active B2B clients. Roles & Responsibilities: Schedule daily check-ins with clients for requirements. Record order quantities by SKU. Coordinate urgent requests with plant. Track fulfillment history and adjust forecasts. Share consolidated orders with supply chain team. KRA 6: Coordination with Plant & Supply Chain Brief: Align daily B2B demand with production and logistics for timely fulfillment. Roles & Responsibilities: Share daily demand sheets with plant team. Prioritize dispatches for key clients. Coordinate stock movement with logistics. Provide real-time updates to clients on status. Escalate issues proactively to prevent delays. KRA 7: Customer Satisfaction & Complaint Resolution Brief: Ensure prompt resolution of client issues and maintain high service standards. Roles & Responsibilities: Track complaints related to product, quantity, delivery. Acknowledge complaints within 2 hours. Coordinate with quality/logistics for root cause. Share resolution status with customer. Measure satisfaction via feedback surveys. KRA 8: Competitor Monitoring & Price Benchmarking Brief: Stay updated with market pricing and competitor strategy to fine-tune our offering. Roles & Responsibilities: Collect real-time pricing of competitors. Map their discounts, offers, and credit terms. Observe changes in service and fulfillment model. Update team via weekly competitor tracker. Suggest pricing and packaging improvements. KRA 9: Reporting & Analytics Brief: Maintain timely, insightful reports on performance, market trends, and revenue. Roles & Responsibilities: Prepare daily/weekly/monthly sales MIS. Analyze account-wise volume growth. Track category-wise profitability. Present dashboards to CSO weekly. Provide input for sales forecasting. KRA 10: Relationship Management with Key B2B Accounts Brief: Build long-term relationships with top clients to ensure retention and repeat sales. Roles & Responsibilities: Assign dedicated follow-ups to major clients. Celebrate customer milestones and feedback. Review supply experience quarterly. Personalize support for top 20 clients. Drive loyalty by improving TAT and customization. Additional Key Responsibilities: Support participation in food expos, institutional roadshows, or bulk buyer meetings. Identify cross-selling opportunities with allied products. Support the development of promotional material for B2B clients. Maintain updated client documentation (legal/KYC). Train junior sales officers or B2B executives under the manager. ________________________________________ Qualifications & Experience: Education: • Bachelor's Degree in Business Administration, Commerce, or equivalent. Experience: • 5- years of experience in modern sales of premium dairy or food products (FMCG experience preferred). ________________________________________ Additional Information: Work Environment: • 6-day workweek (Monday to Saturday). Shift: • General (9:00 AM – 6:00 PM); may vary based on business needs. Other Requirements: • Must own a two-wheeler with valid license and insurance. • Passion for supporting local farmers and sustainable practices. Show more Show less

Company Overview: Bankai Group is a dynamic global conglomerate renowned for its expansive portfolio covering sectors such as agribusiness, composite products, FMCG, telecom services, fintech, blockchain, IT solutions, entertainment, consulting, and venture capitalism Bankai Group entered the Indian food industry with a mission to offer high-quality products at affordable prices, aligned with its animal welfare initiative, Amoya Happy Cow Farm. The profits generated from milk sales at this farm are reinvested into animal care on a non-profit basis. Bankai Agrifoods, under the Amoya brand, operates as a for-profit organization with a state-of-the-art manufacturing facility capable of processing 200,000 liters of milk daily. Situated on a 30-acre property near Baroda, Gujarat, this facility recently completed its first year of producing high-quality dairy products, including ghee, buttermilk, paneer, curd, and yogurt. The flagship product, Amoya Pure Ghee, is crafted to the highest standards of purity and taste, making it a trusted choice The company aims to create an ecosystem by partnering with farmers and cow farms to produce quality products for the B2B segment while establishing the Amoya brand in the B2C market. Key products include Amoya Pure Ghee and butter, alongside by-products like paneer, flavored milk, curd, and buttermilk. ________________________________________ Job Overview: We are looking for the B2B Sales Manager to drive and manage bulk dairy product sales to institutional clients by identifying B2B opportunities, ensuring seamless order fulfillment, maintaining strong customer relationships, and achieving revenue growth through market insights and strategic coordination. ________________________________________ KRAs, Brief Descriptions, and Responsibilities KRA 1: B2B Sales Target Achievement Brief: Achieve monthly and annual sales targets by maximizing order volumes from institutional clients. Roles & Responsibilities: Set monthly targets based on product and region. Monitor actual vs target sales with regular reporting. Identify high-volume clients and optimize offers. Work with supply chain to avoid stock-outs. Track performance of high-volume clients. KRA 2: B2B Lead Generation & Pipeline Development Brief: Generate and qualify new B2B leads from high-potential sectors like hotels, bakeries, sweet shops, etc. Roles & Responsibilities: Research and list potential institutional buyers. Cold-call or visit to generate interest. Maintain a CRM database with lead status. Classify leads by business potential. Coordinate sampling and product trials. KRA 3: Market Research & Business Intelligence Brief: Continuously study and report market trends, customer preferences, competitor moves, and demand patterns. Roles & Responsibilities: Collect data on consumption trends by sector. Map procurement practices of competitors’ clients. Share price benchmark updates weekly. Identify gaps in competitor offerings. Present actionable insights to the management. KRA 4: Customer Acquisition & Onboarding Brief: Convert potential institutional customers into buyers and onboard them efficiently. Roles & Responsibilities: Pitch product features, pricing, and benefits. Draft customized commercial proposals. Manage sampling and trial orders. Facilitate KYC and legal onboarding. Monitor first 30-day customer engagement. KRA 5: Daily Order & Requirement Collection Brief: Ensure accurate, consistent daily order capture from all active B2B clients. Roles & Responsibilities: Schedule daily check-ins with clients for requirements. Record order quantities by SKU. Coordinate urgent requests with plant. Track fulfillment history and adjust forecasts. Share consolidated orders with supply chain team. KRA 6: Coordination with Plant & Supply Chain Brief: Align daily B2B demand with production and logistics for timely fulfillment. Roles & Responsibilities: Share daily demand sheets with plant team. Prioritize dispatches for key clients. Coordinate stock movement with logistics. Provide real-time updates to clients on status. Escalate issues proactively to prevent delays. KRA 7: Customer Satisfaction & Complaint Resolution Brief: Ensure prompt resolution of client issues and maintain high service standards. Roles & Responsibilities: Track complaints related to product, quantity, delivery. Acknowledge complaints within 2 hours. Coordinate with quality/logistics for root cause. Share resolution status with customer. Measure satisfaction via feedback surveys. KRA 8: Competitor Monitoring & Price Benchmarking Brief: Stay updated with market pricing and competitor strategy to fine-tune our offering. Roles & Responsibilities: Collect real-time pricing of competitors. Map their discounts, offers, and credit terms. Observe changes in service and fulfillment model. Update team via weekly competitor tracker. Suggest pricing and packaging improvements. KRA 9: Reporting & Analytics Brief: Maintain timely, insightful reports on performance, market trends, and revenue. Roles & Responsibilities: Prepare daily/weekly/monthly sales MIS. Analyze account-wise volume growth. Track category-wise profitability. Present dashboards to CSO weekly. Provide input for sales forecasting. KRA 10: Relationship Management with Key B2B Accounts Brief: Build long-term relationships with top clients to ensure retention and repeat sales. Roles & Responsibilities: Assign dedicated follow-ups to major clients. Celebrate customer milestones and feedback. Review supply experience quarterly. Personalize support for top 20 clients. Drive loyalty by improving TAT and customization. Additional Key Responsibilities: Support participation in food expos, institutional roadshows, or bulk buyer meetings. Identify cross-selling opportunities with allied products. Support the development of promotional material for B2B clients. Maintain updated client documentation (legal/KYC). Train junior sales officers or B2B executives under the manager. ________________________________________ Qualifications & Experience: Education: Bachelor's Degree in Business Administration, Commerce, or equivalent. Experience: 5- years of experience in modern sales of premium dairy or food products (FMCG experience preferred). ________________________________________ Additional Information: Work Environment: 6-day workweek (Monday to Saturday). Shift: General (9:00 AM – 6:00 PM); may vary based on business needs. Other Requirements: Must own a two-wheeler with valid license and insurance. Passion for supporting local farmers and sustainable practices Job Type: Full-time Pay: ₹300,000.00 - ₹750,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

Location: Kothrud, Pune Stipend: Rs 15,000 - Rs 20,000 per month About Us: Sapience Techsystems is a leading provider of end-to-end design and manufacturing solutions, enabling customers in their digital transformation journey. We are seeking a creative and detail-oriented Marketing & Content Intern to support our brand-building and content-driven outreach efforts. Key Responsibilities: · Draft and schedule professional LinkedIn posts aligned with current campaigns. · Support email campaign creation using tools like Mailchimp or Zoho Campaigns. · Assist in developing and formatting case studies based on successful projects and client outcomes. · Help design and update brochures and other marketing materials. · Prepare and distribute weekly LinkedIn/Google Form surveys to gather market insights. · Support promotion and content repurposing of monthly webinars. Requirements: · Currently pursuing or recently completed a degree in Marketing, Mass Communication, Design, or a related field. · Strong writing, editing, and storytelling skills. · Familiarity with LinkedIn and email campaign tools (Mailchimp/Zoho/HubSpot). · Basic graphic design skills (e.g., Canva, Adobe tools) are a plus. · A keen eye for detail and understanding of professional branding. What You Will Gain: · Hands-on experience in B2B marketing for the tech/manufacturing industry. · Exposure to content strategy, branding, and professional digital communications. · Certificate and performance-based recommendation letter upon successful completion. Show more Show less

Opportunity Alert for DGCA-Certified Drone Pilots! Aeroscan Technology is expanding its team in Kolkata and looking for skilled professionals in mining surveys and LiDAR operations. Candidate Profile: DGCA-certified pilot 3+ years in mining survey & mapping Hands-on with LiDAR data acquisition If you or someone in your network fits the bill, this could be a game-changing role! Feel free to DM me for a referral or tag someone who should see this. Show more Show less

Company Profile Altor Life Sciences Pvt. Ltd. is a dynamic and innovative pharmaceutical company committed to advancing healthcare by offering high-quality and affordable pharmaceutical products. Since our inception, we have quickly established a trusted reputation in the industry across the west, north-east, and south zones of India. Our dedication to excellence and innovation drives our success. For more information, visit our website: Job Description Job Title : Medical Sales Representative Department : Sales and Marketing Location : Chennai, Tamil Nadu Reports To : Area Sales Manager (ASM) Job Type : Full-time, day shift Benefits : Salary (CTC): 3.5-6 LPA Allowances: TA/DA as per company policy Incentives: Performance-based incentives Objective : To effectively promote and sell Altor Life Sciences’ pharmaceutical products to healthcare professionals and chemists, achieving sales targets within the assigned territory. Key Responsibilities 1. Sales and Promotion Regularly visit and build good relations with assigned doctors, chemists, and stockists. Promote Altor Life Sciences' products to healthcare professionals, persuading doctors to prescribe our medicines by providing scientific information on their benefits. Achieve monthly and annual sales targets. 2. Territory Management Prepare and submit monthly Tour Plans (TP) for approval by the ASM. Submit daily TP, and adhere strictly to the approved plans. Maintain an average of 12 doctor calls and 8 chemist calls per day. Submit Daily Call Reports (DCR) and Retail Chemist Prescription Audit (RCPA) via the sales app promptly from the call locations. Ensure timely and accurate submission of Personal Order Booking (POB). 3. Business Growth Develop strategies to expand the customer base and improve sales figures. Identify and onboard new doctors and chemists in the assigned territory. Implement strategies and campaigns, including facilitating medical conferences, to drive business growth. 4. Stock Analysis Regularly check with retail chemists to ensure the availability of company products. Meet with stockists frequently to verify sufficient stock of company products. 5. Competitor Analysis Conduct regular surveys of competitors' products, prices, and promotional schemes. Report findings monthly to the ASM. 6. Policies and Procedures Adhere to all company policies. Maintain professional behavior and ethical standards at all times. Job Specification 1. Education Bachelor’s degree (required). Science/biology background (preferred). 2. Experience Pharmaceutical sales experience: Minimum 2 years (required). 3. Skills Sales Skills : Effective promotion and selling of pharmaceutical products; Strong negotiation and persuasion skills. Communication : Excellent verbal and written communication skills; Ability to build and maintain professional relationships with healthcare professionals. Organizational Skills : Capability to plan and execute daily activities systematically; Proficiency in managing multiple tasks and meeting deadlines. Technical Proficiency : Familiarity with pharmaceutical sales software/app; Basic understanding of pharmaceuticals and medical terminologies. Analytical Skills : Ability to analyze market trends and competitor activities; Competence in reporting and data analysis. Problem-Solving : Proactive approach to addressing issues and challenges; Capacity to adapt to changing circumstances and solve problems effectively. 4. Personal Attributes High ethical standards and integrity. Self-motivated and goal-oriented. Strong work ethic and reliability. Ability to work independently and as part of a team. 5. Physical Requirements Ability to travel extensively within the assigned territory (required). Medically fit to handle the demands of fieldwork (required). Contact Information Phone: +91 89808 08997 Email: hr@altorlifesciences.com Address: Altor Life Sciences Pvt. Ltd., 1st Floor, Block A, Plot No. G-1931, Almighty Gate, G.I.D.C. Metoda, Tal: Lodhika, Rajkot – 360021 Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹600,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Experience: Pharmaceutical sales: 2 years (Preferred) Language: Tamil (Preferred) English (Preferred) Work Location: In person

Project Planning & Management: Job Title: ELV Project Engineer Company: Daccess IT Infra Pvt Ltd Location: Aurangabad Office Location: Pune About Daccess IT Infra Pvt Ltd: Daccess IT Infra Pvt Ltd is a leading provider of state-of-the-art security systems, IT infrastructure solutions, and office automation. We specialize in delivering customized and integrated solutions, including CCTV, Access Control, Fire Alarm Systems, Public Address Systems, and more, for various commercial, institutional, and residential projects. Our commitment lies in innovation, execution, and providing high-quality, cost-effective solutions that ensure the safety and security of our clients. Job Summary: We are seeking a highly skilled and motivated ELV (Extra Low Voltage) Project Engineer to join our growing team. The ELV Project Engineer will be responsible for the end-to-end management of ELV projects, from design and planning to installation, testing, commissioning, and handover. The ideal candidate will possess strong technical expertise in various ELV systems, excellent project management skills, and the ability to collaborate effectively with clients, consultants, and internal teams to deliver projects on time and within budget, adhering to the highest quality standards. Key Responsibilities: Lead and manage ELV projects from initiation to completion, ensuring adherence to project scope, objectives, timelines, and budgets. Develop detailed project plans, schedules, and resource allocation strategies. Coordinate with clients, consultants, architects, contractors, and internal teams to gather requirements, provide updates, and ensure smooth project execution. Conduct site surveys and assessments to determine project feasibility, identify potential challenges, and propose optimal solutions. Prepare and maintain comprehensive project documentation, including design drawings, technical submittals, progress reports, and as-built drawings. Technical Design & Engineering: Design and engineer comprehensive ELV system solutions, including but not limited to CCTV (IP and Analog), Access Control Systems, Fire Alarm Systems, Public Address Systems, Intrusion Detection Systems, Video Door Phones, and other integrated security and building management systems. Prepare detailed Bill of Quantities (BOQs), cost estimations, and technical proposals. Ensure all designs and installations comply with relevant industry standards, codes, and regulations (e.g., NFPA, BIS, local fire safety norms). Perform load calculations and system sizing for ELV equipment. Stay updated on emerging technologies and industry trends in ELV systems. Installation & Commissioning Supervision: Oversee and supervise on-site installation, testing, and commissioning of ELV systems. Ensure all work is executed according to approved designs, specifications, and quality standards. Troubleshoot and resolve technical issues or conflicts that arise during the installation and commissioning phases. Conduct thorough system testing and calibration to ensure optimal performance and functionality. Client & Stakeholder Management: Act as the primary technical point of contact for clients, addressing their queries and concerns. Provide technical support and training to clients and their teams on the operation and maintenance of installed ELV systems. Build and maintain strong, long-term relationships with clients and other stakeholders. Vendor & Procurement Coordination: Assist in the selection and procurement of ELV equipment and materials, working with vendors to ensure optimal solutions and cost-effectiveness. Negotiate with suppliers on technical and commercial aspects of products. Qualifications: Bachelor/Diploma Degree in Electrical Engineering, Electronics Engineering, Computer Engineering, or a related field education in Technical domain. Minimum of 1-2 years of proven experience in ELV systems project management and implementation. Strong knowledge and hands-on experience with a variety of ELV systems, including: CCTV (IP and Analog) Access Control Systems (Biometric, RFID, etc.) Fire Alarm Systems (Addressable and Conventional) Public Address (PA) Systems Networking components related to ELV systems. Proficiency in project management software and tools (e.g., Microsoft Project, AutoCAD, etc.). Excellent project management, organizational, and time management skills. Strong problem-solving and analytical abilities. Exceptional communication (written and verbal) and interpersonal skills. Ability to work independently and collaboratively as part of a team. A valid driver's license (preferred). What Daccess IT Infra Pvt Ltd Offers: A challenging and rewarding work environment. Opportunity to work on diverse and innovative ELV projects. Professional growth and development opportunities. Competitive salary and benefits package. Contact Hr@daccess.in Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Application Question(s): Have you managed ELV system projects involving [specific systems like LAN Networking, CCTV, access control, fire alarm, etc.]? Please describe your role and responsibilities Education: Diploma (Preferred) Experience: Project planning: 1 year (Required) Language: English (Preferred) License/Certification: Driving Licence (Preferred) Location: Aurangabad, Maharashtra (Required) Willingness to travel: 50% (Preferred) Work Location: In person Expected Start Date: 20/06/2025

Position : Senior HR Associate – IT Recruitment & HR Operations Location : Indore Experience : 2–4 years Employment Type : Full-Time Key Responsibilities : IT Recruitment Manage end-to-end IT recruitment: sourcing, screening, interviewing, and onboarding. Collaborate with hiring managers to understand role requirements and design effective sourcing strategies. Use job portals, LinkedIn, employee referrals, and social media to attract top talent. Maintain and update the recruitment tracker and generate weekly reports. Ensure excellent candidate experience and employer branding throughout the process. Employee Engagement Plan, coordinate, and execute engagement initiatives (festive celebrations, wellness programs, R&R, etc.). Conduct regular feedback sessions, pulse surveys, and engagement analytics. Foster a positive and inclusive workplace culture. Performance Management Assist in planning and executing the performance appraisal cycle (goal setting, mid-year, annual reviews). Coordinate with managers to track and document employee performance. Support implementation of Performance Improvement Plans (PIP), where necessary. Grievance Handling & HR Operations Act as the first point of contact for employee concerns or grievances, ensuring fair and timely resolution. Maintain confidentiality and compliance with HR policies. Support HR documentation, policy communication, and audits. Assist in maintaining employee records, attendance, and leave data. Required Skills & Qualifications : Bachelor’s degree in Human Resources, Business Administration, or related field. 2–4 years of experience in IT recruitment and core HR functions. Strong understanding of technical roles (Java, .NET, QA, UI/UX, etc.). Excellent communication, interpersonal, and conflict-resolution skills. Hands-on experience with HRMS/ATS and MS Excel. Ability to handle multiple tasks and meet deadlines in a dynamic environment. Preferred Attributes : High ownership and initiative-taking attitude Empathetic and approachable personality Attention to detail with strong follow-through Strong organizational and problem-solving skills Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): Current Salary Expected Salary Notice Period Education: Master's (Required) Experience: IT Industry : 2 years (Required) IT Recruitment : 1 year (Required) Location: Indore, Madhya Pradesh (Required) Work Location: In person

Location: Noida, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets. Role : Assistant Manager – Learning & Culture Location : Noida Job Summary This role is within the Talent, Learning & Culture team which is a part of Human Resources function. This role involves managing the learning events, training sessions, and diversity & inclusion activities to foster a positive and inclusive work environment. The position is responsible for designing, implementing, and evaluating learning programs and initiatives that promote diversity, equity, and inclusion (DEI) within an organization by collaborating with various stakeholders. Responsibilities: Diversity and Inclusion: Support the implementation of diversity and inclusion initiatives, and work with our DEI council to ensure timely actions and practices. Design and arrange to deliver training programs and workshops on topics related to DEI to increase awareness and understanding of DEI. Conduct needs assessments, surveys, and evaluations to measure the effectiveness of diversity and inclusion programs and recommend improvements Provide expertise and guidance to managers and employees on incorporating inclusive practices into their daily work and decision-making processes Stay up to date with emerging trends and best practices in DEI Monitor and report on key diversity metrics and progress towards DEI goals Learning and Development Be responsible to manage the entire cycle of training management, especially the behavioural trainings including needs assessment, solution development and delivery, tracking and evaluating training effectiveness as well as continuous improvement. Collaborate with cross-functional teams to identify learning needs; plan and organize learning events, workshops, and training sessions Collaborate with internal stakeholders to ensure learning programs and activities align with organizational goals and values. Conduct assessments, surveys, and data analysis to identify learning gaps and measure the effectiveness of training through various evaluation methods Collaborate with the stake holders to ensure the effectiveness of learning programs, keep them informed of training status for their respective orgs through periodic reports, meetings, etc. Work with internal trainers, global academies and external vendors to ensure the learning deliveries in alignment with the business. Continuously improve training programs and provide innovative solutions to maximize the training effectiveness Perform other related duties as required to ensure departmental goals are met. Collaborate with other training team members to make a great training team. Qualifications Bachelor's or Master's degree in HR or Social Sciences. A specialization in DEI is desirable Demonstrated experience in designing and managing learning programs (leadership development/ behavioural), Demonstrated experience in implementing diversity, equity, and inclusion initiatives Strong understanding of DEI concepts, practices, and strategies in organizational settings At least 5 years of experience in a training/ DEI role. Ability to build relationships and collaborate with diverse stakeholders, including employees at all levels, and leadership teams. Excellent communication skills for collaborating with subject matter experts and stakeholders and ‘Make it Happen’ attitude is strongly the base for this role. Expertise in developing, planning, implementing and assessing trainings. Strong communication and presentation skills. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!