Support Engineer, SFT

Amazon

1 years

0 Lacs

Bengaluru Karnataka India

Posted:4 days ago| Platform:

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Skills Required

support compliance ids verification service deployment aws sqs software development troubleshooting debugging scripting communication data algorithms drive documentation linux unix server management automate maintenance test onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description Seller Compliance and Trust team enables sellers to be policy and product compliant for doing their business within India. Our team supports sellers by providing tax Ids verification features making them compliant to sell products in India marketplace. We also build the seller experience to view the policy violations on their account or product listings and enable them to remediate them as soon as possible. At a strategic level we own multiple key platforms and initiatives that are instrumental in shaping the product and business direction. Our team is actively involved in defining key product features that impact the our sellers business and growth. Job Responsibilities: - Follow a tech SOP for completing a project/on boarding tasks. Write codes accomplishing some small task or rectifying some issue happening in a service. Understand and debug minor issues occurring in a service when a TT comes/ PE raised. Prod deployment and sanity. Reassign the TTs to the write teams following the SOP. Write scripts for automations to fix commonly occurring issues. Understand and work on AWS services like Lambda, SQS, DDB. Basic Qualifications 1+ years of software development, or 1+ years of technical support experience Experience troubleshooting and debugging technical systems Experience scripting in modern program languages A degree in Computer Science or at least one year relevant experience in a large-scale online technical operations environment. Good communication skills. Strong in any one scripting language Basic understanding of data structures and algorithms. Excellent written and verbal communication skills to facilitate efficient and effective interaction with peers and customers Effective organisational skills to maintain a consistently high standard of operations in a busy environment Confidence to initiate, drive and manage conference calls involving multiple stakeholders Excellent troubleshooting and documentation skills Preferred Qualifications Basic Linux/Unix command knowledge. Good communication skills. Basic AWS knowledge. (Preferred not necessary) Instances in previous job experience of tech related work, ownership and going ahead than their assigned work to solve some issues. Strong knowledge of the computer science fundamentals and good understanding of distributed software systems. Exposure to server-less cloud computing is a strong plus. Experience with technical support, incident response and incident management. Able to automate select systems administration tasks through creation and maintenance of scripts and tools Exposure to Test Driven Development, CI/CD process to achieve zero touch deployments. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2970683 Show more Show less