to manage subscription plans, billing, and payment processes. The role involves monitoring subscriptions, ensuring timely collections, maintaining accurate records, and communicating effectively with customers. You will work with subscription management tools, payment platforms, and internal teams to deliver smooth and efficient operations.

Core Responsibilities

Monitor and manage subscriptions, pricing plans and other billable services.
Track all subscription related activities including sign-ups
Manage billing and payment-related communications through support channels
Coordinating with the relevant team to obtain necessary approvals where applicable.
Follow up with clients to ensure timely resolution.
Keep subscription and pricing information accurate and up to date across systems and public channels.
Prepare and present subscription and revenue reports, highlighting trends and risks.
Collaborate with internal teams, vendors, and payment partners to address issues.

Requirements

Understanding of subscription-based business models and billing workflows.
Proficiency with subscription management tools
Familiarity with online payment gateways and basic regulatory guidelines.
Strong analytical, reporting, and problem-solving skills.
Excellent communication and customer-handling skills.

Qualifications

Bachelors degree in Business Administration, Finance, Commerce, or a related field.

Experience

At least 1 year experience in subscription management, billing, payments, or operations.
Prior experience in SaaS, e-commerce, or other subscription-based businesses is preferred.

Why Join Us

Be part of a fast-paced and growing business environment.
Gain exposure to global customers and modern subscription management platforms.
Opportunity to develop skills and grow within the organization.

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Subscriptions Management Executive