Product Operations Executive thiruvananthapuram 1 - 3 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

We're seeking a customer-focused Product Operations Executive to be the bridge between our healthcare clients and our technical teams. You'll provide expert support for our B2B digital health platform, manage technical setups, and ensure seamless customer experiences. Core Responsibilities Product Support: Handle inquiries on product features, issue investigation and resolution, where required in collaboration with other teams. Customer Onboarding: Supporting customers on setups of their preferred product configurations involving white-labelling, configuration of their 3rd party service accounts. Customer Success: Help customers derive the best value for their business from the product features by engaging with customers and educating them on how best to use the product. Requirements Has strong technical aptitude with web and mobile apps and embraces technology as a tool for creating efficient workflows Possesses exceptional communication skills with both customers and technical teams Demonstrates initiative, ownership mentality, and analytical problem-solving abilities Process-oriented thinker who continuously evaluates and optimizes workflows for maximum efficiency Knowledge steward who actively maintains and updates team documentation and knowledge bases Customer value champion who leverages every interaction to help clients maximize their product ROI Balances customer advocacy with organizational priorities Understands healthcare technology environments, security and compliance considerations Has previously worked on supporting a SaaS product In summary, if you meet the above requirements and the following, we would like to hear from you. 1-3 years experience in product support for technology platforms Qualification in any field is fine, so long as you meet the above requirements Must be willing to work in hybrid mode i.e. at the office as well This role offers the opportunity to make a significant impact at the intersection of healthcare and technology, working with a collaborative team focused on delivering exceptional client experiences.

React Front-End Developer thiruvananthapuram 3 - 8 years INR 4.0 - 7.0 Lacs P.A. Work from Office Full Time

We are looking for an experienced React Front-End Developer to join our team. You will be responsible for building and maintaining high-performance, user-centric interfaces that power digital health services across the globe. The ideal candidate is passionate about building fast, scalable applications using modern development practices and has a deep understanding of React, HTML, CSS, and JavaScript. Youll collaborate closely with our backend, product, and design teams to deliver seamless user experiences that are fast, secure, and AI-powered. Must be willing to work in hybrid mode. Requirements Core Skills Strong proficiency in JavaScript and HTML5 Expert knowledge of React.js and associated tools Hooks, Context API, component patterns oState management libraries (Redux, Zustand, etc.) Experience with Next.js and server-side rendering Advanced styling skills using Tailwind CSS, SASS, or styled-components Experience building responsive UIs from Figma design specs Deep understanding of performance optimization techniques, including lazy loading, memoization, prefetching, and hydration Working knowledge of WebRTC and real-time connectivity using WebSockets Familiarity with Progressive Web Apps (PWA): offline support, caching strategies, and service workers Front-End Engineering Practices Semantic HTML and clean UI architecture Strong understanding of security considerations in frontend development (XSS, content sanitization, CSP) Knowledge of i18n implementation and cross-browser compatibility AI-First Development Practices As an AI-native platform, we expect developers to be comfortable working with modern AI tooling: Experience using AI-powered IDEs and assistants, such as Cursor, Bolt.new, GitHub Copilot etc Familiarity with Model Context Protocols (MCPs) and their role in customizing LLM behavior in app interfaces Ability to implement AI-powered UI components, such as chat interfaces, smart input fields, summarizers, or assistant panels Use of AI-generated styling suggestions, image generation tools, or layout prototyping Exposure to AI-assisted testing or workflow tools Testing QA Strong experience with frontend testing tools such as Jest, React Testing Library, Cypress, or Playwright Ability to debug and profile using browser dev tools and performance monitors Comfortable setting up and maintaining automated testing workflows in CI pipelines We would be interested to know about Experience working on healthcare-related platforms i.e. familiarity with compliance requirements for HIPAA, GDPR and standard data protection regulations. Awareness of healthcare data standards such as HL7 FHIR, ICD, LOINC etc. Experience with low-bandwidth UX optimization or mobile-first application development Contributions to open-source projects or developer communities focused on modern web development Why Join Us Work on a mission-driven product in the digital healthcare space Be part of a team that embraces AI-first development practices Build and ship meaningful features that impact real-world healthcare delivery Enjoy a high-ownership, fast-paced environment with growth opportunities Collaborate onsite with experienced engineers, designers, and product leaders in our Trivandrum office.

Full Stack Developer (React & Node.js) thiruvananthapuram 3 - 8 years INR 6.0 - 10.0 Lacs P.A. Work from Office Full Time

Were looking for an experienced Full Stack Developer to join our team. In this role, you will build and maintain high-performance front-end interfaces and scalable backend APIs that power real-time, AI-enhanced, and healthcare-critical workflows. This role requires strong expertise across both React and Node.js, comfort working with AI development tools, and a keen interest in building production-grade healthcare applications. Must be willing to work in hybrid mode. What Youll Bring Core Front-End Skills Strong proficiency in JavaScript and HTML5 Expert knowledge of React.js and related tools: Hooks, Context API, component-based architecture State management libraries (Redux, Zustand, etc.) Experience with Next.js and server-side rendering (SSR) Styling expertise using Tailwind CSS, SASS, or styled-components Ability to implement responsive UIs from Figma design specifications Familiarity with Progressive Web Apps (PWA) including caching strategies and offline support Working knowledge of WebRTC and real-time WebSocket-based interactions Core Back-End Skills Advanced experience with Node.js and Express.js Strong working knowledge of Sequelize ORM and MySQL for data modeling and performance tuning Hands-on experience with ElasticSearch for advanced search capabilities Proficiency with Redis and RabbitMQ and AWS SQS for caching and async queues Experience building and optimizing REST APIs with proper security and rate-limiting Experience with AWS services: EC2, RDS, S3, IAM, CloudWatch, Lambda, and SQS/SNS AI-First Development Practices As part of an AI-native development team, you will regularly work with AI-powered features, APIs, and tools across the full stack. Experience integrating LLMs (OpenAI, Claude, etc.) and AI workflows Understanding of prompt design, token management, and model orchestration Familiarity with Model Context Protocols (MCPs) to enable dynamic AI behavior Exposure to RAG pipelines and vector databases such as pgvector or Pinecone Daily usage of AI dev tools like Cursor, Bolt.new, GitHub Copilot, or Codeium Ability to implement AI-powered UIs like chat assistants, summarizers, and content generators Bonus: Experience using AI tools for log analysis, test case generation, or observability Testing QA Strong experience in testing across the stack: Jest, Mocha, Supertest for backend React Testing Library, Cypress, Playwright for frontend Familiarity with tools like Postman, Newman, or API test automation Understanding of writing maintainable, regression-proof code with CI-integrated testing workflows We would be interested to know about Experience working on healthcare-related platforms i.e. familiarity with compliance requirements for HIPAA, GDPR and standard data protection regulations. Awareness of healthcare data standards such as HL7 FHIR, ICD, LOINC etc. Experience building for low-bandwidth environments or mobile-first markets Contributions to open-source projects or communities around full stack development Why Join Us Work on a mission-driven product transforming preventive and virtual healthcare Be part of a team that embraces modern architecture and AI-first development practices Build real-world solutions for doctors, patients, and healthcare institutions across the globe Collaborate onsite with product, design, and engineering teams in our Trivandrum office Take ownership of features that directly impact patient health and system efficiency

Node.js Backend Developer thiruvananthapuram 3 - 8 years INR 4.0 - 7.0 Lacs P.A. Work from Office Full Time

We are looking for a highly skilled Node.js Backend Developer to join our team. Youll take ownership of critical backend services, APIs, and infrastructure that power our patient-provider interactions, AI workflows, and healthcare data systems. This role is ideal for someone with deep experience in backend architecture, performance optimization, and modern cloud infrastructurewhos also excited about the possibilities AI brings to system design, workflow automation, and healthcare intelligence. Must be willing to work in hybrid mode. Requirements Core Backend Skills Strong proficiency in Node.js and Express.js Expertise in MySQL and Sequelize ORM, including performance tuning, schema design, and migrations Experience with ElasticSearch for full-text search, filtering, and aggregations Proficiency in Redis for caching, session management, and pub/sub Familiarity with RabbitMQ, AWS SQS for async processing and distributed job queues Experience working with WebSockets for real-time services (e.g., notifications, chat, streaming transcripts) Exposure to Next.js API routes and middleware for hybrid applications Cloud Infrastructure Performance Solid understanding of AWS services: EC2, RDS, S3, CloudWatch, IAM, SQS/SNS and Lambda Ability to design scalable, modular APIs with clear separation of concerns and robust error handling Strong debugging and profiling skills, including experience with performance bottleneck analysis and monitoring tools Awareness of API rate limiting, authentication/authorization best practices, and RESTful design principles AI-First Development Practices As part of an AI-native platform, you'll be expected to collaborate closely on AI-driven features and use AI tools for development and system design. Experience integrating AI workflows and LLM APIs (e.g., OpenAI, Claude, open-source models) Understanding of prompt design, context management, and token optimization Familiarity with RAG pipelines and vector databases like pgvector or Pinecone Experience using Model Context Protocols (MCPs) to enable dynamic AI behavior in response to user/system inputs Proficient in using AI developer tools such as Cursor, Bolt.new, Copilot, or Codeium for development acceleration and refactoring Bonus: Experience with AI-powered observability, log summarization, or error classification tools Testing Quality Assurance Strong experience with unit and integration testing frameworks: Jest, Mocha, Supertest, Playwright Familiarity with API testing tools like Postman Experience writing testable and maintainable code, with attention to regression coverage We would be interested to know about Experience working on healthcare-related platforms i.e. familiarity with compliance requirements for HIPAA, GDPR and standard data protection regulations. Awareness of healthcare data standards such as HL7 FHIR, ICD, LOINC etc. Exposure to microservices, event-driven architecture, or background task queues in production Experience building real-time, low-latency systems, or applications for limited-connectivity environments Why Join Us Work on a mission-driven platform transforming digital healthcare Be part of a team that builds with AI-first practices and modern cloud-native tooling Contribute to a high-performance architecture supporting users across multiple countries Enjoy a collaborative, in-office development culture in our Trivandrum workspace Build backend systems that directly impact the lives of patients and care teams

Subscriptions Management Executive thiruvananthapuram 1 - 6 years INR 1.0 - 4.0 Lacs P.A. Work from Office Full Time

We are looking for a detail-oriented and organized Subscriptions Management Executive to manage subscription plans, billing, and payment processes. The role involves monitoring subscriptions, ensuring timely collections, maintaining accurate records, and communicating effectively with customers. You will work with subscription management tools, payment platforms, and internal teams to deliver smooth and efficient operations. Core Responsibilities Monitor and manage subscriptions, pricing plans and other billable services. Track all subscription related activities including sign-ups Manage billing and payment-related communications through support channels Coordinating with the relevant team to obtain necessary approvals where applicable. Follow up with clients to ensure timely resolution. Keep subscription and pricing information accurate and up to date across systems and public channels. Prepare and present subscription and revenue reports, highlighting trends and risks. Collaborate with internal teams, vendors, and payment partners to address issues. Requirements Understanding of subscription-based business models and billing workflows. Proficiency with subscription management tools Familiarity with online payment gateways and basic regulatory guidelines. Strong analytical, reporting, and problem-solving skills. Excellent communication and customer-handling skills. Qualifications Bachelors degree in Business Administration, Finance, Commerce, or a related field. Experience At least 1 year experience in subscription management, billing, payments, or operations. Prior experience in SaaS, e-commerce, or other subscription-based businesses is preferred. Why Join Us Be part of a fast-paced and growing business environment. Gain exposure to global customers and modern subscription management platforms. Opportunity to develop skills and grow within the organization.