Strategic Account Manager

SAM - Strategic Account Manager

Location: Gurgaon

Role & responsibilities

• Responsible for the incremental revenue growth on both IT product and services offerings.
• Protecting the Existing Revenue Stream from Competition & Downward Tariff Revision.
• Achieve monthly, quarterly, and annual revenue targets for IT hardware, peripherals, IT services, and software solutions.
• Seeding New Products & Services - Cross Selling & Up selling - to enhance overall revenue
• Work closely with OEM Account Managers in designated accounts and workout winning strategy.
• Business planning & Accurate Forecasting - on Revenue, Order booking, Gross Addition, Gross Net, Net Addition, Churn, Billing, Collection & Bad debts.
• Coordination with Other teams for same account across teams to ensure sync in terms of tariff offering, other circle acquisitions, Order fulfilment, Issues Resolution & various other day to day activities
• Monitor the service delivery and service assurance aspects are in line with agreed SLA / MSA
• Facilitating Collections Team to ensure timely payments and reduction in bad debts
• Manages detailed Account dossier and update periodically.
• Adhere and comply to all processes and systems of organization.
• Encourage an atmosphere of trust, openness and communication and an attitude based on working together and shared objectives.

Preferred Candidate Profile

• Proven experience in

  Direct Sales

  with a strong track record of achieving revenue targets.
• Exposure to

  B2B Sales

  , handling corporate clients and building long-term business relationships.
• Strong background in

  Corporate Sales

  of IT hardware, networking solutions, and related services.