Store Manager - Thane

• Job Summary:
  

• Key Responsibilities:
  

Sales & Customer Experience

• Achieve monthly and annual store sales targets.
• Ensure superior customer service and personalized shopping experience for every client.
• Guide customers in selecting outwits, footwear, and accessories based on occasion and style preferences.
• Build and retain a loyal customer base through consistent engagement and relationship management.
  

Store Operations

• Oversee daily store operations ensuring smooth functioning.
• Maintain store ambiance, cleanliness, and visual merchandising in line with brand guidelines.
• Monitor inventory, stock levels, and coordinate replenishment with HO.
• Ensure accurate billing, cash handling, and reconciliation at end of day.
• Handle customer feedback, complaints, and returns efficiently.
  

Inventory Management

• Maintain systematic data for stock levels, pending orders & deliveries.
• Prepare periodic MIS for sales-to-stock ratio, pending production.
• Ensure minimum stock levels are maintained and reorder materials as required.
• Monitor inward and outward movement of goods and update inventory systems.
• Ensure physical & system inventory tallies
  

Team Management

• Lead, motivate, and train the sales and support staff to deliver excellence in service.
• Conduct daily briefings, set sales targets, and review performance.
• Identify training needs and ensure grooming and product knowledge standards are maintained.
  

Reporting & Coordination

• Prepare weekly/monthly sales reports and share with management.
• Provide insights on customer preferences, slow-moving inventory, and current market trends.
• Required Skills & Attributes
• Strong leadership, communication, and people management skills.
• Excellent knowledge of ethnic menswear, fabrics, cuts, styles, and footwear.
• Fashion-conscious with a good sense of aesthetics and attention to detail.
• Customer-centric mindset with a luxury retail approach.
• Good analytical and problem-solving abilities.
• Qualification & Experience
• Graduate or Diploma in Fashion / Retail Management preferred.
• 5–8 years of experience in retail, including at least 2–3 years in a managerial role.
• Prior experience with premium or designer ethnic menswear / footwear brands will be preferred.