Work from Office
Full Time
Designation: Store Manager Position- Multiple Key Roles and Responsibility Sales Ownership & Customer Conversion Drive walk-in to sales conversion, maintain high AOV and UPT. Ensure consultative selling with complete product knowledge. Lead Management Track and close all incoming leads effectively through the CRM tool. Ensure timely follow-ups, accurate lead tagging, and proper closure remarks. Audit & Compliance Readiness Ensure the store is always audit-ready by maintaining SOPs, hygiene, VM standards, and documentation. Take full accountability for passing internal surprise audits on store health, process adherence, and compliance. Customer Experience & Escalation Handling Deliver best-in-class in-store experience aligned with SleepyCats brand promise. Proactively liaise with the Customer Experience (CE) Team for quick resolution of escalations and post-purchase queries. Online Reputation & GBP Health Monitor and respond to all Google Business Profile (GBP) reviews. Actively encourage satisfied customers to leave positive feedback and improve stores digital presence. Maintenance & Upkeep Ensure zero open store maintenance issues by coordinating with the admin/vendor teams for quick resolution. Maintain an impeccable store ambience at all times. Basic Requirements Minimum 4 years of work experience in premium or lifestyle retail, with at least 2 years in a team leadership role. Proficient in MS Office tools (Excel, Word, PowerPoint) and comfortable working with CRM platforms. Strong communication skills and experience in managing customer-facing teams. Open to travel for customer consultations or new store setups, as required.
Sleepycat
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Pune, Bengaluru, Delhi / NCR
1.0 - 4.0 Lacs P.A.
Mumbai
3.5 - 4.5 Lacs P.A.
Bengaluru
3.0 - 4.2 Lacs P.A.
8.0 - 10.0 Lacs P.A.
Experience: Not specified
4.5 - 8.5 Lacs P.A.
India
Experience: Not specified
7.2 - 8.4 Lacs P.A.
Ludhiana
6.0 - 7.2 Lacs P.A.
Sambalpur
2.64 - 3.0 Lacs P.A.
3.6 - 10.0 Lacs P.A.
Ahmedabad, Chennai, Bengaluru
3.0 - 5.5 Lacs P.A.
