Store Manager

Preethi Silks is seeking an experienced Store Manager to lead its Malappuram branch. The role involves managing daily store operations, sales performance, customer service, and team supervision. The ideal candidate should have retail management experience—especially in textile or ethnic wear—and strong leadership and organizational skills.

Key Responsibilities:Store Operations

• Oversee smooth functioning of the store on a daily basis
• Ensure proper implementation of SOPs and store policies
• Maintain visual merchandising, cleanliness, and store ambiance

Sales & Customer Service

• Achieve monthly and seasonal sales targets
• Deliver an excellent shopping experience to customers
• Handle customer queries, returns, and complaints effectively

Team Leadership

• Recruit, train, schedule, and monitor staff performance
• Conduct regular staff meetings and assign daily tasks
• Motivate the team to achieve sales goals and maintain discipline

Inventory & Merchandising

• Ensure optimal stock levels and coordinate timely replenishment
• Minimize stock discrepancies and conduct inventory checks
• Plan and maintain effective visual merchandising displays

Reporting & Administration

• Prepare daily, weekly, and monthly reports for the Operations Manager
• Manage billing issues, store records, and petty cash
• Coordinate with other departments for smooth operations

Required Qualifications:

• Graduate in Business, Commerce, or related fields
• Minimum 4–10 years of experience in retail or apparel management
• Fluency in Malayalam and English (Hindi/Tamil is a plus)
• Proficiency Microsoft Excel

Key Skills:

• Strong leadership and team management
• Sales-focused and result-driven approach
• Customer-first mindset
• Effective communication and conflict resolution skills
• Knowledge of ethnic wear, silk sarees, and fashion trends is a bonus

Working Conditions:

• Location: Preethi Silks, Malappuram
• Work Days: 26 working days per month (i.e., 5 weekly offs on a rotational basis)
• Willingness to work extended hours during peak periods

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

Application Deadline: 26/07/2025