Store Manager

Job Title: Store Manager

Location:Jubilee Hills, Hyderabad

Employment Type: Full-time

Working Hours: 11 AM – 10 PM

Working Days:6 days week, rotational week off

Joining: Immediate preferred

Salary: 30-40k

About the Company

Nappa Dori is one of India’s foremost contemporary design brands that has captured the imagination of a global audience through its carefully curated design aesthetic and exceptional craftsmanship. The brand is rooted in a philosophy that blends artisanal sensibilities with minimalism, offering a seamless harmony between form and function.

Nappa Dori has established flagship stores across India, Dubai, Sri Lanka, and the United Kingdom. It also operates a thriving online business and is stocked at some of the world’s leading design destinations including Fortnum & Mason, The Conran Shop, Selfridges, and more.

In India, Nappa Dori’s presence spans across Delhi, Gurgaon, Chandigarh, Mumbai, Pune, Hyderabad, and Bengaluru.

Key Responsibilities

1. Staff Management

• Recruit, hire, train, and supervise store staff.
• Set clear expectations, assign duties, and schedule shifts effectively.
• Coach, mentor, and provide performance feedback to ensure high team productivity.

2. Sales & Customer Service

• Drive sales strategies to achieve revenue goals and KPIs.
• Monitor sales trends, identify growth opportunities, and execute action plans.
• Maintain superior customer service standards and resolve escalations.

3. Inventory & Merchandising

• Manage inventory levels to minimize stock-outs and overstock situations.
• Oversee product merchandising, ensuring attractive and consistent displays.

4. Financial Management

• Prepare and manage budgets, ensuring effective cost control.
• Analyze financial reports and take corrective actions to maximize profitability.

5. Operational Efficiency

• Ensure store cleanliness, organization, and compliance with safety standards.
• Implement operational policies and streamline processes for efficiency.

6. Reporting & Communication

• Share regular performance and sales reports with higher management.
• Maintain effective communication with management, colleagues, and cross-functional teams.

7. Compliance & Regulations

• Ensure compliance with all legal, regulatory, and company requirements.
• Stay updated with industry best practices and regulatory changes.

Qualifications & Requirements

• Minimum 3 years of experience in retail store operations.
• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
• Proven track record of progressive leadership in retail.
• Strong leadership, people management, and interpersonal skills.
• Excellent communication and customer service abilities.
• Proficient in retail management systems and reporting tools.
• Strong analytical, organizational, and problem-solving skills.
• Knowledge of inventory control, merchandising, and financial analysis.
• Ability to work in a fast-paced retail environment with flexible shift timings.

Job Type: Full-time

Pay: ₹14,948.47 - ₹40,000.00 per month

Work Location: In person