Store Manager

Job Title: Store Manager

Job Location: Alangulam, tenkasi district

Position Type: Full-Time

Job Summary:

The Store Manager will oversee the daily operations of karthika stores, ensuring a high level of customer service, smooth operations, and a motivated team. The Store Manager will be responsible for managing staff, inventory control, sales targets, and ensuring the store is well-maintained. This role is pivotal in creating a positive and productive environment for both customers and employees.

Key Responsibilities:

• Team Leadership & Staff Management:
• Hire, train, and manage store employees, ensuring they understand and perform to company standards.
• Lead by example, providing ongoing coaching and performance feedback to the team.
• Schedule staff to meet operational demands, ensuring adequate coverage during peak hours.
• Customer Service Excellence:
• Ensure all customer inquiries, concerns, and complaints are handled professionally and promptly.
• Monitor store environment to ensure a high level of customer satisfaction.
• Develop strategies to improve customer loyalty and retention.
• Sales & Profitability:
• Set and monitor sales targets for the store, ensuring goals are met or exceeded.
• Analyze sales trends and take appropriate actions to drive sales growth.
• Identify opportunities to improve store performance and recommend new initiatives.
• Inventory & Stock Control:
• Oversee inventory management, ensuring stock levels are appropriate and orders are placed in a timely manner.
• Perform regular stock audits to ensure accuracy and prevent loss.
• Coordinate with suppliers and vendors to ensure timely deliveries and maintain optimal inventory levels.
• Store Operations & Maintenance:
• Ensure store is clean, organized, and visually appealing at all times.
• Maintain compliance with health and safety regulations.
• Oversee store security and implement loss prevention strategies.
• Administrative Duties:
• Manage store budgets, track expenses, and report on financial performance.
• Maintain accurate records of sales, payroll, and other administrative tasks.
• Prepare reports for senior management on store performance and key metrics.

Qualifications:

• Experience:
• Proven experience as a retail manager, assistant manager, or in a similar role within [industry, e.g., fashion, electronics, grocery].
• Strong understanding of customer service, sales, and retail operations.
• Skills:
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to work in a fast-paced environment and solve problems quickly.
• Education:
• High school diploma or equivalent (required).
• Bachelor's degree in business, management, or a related field (preferred).
• Other Requirements:
• Flexible availability, including nights, weekends, and holidays, based on store needs.
• Ability to lift and move stock (specific weight may vary by store).
• Passion for delivering outstanding customer service and driving sales.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person