Store Manager

Job Description: Store Manager

Position: Store Manager
Location: Elante Mall, Chandigarh
Department: Retail Operations
Reports to: Head of Retail
Must have experience in Jewelry

Job Summary:

The Store Manager will be responsible for overseeing all aspects of store operations, driving sales, ensuring customer satisfaction, and leading a team of store associates. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a proven track record of achieving sales targets and maintaining high standards of store performance.

Key Responsibilities:

• Strategic Development: Formulate and implement store strategies to attract and retain customers, increase store traffic, and maximize profitability.
• Sales Achievement: Lead the store team to meet and exceed sales goals through effective training, motivation, and feedback.
• Customer Satisfaction: Ensure high levels of customer satisfaction by providing excellent service and addressing customer needs and concerns.
• Store Administration: Oversee store operations, ensuring compliance with company policies, procedures, and regulations.
• Visual Merchandising: Maintain an outstanding store appearance by upholding visual merchandising standards.
• Market Analysis: Monitor buying trends, customer needs, and profitability to provide insights and propose innovative ideas to increase market share.
• Performance Management: Conduct performance appraisals, identify training needs, and develop career paths for store staff.
• Issue Resolution: Address and resolve issues that arise from staff or customers, including complaints and grievances.
• Role Model: Demonstrate exemplary behaviour and performance, setting a positive example for the entire team.

Additional Duties: Perform any additional store management duties as required.

Qualifications:

• Experience: Proven successful experience as a retail Store Manager.
• Leadership: Strong leadership skills with a business-oriented mindset.
• Customer Management: Excellent customer management skills to ensure a positive shopping experience.

Job Type: Full-time

Pay: ₹660,000.00 - ₹780,000.00 per year

Benefits:

• Provident Fund

Work Location: In person