Store Manager

As a Store Manager at Karthika Stores in Alangulam, Tenkasi district, your role will be crucial in overseeing the daily operations to ensure a high level of customer service, smooth operations, and a motivated team. You will be responsible for managing staff, maintaining inventory control, meeting sales targets, and ensuring the overall maintenance of the store to create a positive and productive environment for both customers and employees. Key Responsibilities: - Hire, train, and manage store employees, ensuring adherence to company standards. - Provide ongoing coaching and performance feedback to the team, leading by example. - Schedule staff effectively to meet operational demands, especially during peak hours. - Handle customer inquiries, concerns, and complaints professionally and promptly. - Monitor the store environment to uphold a high level of customer satisfaction. - Develop strategies to enhance customer loyalty and retention. - Set and monitor sales targets, analyzing sales trends to drive growth. - Identify opportunities for store performance improvement and recommend new initiatives. - Oversee inventory management, ensuring timely stock orders and accurate stock audits. - Maintain a clean, organized, and visually appealing store at all times. - Ensure compliance with health and safety regulations and implement loss prevention strategies. - Manage store budgets, track expenses, and report on financial performance. - Prepare reports for senior management on store performance and key metrics. Qualifications: Experience: - Proven experience as a retail manager or in a similar role within the retail industry. - Strong understanding of customer service, sales, and retail operations. Skills: - Excellent leadership, communication, and interpersonal skills. - Strong organizational skills with attention to detail. - Ability to work in a fast-paced environment and solve problems quickly. Education: - High school diploma or equivalent (required). - Bachelor's degree in business, management, or a related field (preferred). Other Requirements: - Flexible availability, including nights, weekends, and holidays based on store needs. - Ability to lift and move stock (specific weight may vary by store). - Passion for delivering outstanding customer service and driving sales. Please note that this position is full-time and permanent, with work location being in person at the store. Additionally, the benefits offered include Provident Fund.,