Store Manager

Job Title: Store In-Charge / Store Manager

Location: 2 Positions – Vadodara | 3 Positions – Surat
CTC: Up to ₹5.5 LPA
Joining Preference: Immediate to 15 Days
Industry Preference: Q-Commerce, Grocery, or Retail

Role Overview:

We are looking for experienced and result-driven Store In-Charge / Store Managers to lead and manage the daily operations of our stores in Vadodara and Surat. The ideal candidate should have strong experience in managing store-level performance metrics, leading teams, ensuring operational excellence, and delivering top-tier customer service.

Key Responsibilities:
Store Performance & Metrics:

• Take full accountability for store KPIs including On-Time Delivery (OTD), write-offs, customer complaints, and team attrition
• Monitor key operational reports to analyze trends and drive performance improvement
• Track and enhance store-level cost efficiency with a basic understanding of P&L

Inventory & Process Management:

• Ensure timely and accurate execution of GRN, PRN, cycle counts, FEFO, and expiry checks
• Minimize losses through effective inventory control and process adherence
• Follow and enforce all SOPs for store operations and compliance

Real-Time Monitoring:

• Utilize live dashboards to monitor store performance and address bottlenecks immediately
• Ensure smooth day-to-day functioning and on-ground resolution of operational issues

People Management:

• Prepare and manage team rosters and schedules
• Supervise and guide store staff; provide real-time feedback and coaching
• Ensure discipline, conduct timely recognition, and manage performance issues effectively

Skills & Competencies:
Core Skills:

• People and team management
• Strong communication and interpersonal skills
• Hands-on experience in store/retail/Q-commerce operations
• Process-oriented with an eye for detail

Personal Attributes:

• Customer-centric mindset
• High sense of ownership and accountability
• Proactive approach with execution speed
• Reliable, organized, and focused on timely delivery

Candidate Requirements:

• Education: Graduate (12th + 3 years degree minimum)
• Experience: Minimum 3–4 years in a retail/Q-commerce environment with team-handling experience
• Industry Exposure: Candidates from Grocery, Retail, or Q-Commerce backgrounds will be preferred

Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹550,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Work Location: In person