Storage Support Engineer II

Job Title: Enterprise Solution Specialist II – Storage

Location: Noida (Hybrid)

US Shift

Job Summary:

We are looking for an experienced level 2 Storage Engineer with expertise in Pure Storage, Dell EMC Unity, AWS storage services, and Cisco MDS switches to design, manage, and optimize our hybrid storage infrastructure. The ideal candidate will ensure high availability, performance, and security across on-premises and cloud storage environments while leading troubleshooting and automation initiatives.

Key Responsibilities:

On-Premises Storage Management:

Pure Storage:

• Administer Pure Storage FlashArray and Systems, including provisioning, replication (Active Cluster, Snapshots, Async/Sync), and performance tuning.
• Troubleshoot Purity OS, NVMe-oF, VMware/ESXi, and Kubernetes CSI integration.
• Implement Safe Mode, Secure Erase, and encryption for data security.
• Optimize storage using Pure1 Analytics and Cloud-Based Monitoring.

Dell EMC Unity:

• Manage Unity All-Flash and Hybrid arrays, including SAN/NAS provisioning, FAST Cache, and tiering.
• Configure replication (SyncIQ, Snapshots, Metro Sync) for disaster recovery.
• Monitor performance using Unisphere and CloudIQ.
• Troubleshoot issues related to block (iSCSI/FC) and file (NFS/SMB) storage.

Cisco MDS Switches:

• Configure and manage Cisco MDS 9000 series switches (VSANs, zoning, NPV/NPIV, Port Channels).
• Optimize SAN fabric performance, ISLs, and congestion management.
• Implement SAN security (FCSP, Port Security, Device Aliasing) and firmware upgrades.
• Automate SAN operations using Cisco DCNM (Data Center Network Manager).

Cloud Storage (AWS):

• Manage AWS storage services including EBS, S3, FSx, Storage Gateway, and Backup.
• Optimize cloud storage performance, cost, and lifecycle policies.
• Implement hybrid storage solutions (AWS Storage Gateway, DataSync, Snow Family).
• Ensure **data protection and compliance (AWS Backup, S3 Glacier, encryption).

General Storage & Automation:

• Design high-availability storage solutions (block, file, object) with multi-pathing (ALUA, MPIO).
• Automate provisioning and monitoring using Ansible, Python, PowerShell, or Terraform.
• Collaborate with virtualization (VMware/Hyper-V), backup and cloud teams.
• Lead root-cause analysis (RCA)for storage/SAN outages and performance issues.
• Maintain documentation (architecture diagrams, runbooks, capacity plans).

Required Skills & Qualifications:

• 5+ years of hands-on experience managing Pure Storage, Dell EMC Unity, Cisco MDS, and AWS storage.
• Deep expertise in Fiber Channel, iSCSI, NVMe-oF, SAN/NAS protocols, and hybrid cloud storage.
• Strong scripting skills (Python, Ansible, PowerShell, Terraform) for automation.
• Experience with storage replication, disaster recovery, and data migration.
• Certifications such as:
• Pure Certified Data Storage Associate
• Dell EMC Unity Specialist
• AWS Certified Storage Specialist
• Cisco CCNP Data Center (preferred)

Preferred Qualifications:

• Experience with Pure, Unity & Storage MDS/Nexus Switches.
• Knowledge of AWS/Azure storage services.
• Familiarity with ITIL processes (Change, Incident, Problem Management).

Why Join Us?

Work with cutting-edge hybrid storage technologies (Pure, Unity, MDS, AWS & Azure).

Lead large-scale storage transformation and cloud migration projects.

Collaborative environment with cross-functional IT and DevOps teams.