About the team:
Paytm is looking for an enthusiastic and results-driven State Head to expand our presence in the Electronic Data Capture (EDC) and Point-of-Sale (POS) solutions market.
Reporting Matrix: The role will report to the Regional Head and will have a team size of +200 ASMs/executives.
About the Role:
As a State Head for our EDC/POS business, you will be a key driver of our growth in Chandigarh. You will be responsible for building strong relationships with merchants, understanding their payment needs, and providing tailored EDC/POS solutions that help their businesses thrive. This role requires a blend of strategic thinking, hands-on sales execution, and team collaboration.
Key Responsibilities:
Leadership & Team Management (The "Coach" & "Motivator"): Identifying and attracting sales talent, especially important in regions with high attrition or rapid expansion. Inspiring, guiding, and empowering a team of sales executives/representatives to achieve their individual and collective targets. Fostering a positive and high-performance sales culture. Developing the skills of individual team members, providing constructive feedback, and helping them overcome challenges.
Market Expansion: Identify and develop new business opportunities within your assigned territory, focusing on the acquisition of new merchants for EDC/POS terminals and related payment solutions.
Client Relationship Management: Build and maintain strong, long-lasting relationships with merchants, understanding their evolving payment needs and ensuring high levels of customer satisfaction.
Sales Target Achievement: Consistently meet and exceed individual and team sales targets for EDC/POS activations, transaction volumes, and revenue generation.
5. Product Expertise: Become a subject matter expert on our full suite of EDC/POS terminals, payment gateways, value-added services, and industry trends.
Sales Cycle Management: Manage the entire sales cycle from lead generation, prospecting, qualification, proposal presentation, negotiation, to deal closure.
Market Intelligence: Gather market feedback, competitor activities, and industry trends to help refine sales strategies and product offerings.
Reporting & Analysis: Provide accurate sales forecasts, activity reports, and market insights to the leadership team.
Cross-functional Collaboration: Work closely with product, operations, and customer support teams to ensure seamless merchant onboarding and service delivery.