State Collection Manager

Job Title: State Collection Manager – 180+ DPD (Field Collections)

Location:

Department:

Job Type:

Reporting To:

Job Summary:

State Collection Manager

Key Responsibilities:

• Delinquency Recovery (180+ DPD):

• Drive collections and recovery from high-delinquency accounts (180+ DPD) through field-based strategies and legal processes.

• Field Team Leadership:

• Manage and supervise field recovery teams and collection agencies to ensure ground-level execution and efficiency.

• Skip Tracing & Settlements:

• Deploy skip tracing, address verification, and borrower tracing techniques to recover overdue amounts from difficult and absconding cases.

• Vendor & Agency Management:

• Onboard, monitor, and evaluate performance of external collection agencies; ensure legal and ethical recovery practices.

• Legal Coordination:

• Liaise with legal teams for initiating Sec 138 (cheque bounce), arbitration, SARFAESI, Lok Adalats, and other legal remedies as needed.

• Statewide Portfolio Oversight:

• Take ownership of state-level delinquent portfolio and contribute to national recovery objectives.

• Process Compliance:

• Ensure 100% adherence to RBI norms, company SOPs, and code of conduct in all recovery efforts.

• Reporting & MIS:

• Provide daily/weekly/monthly recovery status updates, agency scorecards, and actionable insights to senior management.

Candidate Requirements:

• Education:

  Graduate; BCOM preferred

• Experience:

  4-6 years in NBFC/banking collections, with at least 3 years in 180+ DPD/hard bucket field recovery

• Skill Set:

• Strong command over recovery and skip tracing techniques
• Knowledge of legal processes related to loan recovery
• Team and vendor management capabilities
• Proficiency in Excel, MIS, and recovery software/tools
• Strong communication in English and regional languages

Preferred Attributes:

• Exposure to fintech/NBFC collections in secured/unsecured lending
• Strong relationships with local recovery agencies and legal vendors
• Hands-on knowledge of Solomon Capital’s domain, products, and customer profiles

How to Apply:

manshi.ggn@bharatloan.com

“Application – State Collection Manager”