Collection Team Leader/Manager

Company Description

BharatLoan is an instant small loan provider, specializing in speedy emergency personal loans processed in less than 30 minutes. Our easy online process ensures paperless approval. We prioritize convenience and efficiency, making financial assistance more accessible to everyone.

Role Description

This is a full-time, on-site role for a Collection Team Leader/Manager located in Gurugram. The Collection Team Leader/Manager will oversee the debt collection process, manage and lead the collection team, analyze and report on collection performance, and ensure compliance with financial regulations. Daily tasks include coordinating with customers, developing collection strategies, and providing leadership and training to team members.

Qualifications

• Strong Analytical and Finance skills
• Experience in Debt Collection and Customer Service
• Proven Team Leadership and management abilities
• Excellent written and verbal communication skills
• Ability to work in a fast-paced and high-pressure environment
• Experience in financial services or related industry is a plus
• Relevant educational qualifications, such as a Bachelor's degree in Finance, Business, or related field