Sr. Specialist, Account Manager, Day Shift (Gurugram, SAAS sales/B2B)

Hiring Sr. Specialist, Account Manager, Day Shift (Gurugram, SAAS sales/B2B)

Role & responsibilities

• Ensure clients customers are consistently satisfied with the clients products and

services, and resolve escalated issues

• Achieve revenue-based quotas based on successful management of client accounts and

supporting processes to meet operational needs and growth objectives • Evaluate the

client's customer needs and propose potential solutions

• Serve as a single point of contact for the client customer and may coordinate the work of

client service teams

• Utilize data to successfully remediate customer concerns/roadblocks prohibiting

satisfaction

• Manage external competitive pressures and effectively handle objections
• Work with multiple stakeholders, building effective relationships with decision-makers

at all levels

• Responsible for managing sales territory and achieving monthly quotas
• Negotiate skillfully in tough situations
• Identify risk and barriers to success; develop contingency plans when necessary
• Identify opportunities for additional product or service sales
• Ability to provide consultative support
• May potentially attend vendor and/or external events, as needed
• May provide mentoring and guidance to more junior staff
• Use data to help influence buying/renewal process

Preferred candidate profile

• 3 years working in a sales or account management preferred
• Experience in high volume calling preferred
• Demonstrated ability to effectively communicate in a fast-paced environment while

developing positive relationships

• Proven track record of success in sales or account management, serving mid to large

clients

• Passion for exceptional customer experience and sales
• Demonstrated aptitude to learn and optimize new technology and data
• Advanced problem-solving skills
• Excellent knowledge of Microsoft Office programs
• Advanced verbal and written communication skills
• Salary: Upto 11.5 LPA

Interested, Call:

Rose (9873538143 / WA : 8595800635)

rose2hiresquad@gmail.com