Sr. Manager-Partner Lifecycle Operations

Job Description

This role is with Worko.ai’s client, a fast-growing unicorn startup in the logistics sector. Role Overview The role is integral to shaping the HCV category’s product-market fit (PMF) for Outstation Market on both partner and customer ecosystem. Key Responsibilities Solving for HCV Outstation PMF Conduct in-depth research and analysis to identify the core needs of the category Collaborate with Operations, Marketing, Product and Engineering teams to ensure solutions are scalable and user-friendly Figuring out the right Pricing and supply onboarding for the vertical Owing the operational metrics for this Business Understanding & figuring out the right partner ecosystem Study behavioural patterns of partners and customers to improve engagement Implement feedback loops to adapt strategies based on real-time data Field engagement Spend time in the field listening to calls and meeting customers and partners to deeply understand their pain points and aspirations Gather actionable insights and translate them into strategic initiatives Product Marketing Ideate, launch, and manage product marketing campaigns to drive awareness and adoption Collaborate with cross-functional teams to align messaging and ensure impact Fast experimentation Drive rapid experimentation with structural, operational, and marketing initiatives Measure outcomes and iterate quickly based on data-driven insights The Ideal Candidate Values & traits Comfortable moving fast and working with limited or ambiguous information Balances short-term wins with a long-term vision for the category Proactively seeks help and input when stuck or in uncharted territory Collaborative, team-oriented mindset (“Us” over “I” approach) Embraces failure as part of the learning process and consistently iterates to improve Strong analytical and problem-solving skills Excellent communication and interpersonal skills A growth mindset and an appetite for continuous learning Ability to thrive in a cross-functional setup involving Product, Engineering, and Business teams Mandatory Requirements Years of exp 3- 7 years in any E-commerce firm's logistics division or central Operations Should have done B.Tech or MBA.