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Sr. Manager - IT

Sr. Manager - IT

Becon

10 - 15 years

12 - 16 Lacs

mumbai

Posted:Just now| Platform:

Apply

Skills Required

procurement it services computer science helpdesk data security disaster recovery strategic planning it operations project delivery information technology

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview

At BECO, technology is the backbone of our operations and growth. We are committed to building a resilient, secure, and scalable IT environment that empowers our teams and supports our mission. The Head of IT Infrastructure will play a pivotal role in shaping this foundation ensuring seamless operations, driving innovation, and aligning IT initiatives with

BECO s strategic goals.

Key Responsibilities

IT Infrastructure Management:

Oversee servers, networks, storage, and cloud services; ensure smooth operations and disaster recovery readiness.

Team Leadership and Development:

Lead and mentor the IT team, define roles, and foster collaboration.

IT Operations and Support:

Ensure SLA adherence, manage escalations, and improve helpdesk performance.

Strategic Planning and Budgeting:

Develop budgets, evaluate emerging technologies, and plan for scalability.

Data Security and Compliance:

Implement security protocols, ensure compliance, and conduct audits.

Vendor and Stakeholder Management:

Manage vendor contracts, align IT with business needs, and oversee procurement.

Reporting and Metrics:

Monitor KPIs, report to senior management, and track efficiency improvements.

Key Performance Indicators (KPIs)

System Uptime:
Maintain agreed-upon uptime levels for critical systems.
Incident Resolution Time:
Average time to resolve infrastructure incidents.
Budget Adherence:
Percentage of costs within budget.
User Satisfaction:
Customer satisfaction scores for IT services.
Project Delivery:
Timeliness and success rate of IT projects.
SecurityMetrics:
Number of incidents mitigated and compliance audit scores.

Qualifications Skills

Bachelor s/Master s degree in Computer Science, Information Technology, or related field.
10 years of experience in IT infrastructure management, with at least 5 years in leadership roles.
Strong knowledge of servers, networks, cloud platforms, and SAP B1.
Proven experience in IT budgeting, vendor management, and compliance.
Excellent leadership, communication, and problem-solving skills.

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Sr. Manager - IT

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role Overview

Key Responsibilities

IT Infrastructure Management:

Team Leadership and Development:

IT Operations and Support:

Strategic Planning and Budgeting:

Data Security and Compliance:

Vendor and Stakeholder Management:

Reporting and Metrics:

Key Performance Indicators (KPIs)

System Uptime:

Incident Resolution Time:

Budget Adherence:

User Satisfaction:

Project Delivery:

SecurityMetrics:

Qualifications Skills

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Sr. Manager - IT

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