Job Title: Hotel Manager Department: Operations / Front Office Industry: Hospitality Location: Chennai Reporting To: General Manager Experience Required: 5+ years in hotel operations or front office management Job Summary: We are seeking a proactive and experienced Hotel Manager to oversee room bookings, daily operations, and staff supervision. The ideal candidate will ensure exceptional guest experiences, efficient check-in/check-out processes, and effective team coordination across all departments. Key Responsibilities: Supervise and manage day-to-day hotel operations including front office, housekeeping, and reservations. Oversee room booking processes (online, walk-in, OTA platforms, corporate bookings) and optimize occupancy rates. Ensure smooth guest check-in and check-out experience, handle escalated guest concerns professionally. Maintain high service standards and ensure guest satisfaction through regular feedback and staff training. Coordinate with housekeeping, maintenance, and F&B departments to ensure service readiness and cleanliness. Manage staff schedules, duty rosters, and conduct regular team meetings. Monitor room inventory, rates, and OTA platforms to maximize revenue. Prepare daily reports on occupancy, revenue, and guest feedback for senior management. Ensure adherence to hotel policies, SOPs, and compliance with health & safety regulations. Requirements: Degree/Diploma in Hotel Management or Hospitality. Minimum 5 years of experience in hotel front office/operations management. Proficiency in room booking software/PMS (IDS, Opera, eZee, or similar). Strong leadership, communication, and problem-solving skills. Ability to handle pressure and guest complaints with professionalism. Basic knowledge of OTA management (MakeMyTrip, Booking.com, etc.) Salary: As per experience Benefits: Food, accommodation (if applicable), incentives, etc. Job Types: Full-time, Permanent Pay: ₹27,000.00 - ₹50,000.00 per month Benefits: Food provided Health insurance Life insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Work Location: In person

Job Title: Head of IT / IT Manager Department: Information Technology Industry: Hospitality / Hotel Location: Chennai Reporting To: General Manager / Corporate IT Director Experience Required: 10+ years (preferably with hotel industry exposure) Job Summary: We are looking for a strategic and technically proficient Head of IT to lead and manage the hotel’s IT infrastructure, systems, security, and digital transformation initiatives. The role involves overseeing the IT operations across departments, ensuring system availability, data protection, and aligning technology solutions with business objectives. Key Responsibilities: Plan, implement, and manage all IT systems and infrastructure including PMS (Property Management System), POS, Wi-Fi, CCTV, servers, networks, Food Engine software and communication systems. Ensure data security, backup protocols, and disaster recovery measures are in place. Manage IT hardware, software procurement, upgrades, and vendor relationships. Supervise the daily IT operations and provide technical support for all hotel departments. Develop IT policies, SOPs, and best practices in line with industry standards. Ensure compliance with data protection laws and cybersecurity policies. Coordinate with hotel management and third-party vendors for tech-based solutions and hotel automation. Evaluate emerging technologies and recommend solutions for enhancing guest experience and operational efficiency. Requirements: Bachelor’s/Master’s degree in Computer Science, IT, or related field. 10+ years of experience in IT management, preferably in the hospitality/hotel sector. Strong knowledge of PMS (e.g., IDS, Opera), POS, ERP, and networking systems. Experience with firewall, antivirus, server administration, and cloud technologies. Excellent problem-solving, project management, and team leadership skills. Strong communication and stakeholder management abilities. Salary: Based on experience Benefits: Accommodation (if applicable), meals, etc. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Food provided Health insurance Life insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Work Location: In person

Job Title: Assistant Marketing Manager Department: Sales & Marketing Reports To: Director of Sales & Marketing Job Summary: We are seeking a proactive and results-driven Assistant Marketing Manager to support and implement marketing strategies that promote the hotel’s services and brand. The ideal candidate will have a solid understanding of marketing principles, digital marketing tools, and hospitality trends. This role plays a vital part in increasing brand awareness, generating leads, and driving occupancy and revenue. Key Responsibilities: Assist in developing and executing marketing campaigns across digital, print, and social media platforms. Coordinate with graphic designers, photographers, and content creators for promotional material. Manage the hotel's online presence including website content, SEO, Google Ads, and social media channels. Collaborate with the sales team to align marketing efforts with revenue goals. Organize and promote events, special packages, and seasonal offers. Monitor and analyze market trends, customer behavior, and competitor activities. Prepare monthly marketing reports and presentations for senior management. Coordinate PR activities and maintain relationships with media and influencers. Maintain and update customer databases and use CRM tools to track campaign performance. Ensure all branding and promotional activities are consistent with the hotel’s image and guidelines. Qualifications: Bachelor’s degree in Marketing, Business Administration, Hospitality, or related field. 2–4 years of experience in marketing, preferably in the hospitality or service industry. Strong knowledge of digital marketing tools (SEO, SEM, social media platforms, email marketing). Excellent communication and interpersonal skills. Creative thinking with strong analytical and organizational abilities. Proficiency in MS Office and marketing software Ability to work under pressure and meet deadlines. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Life insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Work Location: In person

Job Title: Corporate Sales Executive / Manager Department: Sales & Marketing Industry: Hospitality / Hotel Location: Chennai Reporting To: Sales Head / General Manager Experience Required: 6 - 12 years in hotel corporate sales Job Summary: We are seeking a dynamic and target-driven Corporate Sales Executive/Manager to drive revenue through corporate client acquisition, relationship management, and strategic sales initiatives. The ideal candidate will have experience in the hospitality industry with a proven track record in generating business from corporate accounts. Key Responsibilities: Identify, approach, and convert potential corporate clients for room bookings, events, and long-stay requirements. Develop and maintain strong business relationships with corporate clients, travel managers, and decision-makers. Achieve monthly and annual sales targets through new business development and account retention. Prepare and negotiate corporate rate agreements and long-term contracts. Conduct regular sales calls, client meetings, and hotel site inspections. Coordinate with the reservations, front office, and banquet teams for seamless service delivery. Maintain an updated database of all corporate accounts and sales activities using CRM tools. Participate in industry networking events, exhibitions, and trade shows. Requirements: Bachelor's degree in Hospitality, Business Administration, or related field. Minimum 6 years of experience in corporate sales within the hotel industry. Strong network with corporate companies and travel agencies is an added advantage. Excellent negotiation, communication, and presentation skills. Ability to work under pressure and meet revenue targets. Proficient in MS Office and CRM tools (Zoho, Opera, Salesforce, etc.) Salary: Based on experience + Incentives Benefits: Travel allowance, performance bonuses, staff discounts, etc. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Experience: Corporate sales: 5 years (Preferred) Language: English (Preferred) Work Location: In person