Sr. Manager - IT

As a Senior Manager Information Technology, you will be responsible for maintaining production and cloud infrastructure, including application and database infrastructure on the cloud. Responsible to provide L3 support as per the defined SLAs independently. Execute procedures and activities in accordance with audit guidelines; Implement and follow security policies. Defines improvements increased system reliability and performance. Ensures that the timelines are met for all activities. Able to manage IT Budgets.

Experience You Should Bring

• Skilled in managing and improving Linux systems.
• Experienced in using AWS or Azure cloud platforms, including setup, monitoring, and security.
• Clear understanding of Cloud and Data Center setup, best practices, and management.
• Good knowledge of database management, including MySQL, MariaDB, and MongoDB.
• Familiar with VMWare and Storage Area Networks (SAN).
• Expert in scripting with Shell, Perl, or Python.
• Experience with container tools like Docker and Kubernetes.
• Knowledge of automation tools like Ansible, Terraform, or Puppet.
• Strong understanding of network protocols like DNS, HTTP, FTP, and SMTP.
• Comfortable working in a team environment and well-organized with good time management skills.
• Familiarity with IT service management (ITIL) and Certifications in AWS, Azure, or Linux are a plus.
• Can work independently, Honest and operates with integrity. Strong team player.

What You Will Be Doing

• Plan, prioritize, assign, and track work for the IT team, including task estimation, assignment, and ongoing support.
• Monitor work progress and quality using proper review and approval processes.
• Follow best practices for managing systems and services in all environments.
• Strong problem-solving skills, with a good understanding of IT and technical systems.
• Responsible for managing servers, storage, networks, security, and monitoring tools to ensure high performance, stability, and reliability.
• Continuously improve knowledge of products and technology.
• Manage IT budgets.
• Take part in sprint planning and daily team meetings, completing assigned tasks.
• Identify and highlight obstacles early, seek help when needed.
• Strong leadership, teamwork, and innovation skills.
• Find ways to improve processes and reduce turnaround time.
• Understand the overall system design and ensure it stays accurate and reliable.
• Work with vendors and suppliers to maintain and support software, hardware, and communication systems.