Sr Analyst Procurement

Role Purpose

Key Accountabilities

• Deliver service catalogue workload, including supplier administration, contract administration, sourcing support, travel mailbox, project intake in Ariba and standard reporting, meeting agreed SLA’s
• Deliver procurement helpdesk services, resolving system / supplier administration and travel / expenses queries in line with SLAs
• Participate in ongoing training regarding the provision of the services
• Manage supplier set-up processes including sustainability and risk assessments
• Provide support in basic administration of procurement systems
• Maintain IHG contract database through the accurate entry and upkeep of relevant data
• Provide support in ad-hoc projects or data consolidation requests
• Provide suggestions and input as to how services could be improved or delivered more effectively, supporting delivery of continuous improvement
• Escalate issues to Manager Procurement Excellence Operations
• Ensure correct use of and compliance to IHG ticketing system, publishing regular performance metrics
  

Key Skills & Experiences

• Corporate experience working in a call centre or as a junior office support team member, ideally in Procurement, Ariba knowledge is an added advantage
• College or 6th Form education ideally
• Ability to clearly explain things to user and empathise with them
• Experience working to deadlines and SLAs
• Experience of working as part of a team
• Good Microsoft Office (especially Excel) skills
• Good communication skills and email writing skills