Sr. Account Manager

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About the Role

We are looking for an experienced Sr. Account Manager to join MX Advertising – an integrated 360-degree communications agency. The role will require a strategic thinker with a proven ability to build strong client relationships in addition to being operationally strong, manage junior client servicing team members and oversee workflow across multiple clients and lead cross-functional teams to deliver impactful communication & brand solutions.

Key Responsibilities

• Client Leadership & Strategic Thinking:

• Serve as the senior point of contact for clients and brand teams
• Lead strategic conversations with clients, advising on brand-building, integrated marketing and communication solutions and build strategy framework approaches presentable to brand teams
• Identify opportunities to grow existing accounts and drive business through strategic recommendations
• Drive campaigns for both existing brands & clients as well as new brand pitch strategy and approaches

• Team Leadership:

• Manage and mentor junior client servicing team members
• Foster collaboration between creative, strategy, media and production teams

• Operational Excellence:

• Ensure all client and brand deliverables are completed in a timely manner
• Oversee financial management of accounts, including forecasting & billing

Required Skills & Qualifications

• 6 to 9 years of experience in account management & client servicing within an integrated or creative communications agency
• Strong understanding of brand strategy, omni channel consumer insights and audience behaviour trends mappings, cultural nuances shaping various consumer spectrum and generations, media, digital marketing and creative development
• Exceptional client servicing and relationship management skills
• Excellent communication, presentation and negotiation skills

About MX Advertising

At MX Advertising, we bring with us a legacy of over 35 years in building strong and enduring brands across domains. Over this journey, we’ve partnered with businesses and brands across Education, BFSI, Healthcare, Building Products & Home Décor and Fashion & Lifestyle, helping them grow and stay relevant in an ever-changing market.

• With a team of 100+ professionals, headquartered in Mumbai and servicing clients across India, we combine strategic insight with creative excellence and executional agility. Our strength lies in our ability to craft brand narratives that resonate and to deliver them seamlessly across channels.