SPM - HRBP

About Company

A listed IT consulting and outsourcing multinational company headquartered in Mumbai, recognized for its expertise in business process management, automation, and analytics services. Renowned for delivering innovative and scalable solutions to global clients across industries.

Senior Process Manager Role and responsibilities:

· Work closely with the Program Leader to ensure a balance in HR & Ops communication and that Company policies are adhered to in the Program

· Carry out the HIPO development and Career discussion programs for the identified group of Analyst/Sr.Analysts

· Monitor PIP for bottom performers in the Program

· Attrition management for the Program/process

· Target to reduce Grievance Level up to ZERO percent.

· Plan & organize fun on floor events

· Organize MTMs and conduct pulse meetings

· Oversee the 90-Day On-boarding program.

· Ensure that the employees in the Program attend KM trainings programs

· Conduct sessions to explain the concept of Performance Appraisals in the Organization.

· Help new managers with evaluating their subordinates.

· Conduct exit interviews within timelines

· Timely closure of PIP cases.

· Close BG cases in the Program where Insufficiency/discrepancy has been identifies

· Tracker Updation and Reporting

· Ensure that all trackers like grievance, PIP, etc., are updated on a real time basis and shared with the stakeholders

· Create all necessary reports and dashboards required for each program/process area

· Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement in order to motivate

Technical and Functional Skills:

· The ideal candidate will have at least 8+ years of experience into HRBP role.

· Good exposure of performance appraisal, succession planning and stakeholder management.

· Experience required into employee engagement and connect activities.

· Good knowledge of excel and experience into preparing various trackers.

· Strong verbal, written, and interpersonal communication abilities.

· Strong analytical skills and experience using and presenting data to make decisions.