Specialist - SCM (MAP)

Key Responsibilities:

• Processing and managing IPRs, Global Cohort / PSDS MAP requests in coordination with CMRs/ESP/NTO-SC/GCS and timely replenishment of protocols under GGO portfolio
• Support Project Managers for forecasting, demand & supply planning
• End to end tracking of MAP requests to ensure timely delivery of drug to the MAP patients
• Coordination with CMR for availability of all required approvals and documents pre and post shipment (Import license, temperature data logger, etc.)
• Archival of all MAP supplies related documents in Novartis approved repository as per defined nomenclature to support audit readiness for MAP
• Support in preparation of monthly dashboard / MAP performance report
• Inventory Management – Tracking of Inventory and timely highlighting the need of replenishment for central repository products
• Support Project Managers in efficient utilization of inventory and stock reconciliation
• Participate and support in continuous improvement projects. Coordinate with ESP for MAP supplies related activities.
• Active participation in weekly team meetings with ESPs to discuss ongoing packaging, labelling and distribution activities
• Support newly joined associates in their onboarding and role specific training

Essential Requirement:

• Proactively report all deviations through timely escalations
• Implement continuous process improvement projects to enhance quality & productivity
• Regularly communicate with customers & partners to collect feedback on support services report deliverable status and continuously acquire process knowledge
• Ensure Training on relevant procedures before taking up any GxP activities
• Well versed with GxP requirements.
• Proactively report all deviations through timely escalations.
• Implement continuous process improvement projects to enhance quality & productivity.
• Regularly communicate with customers & partners to collect feedback on support services report deliverable status and continuously acquire process knowledge.
• Ensure Training on relevant procedures before taking up any GxP activities.

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