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Specialist- Learning & Development

Specialist- Learning & Development

Stayvista

3 - 5 years

5 - 7 Lacs

hubli mangaluru mysuru bengaluru belgaum

Posted:Just now| Platform:

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Skills Required

housekeeping training delivery hospitality change management usage guest service focus hotel management ground staff continuous improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role

As a

Specialist in Learning & Development at Stayvista,

you will be instrumental in designing, implementing, and delivering training programs for our on-ground staff, with a primary focus on housekeeping and service roles. Your role will ensure that team members are equipped with the skills, knowledge, and confidence to consistently deliver world-class guest experiences while upholding the highest standards of service and cleanliness across all our properties.

About You

Develop and deliver effective training modules for teams specializing in housekeeping, guest services, and villa management.
Collaborate with Villa Managers and Stay Experience Managers to identify skills gaps and design tailored training interventions for specific property needs.
Assess the effectiveness of training programs through performance evaluations, participant feedback, and direct observation.
Strong knowledge of housekeeping standards, guest service protocols, and villa management best practices.
Ability to train blue-collar and fresher workforce using simple, practical methods.
Excellent communication skills in English and Hindi (regional languages a plus).
Minimum 3-5 years of hospitality operations or training experience (hotels, resorts, homestays, or training institutes).
Bachelor s degree in Hospitality, Hotel Management, Learning & Development or a related field.
This position includes tasks supporting Owner and Guest Management, as determined by organizational needs

Bonus Points - These are non-essential, but a bonus if you have them!

Experience with On-Ground Training in Remote or Multi-Location Setups.

Key Metrics: What you will drive and achieve

Training Effectiveness Scores.
Reduction in Guest Complaints.
Training Coverage Rate.

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Specialist- Learning & Development