Spare Parts Planning Manager

Forecasting & Planning

• Develop accurate short-, mid-, and long-term spare parts forecasts using service demand trends, consumption history, and product population data.
• Create and maintain forecasting models incorporating seasonality, failure rate analysis, and new product introduction data.
• Align forecasts with OEM partners and service delivery teams to ensure adequate pipeline coverage.

2. Inventory Management

• Monitor stock movement, aged inventory, and obsolescence; implement corrective actions to optimize working capital.
• Oversee redistribution and replenishment plans across the network to maintain healthy service availability.
• Monitor fill rate OEM wise and create risk mitigation systems.

3. Analytics & Reporting

• Generate dashboards and insights on parts consumption, forecast accuracy, fill rates, and service turnaround performance.
• Identify demand anomalies and recommend preventive actions to stabilize service supply.
• Support management reviews with regular performance reports and improvement plans.

4. Stakeholder Collaboration

• Work closely with OEM/brand partners to plan new product support, warranty parts forecasting, and phased-out product service coverage.
• Coordinate with procurement, logistics, and service operations teams to align plans with business priorities.
• Act as the key liaison between head office and regional service teams on all parts planning matters.

5. Process & System Improvement

• Drive process automation and system enhancements in parts planning tools (ERP/forecasting platforms).
• Establish planning KPIs and continuous improvement mechanisms.