Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 7.0 years
10 - 14 Lacs
Chennai
Work from Office
Company RNTBCI PL Job Description Ensures upstream that the vehicles & mechanical bodies can be repaired, defines the repair methods & the spare parts catalog (outside 3EA perimeter) Job Family After Sales Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form. By submitting your CV or application, you authorise Renault Group to use and store information about you for the purposes of following up your application or future employment. This information will only be used by Renault Group companies as described in the Group Privacy Policy .
Posted 1 week ago
2.0 - 5.0 years
4 - 5 Lacs
Ranchi
Work from Office
Responsibilities: * Lead after service team, oversee all Service related managment of Circle , Managmnet of all branches , warranty management & handling. * Ensure customer satisfaction index meets AMC targets. * Manage spares Health insurance Annual bonus
Posted 1 week ago
3.0 - 8.0 years
0 - 0 Lacs
mumbai city, nashik, nagpur
On-site
Business Development Manager-Workshops Universe Mapping (pipeline strength) 250-300 outlets Class Of IWS (Car Segment) A & B Class Of IWS (Bike Segment) A & B (Optional) Universe Mapping (pipeline strength)-Data Source Current Team/SH or through Agency Beats assigned 12 Prospects in each beat 8 to 10 Sales App Readiness Vineo Network (Super Stockiest) Existing SS Network (Distributors) Dedicated Distributors based on their readiness. Business must be clearly divided Dedicated Manpower from Distributors 1 per city Key Performance Parameters/Role 1. Responsible and accountable to develop the Auto Care business for Milex and Magsol brands in the Workshop segment in the given territory. 2. Maintain a healthy pool of 200-250 IWS (Multibrand Workshops in 4 wheeler and 2 wheeler segment). Follow SPANCOP model to closely monitor the stage of each IWS prospect and carry out effective conversions. 3. Productivity Rate Minimum 40% initiallly for 1 Qtr which should increase to 60% within 6 months 4. Minimum business throughput from each IWS should be Rs.8 to 10k per month. 5. Follow SFA on daily basis with minimum 12 beats to visit on fortnightly basis with 8-10 outlets in each beat. 6. Appoint strong distribution network under current Super Stockiest to feed the IWS with Magsol and Milex products. 7. Drive the WLP Program and ensure atleast 80% of productive outlets to achieve minimum slab under WLP. 8. Act as a pivotal point and manage healthy business relations with IWS and Distributors. 9. Carry out regular monthly demand generation activities to drive the Magsol and Milex brand at all IWS to increase the repeat purchase. 10. Demonstrate skillful abilities to translate the technical know-how of our Magsol and Milex Products through product application demonstrations. 11. Timely reporting as per the reporting formats devised and shared by the management. 12. Dedicate 2 days every week as coaching days for DSRs to take over converted IWS or convert B & C class IWS. 13. Ensure 100% Distributors use DKDMS as a primary software for the secondary billing to IWS. Training & Engagements Monthly activations for generating demand for specific product lines-Promoter/DSR led 2-3 engagements through technical trainers on new technology, new products, BS6 norms and drive business growth. Marketing Support Workshop Loyalty Program POS material- Caps, Tshirts, Mechanic Uniforms Branding elements- Wall Panels, Counter tops/Display Racks Geo targetting to drive customer traffic to associated IWS- during activations Partner delight program- emotional connect to build loyalty Payroll Magsol Induction Training Dates to finalise as per availability
Posted 1 week ago
6.0 - 7.0 years
7 - 9 Lacs
Pune
Work from Office
Should have experience in Packaging material sourcing, Rate negotiations, Making comparison statements. Should have strong network of Machining vendors in & around Pune. Must have Knowledge of SAP- MM module Sourcing of components from OEMs Required Candidate profile Candidate should have better understanding of Machining operations [Turning/Milling/Hobbing/Grinding/drilling etc.] Should have experience in Machine Spares and accessories sourcing,
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Chennai
Work from Office
Job Description Summary Based at GE Power Conversion Chennai site the Parts Engineerrole is an exciting opportunity for an action-oriented individual with technical foundation of Power Conversion equipment. You will be able to leverage your Power Conversion knowledge as a main point of contact to directly support quotes and sales conversion drive customer fulfillment while you collaborate across the globe with key functional teams and enhance your strategic business acumen. Be responsible for the identification of project spare parts life-cycle status and replacement strategy in the Global Parts catalog within the Power Conversion Parts Organization. Communicate with customers to convert quote and order requests into deliverable applicable part(s) by researching drawings renewal parts books databases catalogs and other available sources for accurate product configuration. Proactively identify spares for past projects categorize spares by customer function criticality. Perform Project obsolescence studies Verify applicability and fit of critical customer requests to application. Communicate with engineering groups to improve internal record accuracy and document replacement strategies for obsolete parts. Provide support to internal and external customers in support of sales initiatives. Identify newly created part numbers and accurately complete part definition attributes in a timely manner. Maintain engineering part definition attributes required to process requests for parts. Contact qualified Vendors in order to identify/ or validate part definition life-cycle status price availability and replacement part if part is defined as obsolete. Collaborate across the business including Spares and Repairs Engineering Sourcing Order Management and Global Field Sales teams. Provide technical input pertaining to the part substitution / interchangeability process. Relocation Assistance Provided: Yes
Posted 1 week ago
5.0 - 10.0 years
13 - 15 Lacs
Ahmedabad
Work from Office
Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience 5 years and above Critical Experience System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning
Posted 1 week ago
0.0 - 10.0 years
2 - 12 Lacs
Chennai
Work from Office
Job Description Summary Role Summary / Purpose Based at GE Power Conversion Chennai site the Parts Engineerrole is an exciting opportunity for an action-oriented individual with technical foundation of Power Conversion equipment. You will be able to leverage your Power Conversion knowledge as a main point of contact to directly support quotes and sales conversion drive customer fulfillment while you collaborate across the globe with key functional teams and enhance your strategic business acumen. Essential Responsibilities Be responsible for the identification of project spare parts life-cycle status and replacement strategy in the Global Parts catalog within the Power Conversion Parts Organization. Communicate with customers to convert quote and order requests into deliverable applicable part(s) by researching drawings renewal parts books databases catalogs and other available sources for accurate product configuration. Proactively identify spares for past projects categorize spares by customer function criticality. Perform Project obsolescence studies Verify applicability and fit of critical customer requests to application. Communicate with engineering groups to improve internal record accuracy and document replacement strategies for obsolete parts. Provide support to internal and external customers in support of sales initiatives. Identify newly created part numbers and accurately complete part definition attributes in a timely manner. Maintain engineering part definition attributes required to process requests for parts. Contact qualified Vendors in order to identify/ or validate part definition life-cycle status price availability and replacement part if part is defined as obsolete. Collaborate across the business including Spares and Repairs Engineering Sourcing Order Management and Global Field Sales teams. Provide technical input pertaining to the part substitution / interchangeability process. Qualification/ Requirements Diploma or BachelorDegree from accredited college / university in Electrical Engineering or Electronic or Instrumentation Engineering. 0 - 5 years of relevant experience (5 - 10 years for Diploma holders) Technical knowledge on Industrial Drive systems (LV/MV) PLC Systems etc. Experience in design engineering field engineering manufacturing shop assembly or spares/ replacement parts involvement. Experience in O&G or offshore or Marine or Metal industry or Renewables Writing Reading and Verbal English Fluency required. Ability to read and write technical specifications. Ability to translate and interpret BOM into orders and parts. Excellence in Customer Service. Commercial awareness. Ability and willingness to travel as required. Desired Characteristics Prior experience with SAP or current ERP systems. Prior experience with Teamcenter or current PLM systems. Ability to read drawings and have familiarity with BOM structures. Aptitude with analytical tools (ex. Excel Access and PowerPoint); specific skills should include: data-miningpivot tables and data Manipulation. Strong problem solving skills. Strong attention to detail. Strong oral and written communication skills. Strong interpersonal and leadership skills. Cross functional ability to work on matrix environment and international team experience. Be able to work within a team environment. Demonstrated technical aptitude and business acumen. Relocation Assistance Provided: Yes
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Tiruchirapalli
Work from Office
After Sales & Technical Support Specialist (Trichy, INDIA Based) Business units Customer services Locations India/Trichy We are looking for a Technical Support Specialist , based in Trichy, INDIA, to join our After Sales & Technical Support Department. The selected candidate will play a key role in ensuring customer satisfaction through high-quality technical assistance, help-desk and post-sales support, both during standard business hours and in on-call rotation. Main responsibilities include: Providing remote technical support in case of product malfunctions reported by customers, and coordinating with authorized service centers for on-site interventions when necessary Managing post-sales activities by keeping customers informed about services, contracts, and orders of technical spare parts Supporting the organization and execution of post-sales processes, including preparing quotations for spare parts, technical support services, and support contracts Accurately updating the CRM system with records of technical support interactions On-call availability: The role requires on-call availability two weeks per month , on a rotational basis with the rest of the technical team On-call duty is remote and covers the period after standard working hours until 12:00 AM (local time) This ensures the quality and responsiveness of remote technical support outside of regular working hours Required skills and qualifications: Technical diploma or university degree in Electronics or a related field Good command of English, both written and spoken Strong problem-solving skills Customer-oriented mindset with excellent communication skills Prior experience in a technical support role within a corporate environment is considered a plus We offer opportunities for professional growth within a dynamic and fast-growing organization. Back
Posted 1 week ago
10.0 - 15.0 years
35 - 40 Lacs
Kolhapur
Work from Office
"> Location: Kolhapur, Maharashtra Industry: Air Compressors & Garage Equipment Employment Type: Full-Time Reports To: General Manager | Experience: Minimum 10+ years in service operations and team leadership Compensation: Competitive Salary + Performance-Based Incentives Perks: Office car on request, Incentives based on KPIs Position Overview: We are looking for a highly skilled, proactive, and customer-focused After Sales & Service Manager to lead our service department with a focus on operational excellence, revenue generation, and customer satisfaction. The role demands a technically sound professional who can mentor the team, streamline service processes, and contribute directly to business growth. Key Responsibilities: Team Leadership & Field Management Assign daily tasks to service technicians and ensure efficient execution. Conduct daily reviews with the service team to monitor progress and resolve queries on the spot. Provide fortnightly technical and soft-skills training sessions to continuously upgrade team knowledge and field performance. Ensure service engineers are productive, punctual, and motivated to meet their daily and monthly goals. Personally handle escalated complaints and attend critical client meetings when required. Revenue Generation & Monitoring Drive revenue across: Spare Parts Service Charges Annual Maintenance Contracts (AMC) Monitor targets and performance daily, weekly, and monthly to ensure consistent growth. Implement strategies to increase customer retention and repeat business. Inventory Control & Planning Forecast and manage spare parts inventory efficiently. Coordinate with procurement and stores for stock availability and reorder planning. Optimize inventory cost while maintaining service readiness. Customer Relationship & Satisfaction Ensure prompt and professional resolution of all service-related concerns. Maintain long-term customer relationships through proactive service and clear communication. Lead customer feedback analysis to identify service improvement areas. Reporting & System Utilization Prepare and maintain reports using ERP , CRM , and Excel . Track service trends, technician performance, and revenue metrics. Ensure all service data is accurately updated in real-time for effective reporting. Qualifications & Requirements: Education: B.E. in Mechanical or Electrical Engineering (Preferred) Experience: Minimum 10+ years in service operations and team leadership Strong technical expertise in industrial machinery or engineering equipment Leadership abilities with a passion for coaching and developing teams Proficiency in ERP, CRM, and MS Excel Excellent interpersonal and communication skills Readiness to travel for site visits, escalations, and client meetings What We Offer: Key leadership role in a reputed and growing organization Structured incentive plan linked to performance and results Office car available on request for field travel A high-performance work culture with room to lead, learn, and grow Access to strategic decision-making and support from senior management Job Category: Compressors & Automotive Division Job Type: Full Time Job Location: Kolhapur
Posted 1 week ago
10.0 - 16.0 years
22 - 27 Lacs
Mumbai
Work from Office
Responsibilities & Key Deliverables 1) Implementation of various systems and process (as per the CI*Standards) in all the overseas dealerships to have smooth functioning of dealerships by rigorous planning and follow up. 2) Reduce the cost of warranty claims to improve the profitability of the business by taking new initiatives and effective administration of warranty claims (by providing immediate solution to the dealer/distributor this will also help in achieving customer satisfaction) 3) Coordination for Technical Training for dealers to improve Fix it right first time rate by consulting MILE, Igatpuri. 4) Review and monitor the parts stock at dealer s end to improve Parts Revenue by guiding dealers on stocking of original spare parts. 5) Address product issues that dealer may have to achieve dealer satisfaction by providing technical support in shortest time. 6) Interact with the Technical Team on regular basis for achieving improvements in product by providing a feedback (obtained from field). 1) Sales Volume impacted by availability of parts, processing of warranty claims, dealer training 2) Dealer Satisfaction Index support provided to the dealer in the form of trainings, technical support, service 3) Customer Satisfaction Index provide tech support to the end customers, CSR activities. 4) Parts Revenue providing guidance to dealers on stocking of parts and tracking regular consumption. Experience 2/3 yrs. in automobile (service) 4/5 yrs. of experience if diploma holder Industry Preferred Qualifications B. E (Auto/Mech)/ Diploma in Automobile Engg General Requirements
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Hubli
Work from Office
Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management. Implementation of all processes and systems related to the service function at channel partners level. Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level. To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships. To attend and resolve the critical customer complaints and measure of customer satisfaction level. To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts. Ensure meeting spare targets of all channel partners and company promoted oil targets. Ensure coordination for timely spare parts orders execution for channel partners. Ensure dealer CSI score targets are met by driving improvement action plans. To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager. To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell. Ensure warranty claims process adherence at the channel partners level. To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships. Conducting service audits periodically as per the company norms. Ensure Product training of the dealer, workshop manager and service mechanics Preferred Industries Agriculture Implemen Automobile Education Qualification Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture General Experience 1-4 Years of relevant experience as CCM Critical Experience Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches. Working Farm Knowledge of Tractors, Farming and Implements. Handling business volume of Spares and Oil of minimum 2 crore revenues System Generated Core Skills Change Management Channel Strategy Consumer Focus Customer Relationship Management (CRM) Product Knowledge & Application Service Management System Generated Secondary Skills
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Patna
Work from Office
Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management. Implementation of all processes and systems related to the service function at channel partners level. Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level. To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships. To attend and resolve the critical customer complaints and measure of customer satisfaction level. To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts. Ensure meeting spare targets of all channel partners and company promoted oil targets. Ensure coordination for timely spare parts orders execution for channel partners. Ensure dealer CSI score targets are met by driving improvement action plans. To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager. To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell. Ensure warranty claims process adherence at the channel partners level. To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships. Conducting service audits periodically as per the company norms. Ensure Product training of the dealer, workshop manager and service mechanics Preferred Industries Agriculture Implemen Automobile Education Qualification Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture General Experience 1-4 Years of relevant experience as CCM Critical Experience Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches. Working Farm Knowledge of Tractors, Farming and Implements. Handling business volume of Spares and Oil of minimum 2 crore revenues System Generated Core Skills Change Management Channel Strategy Consumer Focus Customer Relationship Management (CRM) Product Knowledge & Application Service Management System Generated Secondary Skills
Posted 1 week ago
2.0 - 5.0 years
6 - 11 Lacs
Mumbai
Work from Office
Responsibilities & Key Deliverables 1) Implementation of various systems and process (as per the CI*Standards) in all the overseas dealerships to have smooth functioning of dealerships by rigorous planning and follow up. 2) Reduce the cost of warranty claims to improve the profitability of the business by taking new initiatives and effective administration of warranty claims (by providing immediate solution to the dealer/distributor this will also help in achieving customer satisfaction) 3) Coordination for Technical Training for dealers to improve Fix it right first time rate by consulting MILE, Igatpuri. 4) Review and monitor the parts stock at dealer s end to improve Parts Revenue by guiding dealers on stocking of original spare parts. 5) Address product issues that dealer may have to achieve dealer satisfaction by providing technical support in shortest time. 6) Interact with the Technical Team on regular basis for achieving improvements in product by providing a feedback (obtained from field). 1) Sales Volume impacted by availability of parts, processing of warranty claims, dealer training 2) Dealer Satisfaction Index support provided to the dealer in the form of trainings, technical support, service 3) Customer Satisfaction Index provide tech support to the end customers, CSR activities. 4) Parts Revenue providing guidance to dealers on stocking of parts and tracking regular consumption. Experience 2/3 yrs. in automobile (service) 4/5 yrs. of experience if diploma holder Industry Preferred Qualifications B. E (Auto/Mech)/ Diploma in Automobile Engg General Requirements
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Hubli
Work from Office
Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management. Implementation of all processes and systems related to the service function at channel partners level. Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level. To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships. To attend and resolve the critical customer complaints and measure of customer satisfaction level. To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts. Ensure meeting spare targets of all channel partners and company promoted oil targets. Ensure coordination for timely spare parts orders execution for channel partners. Ensure dealer CSI score targets are met by driving improvement action plans. To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager. To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell. Ensure warranty claims process adherence at the channel partners level. To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships. Conducting service audits periodically as per the company norms. Ensure Product training of the dealer, workshop manager and service mechanics Preferred Industries Agriculture Implemen Automobile Education Qualification Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture General Experience 1-4 Years of relevant experience as CCM Critical Experience Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches. Working Farm Knowledge of Tractors, Farming and Implements. Handling business volume of Spares and Oil of minimum 2 crore revenues System Generated Core Skills Change Management Channel Strategy Consumer Focus Customer Relationship Management (CRM) Product Knowledge & Application Service Management System Generated Secondary Skills
Posted 1 week ago
2.0 - 5.0 years
5 - 10 Lacs
Mohali
Work from Office
Responsibilities & Key Deliverables 1) Implementation of various systems and process (as per the CI*Standards) in all the overseas dealerships to have smooth functioning of dealerships by rigorous planning and follow up. 2) Reduce the cost of warranty claims to improve the profitability of the business by taking new initiatives and effective administration of warranty claims (by providing immediate solution to the dealer/distributor this will also help in achieving customer satisfaction) 3) Coordination for Technical Training for dealers to improve Fix it right first time rate by consulting MILE, Igatpuri. 4) Review and monitor the parts stock at dealer s end to improve Parts Revenue by guiding dealers on stocking of original spare parts. 5) Address product issues that dealer may have to achieve dealer satisfaction by providing technical support in shortest time. 6) Interact with the Technical Team on regular basis for achieving improvements in product by providing a feedback (obtained from field). 1) Sales Volume impacted by availability of parts, processing of warranty claims, dealer training 2) Dealer Satisfaction Index support provided to the dealer in the form of trainings, technical support, service 3) Customer Satisfaction Index provide tech support to the end customers, CSR activities. 4) Parts Revenue providing guidance to dealers on stocking of parts and tracking regular consumption. Experience 2/3 yrs. in automobile (service) 4/5 yrs. of experience if diploma holder Industry Preferred Qualifications B. E (Auto/Mech)/ Diploma in Automobile Engg
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Patna
Work from Office
Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management. Implementation of all processes and systems related to the service function at channel partners level. Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level. To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships. To attend and resolve the critical customer complaints and measure of customer satisfaction level. To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts. Ensure meeting spare targets of all channel partners and company promoted oil targets. Ensure coordination for timely spare parts orders execution for channel partners. Ensure dealer CSI score targets are met by driving improvement action plans. To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager. To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell. Ensure warranty claims process adherence at the channel partners level. To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships. Conducting service audits periodically as per the company norms. Ensure Product training of the dealer, workshop manager and service mechanics Preferred Industries Agriculture Implemen Automobile Education Qualification Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture General Experience 1-4 Years of relevant experience as CCM Critical Experience Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches. Working Farm Knowledge of Tractors, Farming and Implements. Handling business volume of Spares and Oil of minimum 2 crore revenues System Generated Core Skills Change Management Channel Strategy Consumer Focus Customer Relationship Management (CRM) Product Knowledge & Application Service Management System Generated Secondary Skills
Posted 1 week ago
7.0 - 12.0 years
9 - 10 Lacs
Pune
Work from Office
Responsible for final control on activities related with cost working & final pricing for Pumps/ Valves/ Precision machined parts. Ability to handle & overall control for cost estimation of Pumps, Spares, Service, Valves & Precision machined parts. Required Candidate profile BE/B.Tech. with ICWA,8-10 years Exp.Expertise in MS Office, Drawing Reading,Comunications skills,Technical Proficiency Abilities to handle over all cost working & pricing,ISO System for Costing Dept. Perks and benefits PERKS & BENEFITS AS PER MNC STANDARDS
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
Noida, Delhi / NCR
Work from Office
Req. 50 U.S Auto Parts Sales Agents International Sales Process Max Salary-70k Min.6 month exp.must Daily /Weekly /monthly Incentives 5 Day Working Rotational Shift Lucrative Incentives Cab Allowance Co-Rakhi Baisla 8053320016
Posted 1 week ago
8.0 - 13.0 years
22 - 25 Lacs
Chennai
Work from Office
Candidate must have minimum 8 years of experience in spare parts sales Candidate must have a bachelor Digree in Engineering
Posted 1 week ago
3.0 - 8.0 years
11 - 15 Lacs
Vijayawada
Work from Office
Candidate must have experience in spare part sales. Candidate must have Bechlor Digree in Engineering.
Posted 1 week ago
2.0 - 7.0 years
2 - 5 Lacs
Chandigarh, Chennai, Delhi / NCR
Work from Office
Role: OEM Marketing & Sales from Executive to Sr. Sales Executive level . Industry Type: Automobiles Department : OEM Employment Type: Full Time, Permanent Role Category : Sales Min Exp of 1 Year Location : Corporate Office- H22, Udyog Nagar- Delhi Need Immediate Joiner JD:- 1. Good Relationship with Tier 1 & Tier 2 Companies, follow up with existing customers & development of new OEM customers. 2. Make a comprehensive comparison between monthly sales and the goals that have been set. 3. To monitor competitors activities in market & customer. 4. Timely give response to business inquiry. 5. To prepare requirement of customer (New size & orders). 6. Introduction letters to customers. 7. Formulate a database that is intended for customer files and vital information. 8. Follow up for the purchase order & payment collection from clients. 9. Make road map to achieve the targets independently & take follow- ups for day to day activities. 10. Understanding the customer requirement.
Posted 1 week ago
0.0 - 4.0 years
0 - 1 Lacs
Gurugram
Work from Office
Job Title: Customer Support Executive Location: Gurugram Salary: 16 K to 18 K in-hand Salary Range] per month Job Type: Full-time Interested Candidate Send Me Updated CV On WhatsApp 9315987720 About the Role: We are looking for a Customer Support Executive to manage customer queries and complaints. You will also be responsible for providing product and service information and resolving issues in a timely and professional manner. --- Key Responsibilities: Respond to customer inquiries via phone, email, or chat Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions Ensure customer satisfaction and build strong relationships Escalate unresolved issues to the appropriate internal teams Provide feedback on the efficiency of the customer service process --- Requirements: Minimum qualification: 12th pass / Graduate Good communication skills in English and Hindi Basic computer skills (MS Office, email, CRM tools) Prior experience in customer service or call centers is a plus Patience, empathy, and a customer-first attitude --- Preferred Skills: Active listening Problem-solving ability Multitasking Time management Team collaboration --- Benefits: Incentives and performance bonuses On-the-job training and growth opportunities Health benefits (if applicable) Supportive and friendly work environment --- Let me know if you want a customized version for a specific industry (e.g., e-commerce, banking, telecom). Make outbound calls to promote products/services Provide advisory services via phone Resolve customer queries promptly Maintain strong customer relationships Handle incoming calls with professionalism
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Ghaziabad, Gurugram, Delhi / NCR
Work from Office
Hi, Otis Elevators is hiring T Sales specialist for Delhi, Gurugram and Ghaziabad location. Experience : 3 to 8Years Education: Full time Diploma/ BE/B. Tech Key Skills: After Service Sales, AMC, spare part Service Sales. Industry: Elevator, HVAC, Battery, Drives, Heavy Machinery Interested candidate can share profiles on shwetasadashiv.hiremath@otis.com Will be responsible for improving T Business (spare Parts ) • Generating enquires, negotiation and finalization for T orders. • Will be responsible for Generating T Orders and extending support to the Area teams. • Preparing sales negotiation data sheet and submitting -T proposals. • Completing all the documentation associated with the T Contracts, i.e. tender, technical clarifications, legal documents, etc. and submitting them to the customer within the given timeframe. • Meeting customers to assess their requirements. Preparing and maintaining Customer History Card for major customers. • Knowing, developing and maintaining the elevator market and Otis growth through T Sales. • Supporting the Service and Sales function to enhance customer experience. • Preparing and making presentation to Customers and stakeholders. • Responsible for account receivables. • To ensure adhering to Safety procedures while visiting the sites
Posted 1 week ago
3.0 - 4.0 years
1 - 4 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
To be responsible for the execution of regional strategy pertaining to CTS Support to sales as we'll as operations Follow-up with customers and dealers to acquire orders. Follow-up and virtual meetings with key accounts to meet monthly targets and help them achieve targeted level of business with end customers, to achieve a business level in line with installed machine population base. Carry out Tele sales, mailer campaigns, and generate leads for Aftermarket products, timely renewals of Existing Service plans. Work on allocated leads, generate leads, analyse the installed base and customers, generate offers for: Sales of spare parts, Ad hoc, fixed price, element business, standard service plans to customers and all potential customers. Experience of territory handling and good collaboration among the team. Fixed price quote creation through CPQ and update the C4C proactively. Direct Sales order booking as allocated sales engineers. Dealers order booking through shop online (AC Connect) with the help of CSO. S2M orders booking and execution with close monitoring. Good collaboration with the zonal planner and central planner Monitoring of dealer s credit limit and overdue with a proper collection plan Service plans renewal lead and conversion ratio MAM2 leads and actions within 24 hrs Collect customer feedback on service (direct, indirect, and dealers) Analyse escalated customer-related problems and work with service to resolve them. Analyse factors causing dissatisfaction among customers. Review measures and take corrective action in coordination with Zonal Manager/ reporting manager. Seek support where required to enhance Customer Satisfaction IN ORDER TO enhance customer satisfaction. Maintain regular contact with all customers. Liaise with colleagues handling field Aftermarket sales to coordinate activities where appropriate and ensure that sales are obtained, and a high level of customer satisfaction is maintained. NPS follow-ups with the help of CSO and sales team Receive data on collections and dealers/ customer statements of accounts. Follow-up with customers on outstanding/ invoices on service products Ensure follow-up with dealers for collections IN ORDER TO maintain cash flow in the company and minimize outstanding. Ensure to follow the instructed payment terms and pre-approvals for all other commercial terms & conditions. Ensure timely collection payments from customers to control receivables. Air audits, optimization, AirNet, and all other focus products Energy Audit - Track market opportunities, Educate customers on audit benefits. Study customer/sales-related queries on audit requirements, Use of Air scan Promotion of Air optimizing products IN ORDER TO reduce energy consumption and generate revenue. AirNet & SS piping sell with the help of direct and indirect sources More focus on 1:1 and contract ratio Techno commercial acumen and understanding of Aftermarket business. Compliance with Corporate Guidelines Follow in letter and spirit the Atlas Copco Vision, Mission, and core values. Talent framework competencies Comply with the Atlas Copco Business Code of Conduct Comply with the policies and procedures communicated from time to time. Perform any other tasks given by supervisor from time to time IN ORDER TO enrich the Corporate Culture If in future job profile change from direct to indirect (Dealer Management) or management, ask for. Monitor dealer target achievements. Analyse dealer strength Examine dealer inventory. Review purchase order raised by dealers. Track spare parts sales on monthly basis, IN ORDER TO enhance dealer effectiveness and improve customer satisfaction. Dealer Sales Operations Monitoring (Indirect Sales) Dealer development and competency of sales/service team To generate business of service products from the allotted territory with the help of sales team in line with the potential of installed base with an objective of achieving CTS growth targets within the CTS structure and guidelines. Plan and priorities sales activities towards achieving agreed business aims, especially managing personal time and productivity. Maximize the revenue and profitability of the aftermarket business across the territory by promoting sales of aftermarket products and service to new and existing customers, in accordance with agreed business plans. To achieve service excellence and customer satisfaction to generate more leads for new equipment and increase the market presence for future business growth. Knowledge and Educational requirements: Be willing to develop yourself by learning new skills and increasing your knowledge of our products, systems and the company s market and operation. Ability to cope with large sums of information and to create, in partnership with a multi-layered organization, we'll-defined plans, which will be easily communicated and implemented. Strong verbal and written communication skills in English, with the ability to deliver messages to stakeholders at any level inside and outside of the organization. Must have a solid comprehensive of the compressor technique business, with proven sales and marketing experience in the compressor industry. Experience Requirements: Minimum 3 to 4 years experience in CTS sales/operations or relevant experience in CTS products Degree /Diploma in Engineering In return, we offer you Excellent interpersonal skills and a team player. Excellent communications & co-ordination skills. Ability to plan and organize effectively, as we'll as set priorities. Must be an independent, self-starter, with excellent organizational. A person who complies with our DNA = Interaction Innovation-Commitment
Posted 1 week ago
3.0 - 5.0 years
4 - 6 Lacs
Pune
Work from Office
1.) Customer visits :: 15 visits. 80% existing + 20% new. 2.) Bringing enquiries for pumps and spare parts. 3.) Submitting techno-commercial quotes within time to customer. 4.) Payment follow-up with customer. CAPITAL EQUIPMENT SALES . Required Candidate profile Education BE/B Tech Designation Sr. Engineer - S & M Experience : 3 to 5 Years Industry Exposure : API/Non API Pump, Seals, Valves or rotary equipment’s manufacturing industry CTC : Rs. 4 to 6 LPA Perks and benefits PERKS & BENEFITS AS PER MNC STANDARDS
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough